Customer Service Adviser

2 weeks ago

Wakefield West Yorkshire, United Kingdom The New Homes Group Full time €24,000

Job Title: Customer Service Adviser. Location: Office based full time in Wakefield, West Yorkshire. Target: IT literate candidates ideally with some previous Customer Service and/or Admin experience. Salary: £24,000 Basic. Working Hours: 40 Hours per week, working a 5 day working week, with a rolling 4 week rotating rota which will include early and late starts and a requirement to work every other weekend which forms part of the 4 week working rota. Timeline: Immediate Interviews with start dates in either June or July 2024. (2 Positions available) The New Homes Group: The New Homes Group as part of the Connells Group, has the enviable reputation of being the UK’S leading new homes specialist. Through our range of individual brands we specialise in facilitating the sales of new homes working with housebuilders, lenders and a nationwide network of estate agents. We offer a broad range of Mortgage Services together with Part Exchange, and Assisted Move. We work with most of the UK’s top 20 housebuilders. In 2023 we handled over 15,000 mortgage applications. Our Helpline teams and Mortgage and Protection Advisers have considerable knowledge and experience of mortgage products that are particularly geared towards the new homes market, as well as having established relationships with key mortgage lenders. As part of our ongoing 2024 expansion plans, we are now looking to appoint additional individuals, who will have the opportunity to earn an industry leading salary package, and an unrivalled opportunity for career development and promotion within The New Homes Group. A genuine career opportunity in Financial Services: We are now looking for an additional 2 Customer Service Advisers to join our Mortgage Helpline Teams. The role offers full training and we are looking for bright, hardworking and enthusiastic candidates to support our Mortgage Specialist teams. We will of course consider applications from experienced customer service advisers, but also applications from individuals who are keen to begin a career in Financial Services and can demonstrate a strong desire to succeed. The New Homes Group (TNHG) Mortgage Services: TNHG Mortgage Services is the front line and first point of contact for our customers; needless to say, it is an important and integral part of our organisation. Our Customer Service Advisors are highly trained, work to high expectations and are responsible for delivering a fantastic first impression. It’s fair to say no two days are the same. As a Customer Service adviser you will have excellent interpersonal skills and an ability to work effectively on your own as well as in the team environment. A proven track record in customer services or administration would be beneficial but is not essential as we are willing to train and invest in the right candidates who have a desire to succeed and would value the opportunity for a career in financial services that offers genuine opportunities to forge a long term career in the financial services sector. Required skills and Job Functions*:

  • Previous telephone, customer service experience preferred.
  • Ideally have some experience of working within Financial Services, but not essential.
  • Be detail conscious. Experience of working in an office based, administrative environment would be beneficial
  • Be motivated to meet and exceed personal targets and customer service standards.
  • Have excellent inter-personal skills, with outstanding telephone manner and strong listening skills.
  • Be a highly competent Microsoft Office user, including Excel, Word and Outlook.
  • Contacting customers using the wide range of tools available, I.E Text, what’s app, Facebook etc.
  • Be comfortable in conversing with all types of customers, introducing the company and discussing the services offered
  • Arranging call-backs with our team of mortgage specialists to progress the customer to the next step in their house buying journey
Benefits:
  • Permanent Full Time employed role.
  • Extensive induction coupled with ongoing training, support and development programme.
  • 28 days paid holiday including Bank Holidays.
  • Get your Birthday off each year. (*Once Probation Completed)
  • Unrivalled opportunities for progression, promotion and personal development in an expanding business.
  • Contributory workplace pension.
  • Generous discounts on estate agency fees, mortgage fees, plus savings on surveying services.
  • Generous Staff referral bonus scheme.
  • Death in service cover.
  • 24 Hour Well being Employee Assistance Programme*.
  • Free Bluecrest prevention plus health screening.
  • Free onsite parking.
  • Access to discounts platform, Perks at Work.
  • Access to self-funded Health Care plan.
  • Discount on Nuffield Gym Membership.
  • Salary Sacrifice Personal Car Leasing Scheme available.
(*T&C’S Apply) If this role sounds of interest please forward your CV by clicking Apply Now, or feel free to call Jamie Keen, Talent Acquisition Consultant at The New Homes Group. (Our Phone Number can be found on our CV Library Company profile home page)

  • Customer Service Adviser

    3 weeks ago

    Wakefield, West Yorkshire, United Kingdom The New Homes Group Full time €24,000

    Job Title: Customer Service Adviser. Location: Office based full time in Wakefield, West Yorkshire. Target: IT literate candidates ideally with some previous Customer Service and/or Admin experience. Salary: £24,000 Basic. Working Hours: 40 Hours per week, working a 5 day working week, with a rolling 4 week rotating rota which will include early and late...

