Service Manager
2 weeks ago
Are you ready to take your career to the next level as a Service Manager?
We are seeking a passionate and experienced Service Manager to join our clients dynamic team in Burwell, Cambridgeshire This is an exciting opportunity for someone who thrives in a fast-paced environment and is eager to enhance service standards while ensuring product satisfaction for end users across the UK.
You will be at the forefront of enhancing customer relations, managing a talented team, and contributing to the evolution of service offerings.
Salary: £40,280 -A company vehicle provided
As a Service Manager, you will lead a team of five mobile service engineers and internal technicians , cultivating a collaborative and high-performing work environment. While the position is primarily office-based, you'll have the chance to travel occasionally, allowing you to engage with a diverse client base.
Manage and motivate your team to deliver exceptional service and support.
Drive Growth: Ensure maintenance and service contracts are adhered to and contribute to expanding our service contract business.
Financial Acumen: Take charge of financial management and budget control within the workshop, identifying opportunities for new business growth.
Continuously seek ways to improve the productivity of engineers and overall service delivery.
Customer Commitment: Deliver on the Service Level Agreements, ensuring high-quality support and resolution of technical issues in collaboration with the Technical department.
Develop Talent: Work closely with our training manager to supervise and develop apprentice staff, fostering continuous learning across the team.
Provide end users with initial technical advice on warranty, service schedules, and maintenance best practices.
Strong commercial awareness to drive the service business forward.
Proficiency in Microsoft Office.
**Apply Today** Become part of a team that values excellence, teamwork, and the drive to provide top-notch service
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