Team Manager

3 weeks ago

London, United Kingdom Hestia Housing Support Full time

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. We provide a range of services, including Domestic Abuse support, Modern Slavery assistance, Mental Health & Complex Needs care, and Criminal Justice. Our mission is to empower individuals to rebuild their lives and achieve independence.

The service you will work in….

Our Modern Slavery Response Team works with potential survivors of Modern Slavery identified via the National Referral Mechanism. We support thousands of survivors to access services to support their recovery and reintegration. This includes high quality emotional and practical support within a tiered support structure, within which the outreach teams work. We work in close partnership with key stakeholders and local partners to optimise outcomes for our service users

A day in this role looks like….

As a Team Manager   at Hestia, you will play a crucial role in our Modern Slavery Response Service. Your contributions will directly influence the lives of our service users, guiding them towards a path of empowerment and independence.

A day will never look the same and some of the things you can expect to do/be responsible for are:

  • Leading, developing and supporting a team of advocates to ensure high quality service delivery that achieves agreed standards of care and support, in compliance with the Modern Slavery Victim Care Contract requirements, and Hestia policies and procedures.
  • Monitor the team's performance against contractual requirements and internal expectations.
  • Motivate and support the team to deliver Hestia's vision and represent Hestia's values.
  • Participate in recruitment; oversee induction; supervise and appraise staff; identify training needs; manage disciplinary and grievance procedures; and ensure that all tasks are carried out within Hestia's policies, procedures, and good practice guides.
  • Deliver training, including inducting new starters and training existing staff on new systems and processes as required.
  • Promote the aims and objectives of the organisation externally as required, and represent the organisation by building effective relationships with purchasers, funders and external agencies.
  • Support senior management with reporting both internally and externally to ensure the service is performing and ensuring best outcomes for service users.
  • Work with the senior management team to enable the organisation to develop its aims and objectives by participating in meetings and processes to further organisational policy and practice development.
  • Attend appropriate training, including specialist training courses to develop personal skills and knowledge relevant to the post.
  • Empower service users and ensure a person-centred approach to the support provided.
  • Deal with routine requests from colleagues (HR, finance, senior management, etc.).
  • Keep effective records of support provided on our case management system.
  • Ensure all incidents are reported to the necessary services, e.g. the police and the local authority, within strict timescales.
  • Monitor internal and external financial processes e.g. expenses, collection/distribution of petty cash and reviewing Advocates financial recording.
  • Manage the financial accountability of the team by operating within the agreed financial policies and procedures and to make best use of property, equipment and Information Technology.
  • Adapt to change and be responsive to urgent needs of staff and clients.
  • Support the management team to develop a co-productive way of working, whereby service users are consulted and involved in shaping service delivery.
  • Participate in the on call rota for outreach and accommodation based services.

Joining Hestia means more than just a job; it's an opportunity to be part of something bigger. We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve.

We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess:

  • Experience and understanding of working with or supporting vulnerable people
  • Experience of team management including experience of recruitment, induction, supervision, motivation, appraisal, training, disciplinary and grievance issues.
  • Experience of performance monitoring to ensure consistently high service user standards
  • Ability and experience of managing a service within budget
  • Understanding of, and the ability to implement, good Equality & Diversity practice
  • Proficient with computer systems and able to create accurate reports and support staff to use computer systems effectively by recording client data accurately and to a high standard
  • Knowledge and understanding of safeguarding issues and ability to address them appropriately
  • Knowledge of methods of assessing, formulating, implementing, recording, reviewing and monitoring service user support and assessment plans
  • Ability to write and interpret complex reports
  • Excellent level of spoken and written English and grammar

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information or Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

  • Welcome Team Director

    1 week ago

    London, Greater London, United Kingdom International Arts Manager Full time

    Job Title: Welcome Team DirectorJob OverviewThe Welcome Team Director will be responsible for leading the welcome team and box office at the Young Vic. This includes managing the team, developing and implementing effective marketing and sales strategies, and providing exceptional customer service to audiences, staff members, contractors, and visitors.Key...

  • Regulatory Operations Manager

    1 day ago

    London, Greater London, United Kingdom Business Manager Full time

    Job OverviewWe are looking for a motivated and experienced individual who can provide critical support to our Product, Tech & Data team. As a Business Manager, you will be responsible for ensuring the smooth operation of business processes, coordinating projects, and providing exceptional support to stakeholders.Key TasksCoordinate and manage multiple...

  • Senior Operations Manager

    1 week ago

    London, Greater London, United Kingdom Business Manager Full time

    Job OverviewWe are seeking an experienced Business Manager to join our Product, Tech & Data team. The successful candidate will have excellent communication skills and be able to build strong relationships with colleagues and stakeholders.ResponsibilitiesThis role involves action tracking, stakeholder coordination, administrative assistance, meeting...

  • Engineering Team Manager

    1 week ago

    London, Greater London, United Kingdom Alexander Steele RecruitmentAssistant NPD Manager Full time

    Engineering Team Manager Job VacancyWe are a leading food group partnering with Alexander Steele Recruitment to source a highly skilled Engineering Manager for one of our prominent facilities in the UK.This is a fantastic opportunity to lead an established engineering team and drive long-term strategy, overseeing all future projects.Lead the engineering team...

  • Strategic Business Operations Manager

    1 month ago

    London, Greater London, United Kingdom Business Manager Full time

    About the RoleWe are seeking a highly skilled Business Manager to support our Product, Tech & Data team. As a key contributor, you will provide critical assistance to the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO). Your primary responsibility will be to ensure consistency of information between the two sides of the business...

