Head of IT

4 weeks ago

United Kingdom Lovin- JobBoard Full time

Position Title: IT Director for UK & Ireland
Department: AXA Partners IT
Role Type: Permanent
The IT Director UK & Ireland contributes to the formulation of the AXA Partners UK & Ireland IT Strategy based on AXA Group, AXA Partners and AXA Partners UK & Ireland vision / ambition. You will provide Leadership, ensure excellent service delivery to our customers and that client contractual expectations are met, enable Transformation and oversee a “secured” execution of IT and Digital solutions across the Business and IT Transformation context. You will enable the transformation of AXA Partners business model by co-creating, sponsoring and driving associated projects deploying them on time, budget, quality and scope. You will contribute to Strat Plan of the business with the rest of the UK ComEx and assures the creation and deployment of technology capabilities across their perimeter. Accountable for establishing and driving IT & digital capabilities; this includes the leadership and management of ~40 FTEs in local teams, 2 locations, 2 datacentres and ~40 applications mostly related to Motor and Home business lines.
· Member of the AXA Partners UK & Ireland ComEx and UK & Ireland Risk Committee and Conduct Risk Board.
· Member of the M&H Transformation Governance.
· Member of the Regional CIO IT Leadership team.
· You will ensure that IT is a valuable business partner, 100% aligned with the business strategy, delivering customer first solutions and services that help drive the growth of AXA Partners
IT & Digital Strategy and Solution Delivery
The role encompasses translating strategic objectives into business/IT plans, implementing centrally defined architecture, and designing integrations between central and local capabilities. It also involves delivering IT services with a focus on efficiency and quality, overseeing technological architecture for optimal performance, and maintaining network infrastructure. Additionally, the role includes defining and managing SLAs, applying Group Solutions projects and delivery policies, influencing Group/Central Solutions Teams, and ensuring security aligned with ISO 2700x standard for both on-premises and cloud solutions.
Contribute to business transformation through leveraging technology and innovation
You will lead the execution of the IT/digital transformation strategy to enhance Customer Experience and drive internal improvements. It also includes managing local activities related to IT transformation programs, executing global transformation strategies, and leveraging agile methodologies and cloud technology. Additionally, the role entails utilizing centrally defined Target Operating Model (TOM) to improve quality, efficiency, and alignment with business objectives, while also focusing on technological levers for growth, cost efficiencies, risk reduction, and increased Customer NPS.
Lead and drive IT Transformation
You will lead and drive IT transformation by being accountable for the move to the Cloud program, the Application Landscape Simplification initiative, and ensuring the smooth implementation of strategic IT axes within the organization. This includes transitioning from waterfall/on-premise to cloud/agile/DevOps generation and significantly improving IT processes by leveraging Agile principles where relevant.
You will lead governance meetings for AXA Partners IT UK & Ireland and contributing to IT strategy definition, while also promoting IT principles and ensuring compliance with Group Architecture and Security Policies. Additionally, participation in Transformation initiatives SteerCos is expected.
You will lead a high-performance team by motivating, developing, and coaching team members to achieve excellence through goal setting, performance monitoring, and development plans. It also includes identifying and nurturing talent, managing workloads, and handling employee relations issues effectively. Additionally, managing cost-effectiveness, communicating effectively, and building relationships within and beyond the team are crucial. Understanding the company's strategy, managing financial procedures, ensuring regulatory compliance, and supporting business development are also part of the role. Overall, the role encompasses people management, business management, and effective communication to drive performance and collaboration.
The aim of the Senior Managers and Certification Regime is to reduce harm to consumers and strengthen market integrity by making individuals more accountable for their conduct and competence.
· You must take reasonable steps to ensure that the business of the firm for which you are responsible complies with the relevant requirements and standards of the regulatory system
You possess strong technical and functional knowledge, with extensive experience managing diverse IT teams and working in Agile execution. You have a proven track record of leading change and championing transformative IT and customer service strategies, demonstrating excellent business acumen and organizational understanding. You are a postgraduate, fluent in English. A computer science degree would be preferred.
AXA Partners is committed, with equal skills, to diversity & inclusion. Join a company that helps protect the forests At AXA Partners, we plant a tree for every new recruit (with a permanent contract). AXA Group is the worldleader in insurance and asset management. AXA is the leading insurance brand worldwide, with over 100 millionclients. We are transforming from payer to partner for our client, with astrong focus on risk prevention.
Customer First, Courage, Integrity and One AXA.
AXA Partners is an AXA transversal business unit offering a wide range of solutions in assistance services, travel insurance and credit protection.
AXA Partners’ role is also to implement innovative solutions emerging from the AXA Innovation unit.
Combining passion with advanced expertise, we design and deliver worldwide solutions for partners and communities. By joining AXA Partners, youwill work in a responsible company, which offers a real culture of expertise& diversity. Our focus is on accelerating the development of everyone’sskills, whilst offering attractive and competitive compensation andopportunities for professional development and growth.