  • Ecommerce Customer Service Adviser

    3 weeks ago

    Wakefield, United Kingdom DMC Group Full time

    DMC GROUP IS RECRUITING An exciting opportunity has arisen within our busy Customer Service team. Do you want to be our next Ecommerce Customer Service Adviser providing a best -in-class customer service experience to all our customers. Working as part of an established team, delivering accuracy and efficiency. **THE HOUSEKEEPING BITS** Based in...

  • Ecommerce Customer Service Adviser

    1 day ago

    Wakefield, United Kingdom DMC Group Full time

    DMC GROUP IS RECRUITING An exciting opportunity has arisen within our busy Customer Service team. Do you want to be our next Ecommerce Customer Service Adviser providing a best -in-class customer service experience to all our customers. Working as part of an established team, delivering accuracy and efficiency. **THE HOUSEKEEPING BITS** Based in...

  • Customer Service Adviser

    3 weeks ago

    Kirklees, West Yorkshire, United Kingdom The New Homes Group Full time €24,000

    Job Title: Customer Service Adviser. Location: Office based full time in Wakefield, West Yorkshire. Target: IT literate candidates ideally with some previous Customer Service and/or Admin experience. Salary: £24,000 Basic. Working Hours: 40 Hours per week, working a 5 day working week, with a rolling 4 week rotating rota which will include early and late...

  • Customer Service Adviser

    3 weeks ago

    Yorkshire, United Kingdom Cherry Professional Full time

    **Location**:Yorkshire **Job Type**:Permanent **Contact Phone**: 0115 9222240 **Sector**:Administration and Business Professionals **Salary**:24000 **Start Date**:2023-03-08 **Consultant**: Edward Fox **Customer Service Advisor - Permanent Positions Available - 6 Month Fixed Term Contracts Available - £24,000 Salary - Leeds City Centre - Hybrid...

  • Recruitment Adviser

    4 weeks ago

    Wakefield, West Yorkshire, United Kingdom Reed in Partnership Full time

    Have you got experience in a sales or business development role? Would you like to work in a customer focused role where you will be building lasting partnerships with local businesses to make a difference in the community? Consider the role of a Recruitment Adviser at Reed in Partnership !We are on a mission to be the partner of choice for developing...

  • Trainee Mortgage Adviser/Advisor

    3 weeks ago

    Wakefield, West Yorkshire, United Kingdom The New Homes Group Full time €23,000

    Trainee Mortgage Adviser/Advisor With 2024 well underway we have recently promoted 4 of our current trainee mortgage advisers and they have now taken up there new roles as full time home based Mortgage Advisers. For May 2024 we now have four fresh opportunities to join the UK’S leading new homes mortgage provider and to become a Trainee Mortgage...

  • Trainee Mortgage Adviser/Advisor

    2 weeks ago

    Wakefield, West Yorkshire, United Kingdom The New Homes Group Full time €23,000

    Trainee Mortgage Adviser/Advisor With 2024 well underway we have recently promoted 4 of our current trainee mortgage advisers and they have now taken up there new roles as full time home based Mortgage Advisers. For May 2024 we now have four fresh opportunities to join the UK’S leading new homes mortgage provider and to become a Trainee Mortgage...

  • Trainee Mortgage Adviser/Advisor

    2 weeks ago

    Wakefield, West Yorkshire, United Kingdom The New Homes Group Full time €23,000

    Trainee Mortgage Adviser/Advisor With 2024 well underway we have recently promoted 4 of our current trainee mortgage advisers and they have now taken up there new roles as full time home based Mortgage Advisers. For May 2024 we now have four fresh opportunities to join the UK’S leading new homes mortgage provider and to become a Trainee Mortgage...

