Current jobs related to Customer Services Adviser - West Thornton - Adecco

  • Customer Service Assistant

    3 months ago

    Thornton, United Kingdom CJ Lang & Son Limited Full time

    **Customer Service Assistant - 15hrs** SPAR Thornton **About us** At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us. Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to...

  • Customer Service Supervisor

    3 months ago

    Thornton Heath, United Kingdom Croydon Health Services NHS Trust Full time

    Croydon Health Services are looking for a Customer Services Supervisor to join our team, main role is to look after our 24hr switchboard service along with our Main Front Reception team. To supervise the telecommunications switchboard and front reception desk areas ensuring that both departments and supporting services provide high quality efficient...

  • Fragrance Adviser

    4 months ago

    West Bromwich, United Kingdom Superdrug Full time

    **Hours**: 8 hours a week with opportunity to work more hours. **Salary**:£8.75 - £11.85 Per Hour **Why Superdrug?** Passionate about perfume and fragrance? Love delivering exceptional customer service? As a Superdrug Fragrance Adviser, you’ll deliver great advice on perfume and fragrance. Working as a Fragrance Adviser in one of our stores is fun and...

  • Customer Service Supervisor

    3 months ago

    Thornton Heath, United Kingdom Croydon Health Services NHS Trust Full time

    To supervise the telecommunications switchboard and front reception desk areas ensuring that both departments and supporting services provide high quality efficient services at all times as there are the first point of contact for most of our patients and visitors navigating Croydon Health Services. Responsible for the day to day supervision of switchboard,...

  • Customer Service Representative

    1 week ago

    West Bromwich, Sandwell, United Kingdom Pavers Shoes Full time

    {"title": "Customer Advisor", "description": "Deliver Exceptional Customer ServiceWe are seeking a skilled Customer Advisor to join our Pavers team in West Bromwich. As a Customer Advisor, you will be responsible for delivering exceptional customer service, advising customers on shoe care and accessories, and achieving daily KPIs.About the RoleThis is a...

  • Customer Service Representative

    1 week ago

    West Bromwich, Sandwell, United Kingdom Pavers Shoes Full time

    {"title": "Customer Advisor", "description": "Deliver Exceptional Customer ServiceWe are seeking a skilled Customer Advisor to join our Pavers team in West Bromwich. As a Customer Advisor, you will be responsible for delivering exceptional customer service, advising customers on shoe care and accessories, and achieving daily KPIs.About the RoleThis is a...

  • Parts adviser

    4 weeks ago

    Birmingham, West Midlands, United Kingdom Pertemps Full time

    Parts Adviser - Car Dealership, Erdington, BirminghamPosition: Parts Adviser Location: Erdington, Birmingham Duration: 1 Month Hourly Rate: £11.44 per hour Working Hours: 8am-6pm, Monday to Friday (with 1 in 4 weekends)About the Role: We are currently recruiting for a Parts Adviser on behalf of a well-established car dealership based in Erdington,...

  • Customer Service Representative

    1 week ago

    West Bromwich, Sandwell, United Kingdom Pavers Shoes Full time

    About Pavers ShoesPavers Shoes is a growing, profitable business with family values and green credentials, offering a friendly, engaging, and positive environment for people to work in where they can make a real difference and feel valued.Job SummaryWe are seeking a Customer Advisor to join our team in West Bromwich on a part-time contract. As a Customer...

  • Customer Service Representative

    1 week ago

    West Bromwich, Sandwell, United Kingdom Pavers Shoes Full time

    About Pavers ShoesPavers Shoes is a growing, profitable business with family values and green credentials, offering a friendly, engaging, and positive environment for people to work in where they can make a real difference and feel valued.Job SummaryWe are seeking a Customer Advisor to join our team in West Bromwich on a part-time contract. As a Customer...

  • Customer Service Representative

    3 months ago

    West Drayton, United Kingdom Page Personnel Full time

    If you are an experienced Customer Service team member - If you want to work in a large team in West London **About Our Client**: The client is a large and international manufacturing business based in West London. The key responsibilities will include but not be limited to - Receiving and processing orders from customers on SAP - Answering queries from...

  • Customer Service Lead

    3 months ago

    West Malling, United Kingdom Commercial Services Group Full time

    **Customer Service Lead** **From £29,200pa** **Hybrid/Kings Hill, Kent** LASER Energy are looking for a dedicated individual with a customer-focused mindset to join their fast-paced team. **In return we will offer you -** - 25 days holiday, plus bank holidays - Never work a birthday again! You receive an extra day off for it to enjoy however you wish! -...

  • Customer Service Administrator

    4 months ago

    West Malling, United Kingdom Commercial Services Group Full time

    **Customer Service Administrator** **£23,000 - £25,000pa (DOE)** **Hybrid/Kings Hill, Kent** Do you have previous administration experience within a fast-paced commercial environment, and particularly strong Microsoft Excel skills? Are you a confident communicator with outstanding customer service skills? If so, we have a fantastic opportunity for...