  • Head of Service Delivery

    2 weeks ago

    United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full time

    As a Head of Service Delivery you will:Work closely with the Head of Managed service to ensure performance is at a highest standard. Be the senior point of communication with customers Develop and implement service management strategy plans in line with business goals.Training and support for new starters and existing team membersBuild and maintain effective...

  • Head of Service Delivery

    2 weeks ago

    United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full time

    As a Head of Service Delivery you will:Work closely with the Head of Managed service to ensure performance is at a highest standard. Be the senior point of communication with customers Develop and implement service management strategy plans in line with business goals.Training and support for new starters and existing team membersBuild and maintain effective...

  • Head of Service Delivery

    2 weeks ago

    United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full time

    As a Head of Service Delivery you will:Work closely with the Head of Managed service to ensure performance is at a highest standard. Be the senior point of communication with customers Develop and implement service management strategy plans in line with business goals.Training and support for new starters and existing team membersBuild and maintain effective...

  • Head of Service Delivery

    2 weeks ago

    United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full time

    As a Head of Service Delivery you will: Work closely with the Head of Managed service to ensure performance is at a highest standard. Be the senior point of communication with customers Develop and implement service management strategy plans in line with business goals. Training and support for new starters and existing team members Build and maintain...

  • Head of Service Delivery

    2 weeks ago

    United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full time

    As a Head of Service Delivery you will: Work closely with the Head of Managed service to ensure performance is at a highest standard. Be the senior point of communication with customers Develop and implement service management strategy plans in line with business goals. Training and support for new starters and existing team members Build and maintain...

  • Head of Service Delivery

    2 weeks ago

    United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full time

    As a Head of Service Delivery you will: Work closely with the Head of Managed service to ensure performance is at a highest standard. Be the senior point of communication with customers Develop and implement service management strategy plans in line with business goals. Training and support for new starters and existing team members Build and maintain...

  • Walking With The Wounded

    4 weeks ago

    United Kingdom Confederation of Service Charities Full time

    You are here: Home / News / News / Walking With The Wounded – Head of Finance Walking With The Wounded – Head of Finance Location: Hybrid from any of our WWTW sites, or remote. Travel as required. Hours: Full Time 37.5 (e.g. 9-5, half hour unpaid break) Contract Type: Permanent Company benefits: Employee Assistance Programme Bike 2 Work Scheme ...

  • Head of Year

    2 weeks ago

    United Kingdom Aquinas Church of England Education Trust Full time

    We are very pleased to advertise for the position of Head of Year (Learning Director) at Bishop Justus Church of England School. The successful applicant will be respectful of the Church of Englands vision for education, whilst encouraging all students and staff to flourish and realise our strong vision that there should be no outsiders at Bishop Justus....

  • Head of Training Services

    7 days ago

    United Kingdom Spectrum IT Recruitment Full time

    Service Manager Service Manager / Customer Experience Manager required by a leading Cloud Technology company based in Bracknell. The company are continuing to expand globally and require a Service Manager to support their UK customer base, taking responsibility for the end-to-end customer experience. The company operate on a hybrid model which involves...

