Operations Coordinator

2 weeks ago

London, United Kingdom Asics Italia S.R.L. Full time

Onitsuka Tiger was born in 1949 as a sports shoe brand. The company continued to evolve until 1977, actively incorporating innovative ideas and technologies. In 2002, the company was reborn as a fashion brand in search of a more sophisticated style. Shoes that were once used for competitions were updated to shoes for town use, and they became loved as fashion items. Newly designed clothing and bags also express Onitsuka Tiger's commitment to both traditional detailing and a fashion mindset. It is sublimating itself into a "premium fashion brand. This premium is not about the price of a product, but rather about the brand's worldview, commitment to quality, and service, meaning one and only.
Provide exceptional customer service experience by greeting, listening and assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of Onitsuka Tiger history and heritage.
Delivery planning : plans and organises the delivery of new and replenishment items.
Anticipate the needs and the organization of shopfloor and stockroom based on forecast and trend (Sale, School holidays, bank holidays, etc)
Ensuring the quality and care of the garments are protected.
Coordinate the replenishment of the store . Purchase materials, plan inventory and oversee stockroom efficiency. Ensures the achievement of individual and Store goals , enhancing and developing the business and leads by example.
Develops knowledge of the performance of the store and shares it with the team.
Processes basic till operations and ensures compliance with procedures and policies.
Knows and applies all internal procedures to control shrinkage and supervises inventories.
Respects the opinion of others and promotes the company’s principles of diversity and inclusion .
Supports other managers with the daily planning, making sure all store tasks are completed.
Guarantees the successful welcoming of new starters and follows up on their training.
Supports the managers in team meetings and employee development and promotes the motivation and engagement of all team members.
Ensures company grooming and uniform standards and policies are followed.
Guarantees staff wellbeing, the implementation of best safe work practices and the compliance of all Health and Safety regulations.
Working knowledge of relevant POS software and retail equipment

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