  • Trainee Mortgage Adviser/Advisor

    3 weeks ago

    Wakefield, West Yorkshire, United Kingdom The New Homes Group Full time €23,000

    Trainee Mortgage Adviser/Advisor With 2024 well underway we have recently promoted 4 of our current trainee mortgage advisers and they have now taken up there new roles as full time home based Mortgage Advisers. For May 2024 we now have four fresh opportunities to join the UK’S leading new homes mortgage provider and to become a Trainee Mortgage...

  • Customer Service Assistant

    2 months ago

    West Yorkshire, United Kingdom Resourcing Group Full time

    A Customer Service Assistant is required for a housing association based in Leeds, working with tenants to deliver an excellent service over the phone and face to face. Duties include: - To deal with requests for repairs, including making appointments for work to be carried out, advising tenants on their responsibilities and any recharge work and working...

  • Customer Services Adviser

    4 weeks ago

    West Thornton, United Kingdom Adecco Full time

    JOB TITLE: Bereavement Services Advisor LOCATION: Crematorium Officer (CR9 3AT) Office based PAY RATE: £16.35 paye / £21.69 per hour Umbrella START DATE: ASAP DURATION/Hours: 3-month initial contract/ 36 hours a week Role purpose: To act as a primary contact, providing sympathetic support and advice to the bereaved and other service users. To...

  • Customer Services Adviser

    3 weeks ago

    West Thornton, United Kingdom Adecco Full time

    JOB TITLE: Bereavement Services AdvisorLOCATION: Crematorium Officer (CR9 3AT) Office basedPAY RATE: £16.35 paye / £21.69 per hour UmbrellaSTART DATE: ASAPDURATION/Hours: 3-month initial contract/ 36 hours a weekRole purpose: To act as a primary contact, providing sympathetic support and advice to the bereaved and other service users. To provide a range of...

  • Customer Services Adviser

    2 weeks ago

    West Thornton, United Kingdom Adecco Full time

    JOB TITLE: Bereavement Services AdvisorLOCATION: Crematorium Officer (CR9 3AT) Office basedPAY RATE: £16.35 paye / £21.69 per hour UmbrellaSTART DATE: ASAPDURATION/Hours: 3-month initial contract/ 36 hours a weekRole purpose: To act as a primary contact, providing sympathetic support and advice to the bereaved and other service users. To provide a range of...

  • Sales Adviser

    2 weeks ago

    Wakefield, United Kingdom Superdrug Full time

    **Why Superdrug?** Passionate about beauty and health? Love talking to customers? If you’re ready to roll up your sleeves and get stuck in, you’ll have a great time at Superdrug working as a Sales Adviser. Working in one of our stores is fun and no two days are the same. Hard work, yes, but rewarding too, with great benefits and opportunities to...

  • Senior Legal Adviser

    1 day ago

    West Wickham, Greater London, United Kingdom The Leasehold Advisory Service Full time

    To supervise and manage a team of legal Advisers.To provide legal and other advice to customers of LEASE on any aspect of residential leasehold tenure in England and Wales; or park homes legislation; and to provide advice and assistance to the chief executive and to government.To play a key role in the leadership team at LEASE - supporting the improvement,...

  • Customer Service Advisor

    2 months ago

    West Yorkshire, United Kingdom Jark Full time

    Customer Service Advisor Leeds Monday to Friday 0830-1700 We are currently recruiting for a Sales/Customer Service Advisor to join our client's busy team in Leeds, where full training will be given. Main Responsibilities: - Dealing with incoming calls; advise customers on products - Dealing with all aspects of customer services - chasing deliveries,...

  • Customer Service Adviser

    3 weeks ago

    Doncaster, South Yorkshire, United Kingdom Direct Line Group Full time €23,400

    At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. We've now...

  • Customer Service Adviser

    3 weeks ago

    Doncaster, South Yorkshire, United Kingdom Direct Line Insurance Group plc Full time €23,400

    At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement, we’re a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. We’ve now welcomed...

  • Customer Service Administrator

    2 weeks ago

    West Yorkshire, United Kingdom Page Personnel Secretarial & Business Support Full time

    These roles are working as a Customer Service Administrator for a well known company based in Kirkstall, Leeds. The positions are on a permanent basis and offer you ongoing progression opportunities for a long standing career. **Client Details** These roles are working as a Customer Service Administrator for a well known company based in Kirkstall, Leeds....