Head of Service Management

1 week ago


Harlow Essex, United Kingdom Trident Healthcare Solutions Ltd Full time €85,000

Title: Head of Clinical Pharmacy Services

* Department: Pharmacy Services

* Reports To: Pharmacy Director

* Direct Reports: Lead Pharmacy Technician, Lead Pharmacy Trainer, Lead Pharmacists (4)

* Salary: £85,000 per annum with a 30% bonus

* Location: Harlow, Essex

* Work Arrangement: Hybrid

Role Purpose

To ensure the delivery of a safe, compliant, and high-quality pharmaceutical service that meets professional standards and provides excellent patient care.

Key Accountabilities

1.

Clinical Governance:

Ensure compliance with regulations and standards (GPhC, RPS, MHRA, Caldicott Principles).Lead clinical governance and optimize medication therapy.Develop systems to prevent medication errors and ensure patient safety.

2.

Operational Planning:

* Translate strategic directions into operational plans for Pharmacy Services and Oncology homecare.

* Drive the implementation of business plans and key objectives.

3.

Education and Training:

Develop and deliver education and training programs for Pharmacists.Emphasize continuous professional development and specialism in clinical therapies.

4.

Performance Management:

Maximize the performance and potential of the department.Implement recognition, reward, and consequence management.

5.

Stakeholder Relationships:

Build and maintain relationships with internal and external stakeholders.Collaborate on bids, account meetings, and patient-facing strategies.

Key Measures of Success

* Reduction in incidents and near-misses.

* Achievement of clinical competence and governance KPIs.

* Positive feedback from staff and stakeholders.

* Compliance with regulations and standards.

* Effective management during crises.

Required Skills and Experience

* Registered and qualified Pharmacist (GPhC).

* Significant experience in clinical governance, quality improvement, and risk management.

* Strong leadership, management, and coaching skills.

* Thorough understanding of UK pharmacy regulations.

* Excellent communication and stakeholder engagement skills.

* Commitment to professional ethics and patient confidentiality.

This role is pivotal in ensuring the highest standards of pharmacy services, driving innovation, and maintaining a motivated and skilled workforce. If you have any specific questions about the role, feel free to ask



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