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Customer Service Administrator
2 weeks ago
These roles are working as a Customer Service Administrator for a well known company based in Kirkstall, Leeds. The positions are on a permanent basis and offer you ongoing progression opportunities for a long standing career.
**Client Details**
These roles are working as a Customer Service Administrator for a well known company based in Kirkstall, Leeds. The positions are on a permanent basis and offer you ongoing progression opportunities for a long standing career.
**Description**
Your main duties as a Customer Service Administrator will include but not be limited to;
- Taking inbound calls from customers to assist them with product queries
- Booking appointments for customers, cross referencing the diaries of both the business and the customer
- Updating all call notes and information on to the system
- Advising the customer of processes where necessary
- Ordering stock for the customers
**Profile**
As a successful Customer Service Administrator you will have;
- Experience within a call centre, customer service, office based or administrative role
- Alternatively you could be a graduate looking to start a career, or have worked in retail/hospitality and are wanting to progress withing your career
- Strong telephone manner with the ability to communicate well with customers
- A passion for helping customers aiming for a first time resolution
**Job Offer**
As a successful Customer Service Administrator you will be rewarded with; A competitive salary of up to £21,500 + Yearly bonus of a further 4 figures + Monday to Friday working hours, set at 8.45 - 5.30 (some flexibility if needed) + free parking on sitewith access to good commuter links + modern offices with relaxed working booths + smart/casual dress code + hybrid working following completion of the in depth training plan + various progression routes + 6.5% pension contributions + regular social activities+ discounted gym membership and finally an enhanced holiday package of 25 days holiday + 8 bank holidays + a paid days leave on your birthday.
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