  • IT Field Engineer

    2 days ago

    United Kingdom vertex-it-solutions Full time

    Job Title: IT Field Engineer Employer: vertex-it-solutions Employment Type: Permanent Reference Number: 000733c9-0714-47f0-8809-5c745e218c3d Our client is a highly reputable managed services organisation who operate UK wide. Together, we are recruiting for a highly skilled IT Field Engineer on a permanent basis to operate on client sites across...

  • Senior Service Delivery Manager

    2 weeks ago

    United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full time

    As a Head of Service Delivery you will: Work closely with the Head of Managed service to ensure performance is at a highest standard. Be the senior point of communication with customers Develop and implement service management strategy plans in line with business goals. Training and support for new starters and existing team members Build and...

  • Senior Service Delivery Manager

    2 weeks ago

    United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full time

    As a Head of Service Delivery you will: Work closely with the Head of Managed service to ensure performance is at a highest standard. Be the senior point of communication with customers Develop and implement service management strategy plans in line with business goals. Training and support for new starters and existing team members Build and...

  • IT Field Engineer | vertex-it-solutions

    2 days ago

    United Kingdom vertex-it-solutions Full time

    Job Title: IT Field Engineer Employer: vertex-it-solutions Location: Not Specified, United Kingdom Salary: Employment Type: Permanent Reference Number: 000733c9-0714-47f0-8809-5c745e218c3d Our client is a highly reputable managed services organisation who operate UK wide. Together, we are recruiting for a highly skilled IT Field Engineer on a...

  • Contract Specialist

    2 days ago

    United Kingdom University of Oxford Full time

    The role will work with managers to identify opportunities for personal and career development and with staff to develop their knowledge and skills to take on new challenges. The role will include the implementation of strategic consultancy and guidance to colleagues across the University. You will be a motivated, creative problem solver who enjoys...

  • Performance Marketing Executive/ Digital Marketing

    2 weeks ago

    United Kingdom University of the Arts London Full time

    By adopting the values of Style & Truth across the whole business – from recruitment to product – we safeguard the long term health of the brand and we create more than just fashion. Founded in 1970, Jigsaw was the first premium fashion brand on the high street. Since then, the company has expanded worldwide to work with the finest mills, cutting edge...

  • Casual Event Catering Staff

    3 weeks ago

    United Kingdom Prince of Wales Hospice Full time

    Location: Pontefract, West Yorkshire, United Kingdom Do you have experience in Hospitality? Do you have a professional and friendly approach to your work? Would you like to bring these skills to a well-loved local charity? Then we have just the role for you! The Caring Kitchen is the catering service within the Hospice which also offers an external...

  • Commercial Finance Manager Part-Time

    2 weeks ago

    United Kingdom Association of International Certified Professional Accountants Full time

    My client is an SME technology business based in Stonehouse, they are going through a continued period of growth and as such are looking to bring in a Head of Finance, reporting directly into the MD, working alongside the senior management team. The Head of Finance will provide control, analysis and general financial oversight over the activities of the...

  • Nursery Nurse for Early Years

    7 days ago

    United Kingdom LONDON BOROUGH OF BRENT SCHOOLS Full time

    Executive Head Teacher: Ms Simrita Singh Heads of School: Ms Gordon, Mrs Vernalls, Ms Enas Salary: GBP22,366 pro rata plus GBP2175 Outer London weighting (pro rata) Hours: 36 hrs a week NURSERY NURSE FOR EARLY YEARS The School: A newly Built Private Nursery - Acorn Nursery The Post: An exciting opportunity has arisen for a skilled,...

  • Teacher (Flexible) (Contract)

    2 weeks ago

    United Kingdom Scottish Council of Independent Schools Full time

    Kilgraston School seeks to appoint a Junior Years Teacher. The successful candidate will work closely with the Deputy Head, Junior Years to ensure the provision of an excellent primary education. This will initially be a one-year contract. Kilgraston is an Equal Opportunities employer and we welcome applications from all sections of the community. We are...

  • Equality Charters Project Manager

    6 days ago

    United Kingdom University of Cambridge Full time

    The Charters Project Manager post will join the University's specialist ED&I team, which sits in the Human Resources Division. The team is responsible for designing and delivering an ambitious programme of institutional and cultural change at the University. The team is forward-looking and committed to creating effective equality solutions. The Project...