Customer Service Administrator

4 weeks ago


West Yorkshire, United Kingdom Huntress Full time

This is an outstanding opportunity to join a Manufacturing company with an exciting and unique product in their small and busy Customer Service team. This role is a Customer Service Administrator and involves; Customer Service, Administration and Account Handling of their Small to Large Retail Clients.

This is not a call centre role it is a small, friendly and passionate Customer team and you will get excellent training and development opportunities. This role only involves 30% phone work

Location - LS12 - Parking

Benefits - 25 days holiday, home working days

Salary £23,000

Hours: Mon
- Fri 8.30-5.00 - Hybrid

The role:

- Monitoring of orders to ensure they are being processed and taking action to resolve any process issues
- Working co-operatively with all the key internal departments - E-commerce, Warehouse and QA
- Listen and connect with end users and customers to enhance their journey, with innovative solutions, through a collaborative one-team approach
- Customer Order Administration and using Excel

About you;
- Previous Administration experience and excellent Customer Service skills
- Passionate, team player, enthusiastic
- Customer Focused
- PC literate with high levels of understanding of MS Office, in particular Excel

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.



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