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Customer Service Advisor

5 months ago

Cheltenham, United Kingdom Red Recruitment Full time

Red is excited to be recruiting Customer Service Advisors to join a fast-paced office in Cheltenham, this is a temporary position with the opportunity for extension. This position is Monday to Friday only and full training will be provided.

**Benefits and Package for a Customer Service Advisor**:

- ** Salary**: £11.50 per hour
- ** Hours**: Monday - Friday, hours between 8am - 5..30pm
- ** Contract**: Temporary for 4 weeks, with the chance of extension
- ** Location**: Cheltenham
- Recognition and rewards for staff
- Full training provided

**Key Responsibilities of a Customer Service Advisor**:

- Making outbound calls to existing trade and consumer customers
- Processing payments
- Issuing details of visits to prove attendance
- Informing of payment terms and removing any barriers to payment
- Working on a wide range of systems and tools including Salesforce CRM

**Key Skills of a Customer Service Advisor**:

- Previous experience working in collections/credit control/finance would be advantageous
- Contact Centre experience is required
- Excellent customer service skills are an essential
- Must be tenacious, resilience, self-motivated, and proactive

Red Recruitment (Business)