  • Executive Chef Team Lead

    1 month ago

    London, Greater London, United Kingdom TEAM Full time

    Job Title: Executive Chef Team Lead - Culinary Operations ManagerAbout the Company: Our team is a growing culinary force, committed to delivering exceptional dining experiences. We value innovation, teamwork, and quality in every aspect of our operations.Salary: $65,000 - $85,000 per year, based on experience and qualifications.Job Description:We are seeking...

  • Executive Chef Team Leader

    3 weeks ago

    London, Greater London, United Kingdom TEAM Full time

    Role OverviewWe are seeking an experienced Senior Sous Chef to join our culinary team. This role is pivotal in managing kitchen operations, supporting the Executive Chef, and upholding the highest quality in every dish. The successful candidate will have strong leadership skills, creativity in menu design, and a commitment to providing an outstanding dining...

  • Arts Management Coordinator

    1 month ago

    London, Greater London, United Kingdom International Arts Manager Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Arts Management Coordinator to join our team at the International Arts Manager.This is a full-time position that requires excellent communication and project management skills, with a focus on supporting the smooth operation of our organisation.About the RoleThe successful candidate will be...

  • International Arts Manager

    1 week ago

    London, Greater London, United Kingdom International Arts Manager Full time

    Job Title: International Arts ManagerJob SummaryWe are seeking a highly skilled and experienced International Arts Manager to oversee the front of house and welcome team at the Young Vic. This is an exciting opportunity for a motivated and organized individual to lead a team in providing exceptional customer service to audiences, staff members, contractors,...

  • Emergency Response Training Manager

    1 week ago

    London, Greater London, United Kingdom Program Manager, EMEAAPAC Full time

    Job OverviewWe are seeking an experienced Emergency Response Training Manager to join our team at London Stansted Airport. In this role, you will be responsible for developing and delivering comprehensive training programmes for Incident Management (Strategic, Tactical and Operational levels).Your core responsibilities will include continually assessing and...

  • TEAM | Senior Sous Chef | london

    4 weeks ago

    London, United Kingdom TEAM Full time

    Job Description An exciting opportunity has arisen for an experienced Senior Sous Chef to join a growing culinary team. This role is pivotal in managing kitchen operations, supporting the Executive Chef, and upholding the highest quality in every dish. Were seeking a skilled individual with strong leadership, creativity in menu design, and a commitment to...

  • Strategic Business Lead

    1 day ago

    London, Greater London, United Kingdom Business Manager Full time

    We are seeking a highly skilled Business Manager to drive business success. As a key member of the Product, Tech & Data team, you will provide critical support to senior leadership and ensure consistency across the business unit.Key ResponsibilitiesAction tracking and coordination of stakeholders to drive business goals and objectivesProviding administrative...

  • Business Strategy and Operations Director

    1 day ago

    London, Greater London, United Kingdom Business Manager Full time

    About the RoleWe are seeking a highly skilled Business Manager to support our Product, Tech & Data team. As a key contributor, you will provide critical assistance to the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO). Your primary responsibility will be to ensure consistency of information between the two sides of the business...

  • Executive Business Partner

    7 days ago

    London, Greater London, United Kingdom Business Manager Full time

    About the RoleWe are seeking a highly skilled Business Manager to support our Product, Tech & Data team. As a key contributor, you will provide critical assistance to the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO). Your primary responsibility will be to ensure consistency of information between the two sides of the business...

  • Senior Construction Project Manager

    1 day ago

    London, Greater London, United Kingdom Program Manager, EMEAAPAC Full time

    London Stansted Airport is a significant gateway to the world, serving over 28 million passengers annually with flights to more than 190 global destinations. As part of MAG, the largest UK-owned airport operator group, it supports approximately 11,600 on-site jobs and contributes around £7 billion to the local economy.Job RoleThe Construction Manager...

  • Strategic Business Alignment Specialist

    1 month ago

    London, Greater London, United Kingdom Business Manager Full time

    Business Manager Role SummaryWe are seeking a highly skilled professional to support the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO) in ensuring consistency of information between the two sides of the business unit.Action tracking and coordination with various stakeholders to drive business goals and objectives.Providing...

  • Strategic Operations Director

    7 days ago

    London, Greater London, United Kingdom Business Manager Full time

    About the JobJob Summary:We are seeking an experienced Business Manager to join our Product, Tech & Data team. The ideal candidate will have a proven track record of working in a fast-paced environment, with excellent communication skills and the ability to build strong relationships with colleagues and stakeholders.Responsibilities:This role involves...

  • Manufacturing Team Lead

    1 week ago

    London, Greater London, United Kingdom Alexander Steele RecruitmentAssistant NPD Manager Full time

    This is an exceptional opportunity for a skilled Engineering Manager to lead a prominent team at one of the UK's leading food groups.About the RoleYou will oversee all future projects, focusing on reliability and efficiency improvementsTeam development, succession planning, budgetary control, and health and safety will be key areas of...

  • Shift Team Supervisor

    1 month ago

    London, Greater London, United Kingdom Team Ward Full time

    Are you a seasoned security expert looking for a new challenge? Do you have what it takes to lead a team of highly skilled security professionals? If so, we want to hear from you! At Ward Security, we are currently seeking a Duty Shift Manager to join our dynamic team based in London.This is an excellent opportunity for a motivated and experienced individual...

  • Senior Kitchen Manager

    4 days ago

    London, Greater London, United Kingdom TEAM Full time

    Job Title: Senior Kitchen Manager">About the Role:We are seeking a highly skilled and experienced Senior Kitchen Manager to join our team. This is a pivotal role in managing kitchen operations, supporting the Executive Chef, and upholding the highest quality in every dish.">Key Responsibilities:">Supporting the Executive Chef in the day-to-day management of...