  • Customer Service Advisor

    3 months ago

    West Malling, United Kingdom Commercial Services Group Full time

    **Customer Service Advisor** **from £24,000pa** **Hybrid/Kings Hill, Kent** We are currently recruiting for a proactive Customer Service Advisor to join LASER Energy, part of the Commercial Services Group. This is an exciting opportunity for a confident individual with a customer focused mindset that thrives in a fast paced work environment. **In...

  • Customer Service Representative

    2 days ago

    West Bromwich, Sandwell, United Kingdom Pavers Shoes Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor in West Bromwich. As a key member of our sales team, you will be responsible for delivering exceptional customer service and providing expert advice on our products.Key ResponsibilitiesProvide outstanding customer service and ensure a...

  • Customer Service Representative

    2 days ago

    West Bromwich, Sandwell, United Kingdom Pavers Shoes Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor in West Bromwich. As a key member of our sales team, you will be responsible for delivering exceptional customer service and providing expert advice on our products.Key ResponsibilitiesProvide outstanding customer service and ensure a...

  • Customer Service Representative

    2 days ago

    Thornton-Cleveleys, Lancashire, United Kingdom Lidl Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.Key Responsibilities* Provide excellent customer service,...

  • Customer Service Representative

    2 days ago

    Thornton-Cleveleys, Lancashire, United Kingdom Lidl Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.Key Responsibilities* Provide excellent customer service,...

  • Customer Service Assistant

    3 months ago

    Thornton Cleveleys, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Thornton-Cleveleys, FY5 1LZ **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join...

  • National Careers Service

    3 months ago

    West London, United Kingdom Shaw Trust Full time

    “Shaw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. I am proud to be part of this great organisation.” At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down...

  • Customer Service Supervisor

    3 months ago

    West Drayton, United Kingdom Associated Air Services Limited Full time

    Established in 1987, Associated Air Services has developed outstanding delivery and logistics solutions for the modern business environment. Being one of very few businesses within our industry that have remained independent, when you look behind the scenes at AAS you will find a dedicated team who take pride in finding simple solutions to complex problems...

Customer Services Adviser

4 months ago

West Thornton, United Kingdom Adecco Full time
JOB TITLE: Bereavement Services Advisor
LOCATION: Crematorium Officer (CR9 3AT) Office based
PAY RATE: £16.35 paye / £21.69 per hour Umbrella
START DATE: ASAP
DURATION/Hours: 3-month initial contract/ 36 hours a week
Role purpose:
To act as a primary contact, providing sympathetic support and advice to the bereaved and other service users. To provide a range of general duties to assist Bereavement Services in providing a service in line with specified standards and customer demands.
Key accountabilities & responsibilities:
To act as a primary contact, providing sympathetic support and advice to the bereaved and other service users.
To use initiative to resolve queries, complaints and enquiries and follow through to completion.
To liaise closely with all other staff to ensure an integrated and consistently high level of customer service.
To meet with customers who may have experienced bereavement in order to:
Establish their needs and circumstances.
Discuss and advise on burial, cremation, and memorial options; and
Promote the service positively.
To answer the telephone in accordance with council protocols and progress all enquiries and complaints to completion and to the satisfaction of the customer.
To be responsible for greeting visitors at Reception as promptly as possible and managing the use and presentation of reception rooms.
To advise and guide the bereaved over the purchase of memorials, ensuring regular liaison with customers through to receipt and placement of memorial.
To be responsible for adhering to the "Charter for the Bereaved" and to act as the initial contact point for Charter information and enquiries.
To raise purchase orders, progress delivery, check and process invoices relating to areas of individual responsibility.
To take responsibility for recording complaints, following through to completion and ensuring the data is recorded and available as required for divisional and departmental requirements.
To prepare written replies to letters and email to corporate standards.
To take responsibility for administrative functions related to Bereavement Services, maintaining, and developing procedure notes to agreed standards relating to primary area of responsibility.
To accurately record and maintain non-confidential staff records such as authorised annual leave and provide details to Service Manager.
Knowledge, skills & experience:
Knowledge of Health and Safety responsibilities related to working in an office environment.
Knowledge of customer care issues as it affects bereavement services.
Knowledge of providing advice and guidance leading to progressing customer orders, supplier deliveries and service needs.
Knowledge of Microsoft Office software particularly Word, Excel, and Outlook
Ability to deal sensitively and empathically with all users including members of the public, clients, funeral directors, and memorial masons, and to promote good relations at all times.
Experience of working in close contact with the public in emotional or disadvantaged situations.
Experience of working in an administrative environment
Experience of using computer packages including MS office and data input software.
Experience of resolving and responding to service requests or complaint letters and emails.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser