Full Time Customer Service/Administrator

4 weeks ago

SouthendonSea Essex, United Kingdom Adecco Full time €25,000 - €27,000

Customer Service and Transport Assistant
Full-Time, Permanent
£Our client is a dynamic and expanding organisation in the manufacturing sector. They are dedicated to providing excellent customer service and ensuring seamless transport operations. Competitive salary
Comprehensive benefits package
Opportunities for career growth and development
Free parking and accessible via public transport.Build and nurture strong customer relationships through effective communication
Promptly communicate any service issues to customers
Maintain a complaints log, taking necessary corrective actions
Collaborate with shipping agents to facilitate smooth order transactions and deliveries
Prepare and update shipping reports to track important dates and documentation
Provide customs clearance and delivery instructions to clearance agents and couriers
Communicate daily export collections to the warehouse
Update export documentation to meet regulatory requirements, including Brexit-related changes
Ensure products are dispatched with correct ADR documentation and labelling
Strong phone contact handling skills and active listening ability
Proven customer support experience
Knowledge of shipping, imports and exports, and customs proceduresHow to Apply:
If you are a proactive and customer-focused individual with a passion for excellence in customer service and transport operations, we would love to hear from you. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
Our Candidate Privacy Information Statement explaining how we will use your information is available on our website Job Info
Customer Service & Transport Assistant
Administration
Contract:
Permanent
Full Time
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