Office Sales

2 days ago

Exeter Devon, United Kingdom Vistry Group Full time

In a Nutshell We have a new opportunity for a Sales Progressor to join our team within Vistry Devon South West, at our Exeter office. As our Sales Progressor, you will be responsible for progressing reservations to exchange and legal completion within the company agreed timescales. You will support the customer journey and effect timely exchanges through regular communications with solicitors, mortgage brokers and estate agents, dealing with issues promptly and efficiently, and keep the business informed on all sales progress for accurate financial legal completions forecasting.
We are pleased to say, this role could accommodate agile working arrangements in accordance with Vistry's Agile Working Policy and subject to business need.
Competitive basic salary and annual bonus
~ Company car, car allowance or travel allowance
~ Salary sacrifice car scheme available to all employees
~ Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service
~Private medical insurance, with employee paid cover
~ Enhanced maternity, paternity and adoption leave
~ Competitive pension scheme through salary sacrifice
~ Life assurance at 4 x your annual salary
~ Share save and share incentive schemes
~ Behave in line with our company values - Integrity, Caring and Quality
Legal and/or Estate Agency, New Homes background
Experience with CRM systems
A good understanding of building regulations and legal obligations
Proficient with MS Office programmes, specifically Outlook, Word and Excel
Proficient with Sales software eg. Connections Database/COINs/Keys
Excellent telephone manner and email etiquette
Willing to be flexible in respect of day-to-day duties and hours worked
5 GCSEs/GCEs including Maths and English, or equivalent
~ Legal Conveyancing knowledge
~ Full driving license

More about the Sales Progressor role
Update internal systems with all sales progress activity, keeping all plot records up to date with accurate information.
Liaise with internal stakeholders from site set up and manage the customer Database until site sales presence.
Proactively communicate on a daily/weekly basis to the Sales & Marketing Director any issues with conveyancing and plot progression to ensure completions targets are achieved.
Ensure new developments are set up with the legal teams in readiness for the first sales release.
Produce weekly sales progression tracker for sales team.
Keep in touch with the sales team and the customer updating them on their purchase and advising them of actions they need to take.
Liaise with mortgage lenders, solicitors, estate agents and other Vistry departments to deal with any issues that arise.
Generate general customer communications, e.g. pre-contract meeting letters, 35-day intention to complete letters, welcome letters.
Progress the part exchange resales to exchange and legal completion. Liaise with solicitors, estate agents and our external team that help us in the delivery of part exchange.
Perform general office administration tasks, as and when required, to meet the needs of the department
Ensure all relevant Standard Operating Procedures, sales and all other policies & procedures are understood and adhered to, and that mandatory training requirements are kept up to date.
Our behaviours reflect this, as well as our values of integrity, caring and quality. they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach.

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