Facilities Assistant

2 weeks ago


London, United Kingdom Signature Full time
Are you looking for an opportunity where you will play a key part in delivering amazing customer experience? Are you outgoing, super organised, friendly, fun and know what GREAT service looks like? Do you enjoy a role that isn't desk based 100% of the time, and enjoy getting your steps in at the office? Do you enjoy being the centre of attention and love to make people feel welcome? If yes, then this role could be for you

Monday to Friday 40 Hours Availability required 7am - 6pm 25 Days holiday + Bank holidays

JOB OBJECTIVES AND RESPONSIBILITIES

The ultimate goal of the Roving Ambassador (Facilities Assistant) is to support the FOH leadership team and facilities manager to deliver contractual service requirements, exceed expectations and create a memorable 5* experience for all who work or visit the building Provide exceptional customer service to visitors and colleagues, ensuring that their needs and expectations are met or exceeded Provide intuitive service with absolute understanding of our customer's needs to create exceptional experiences that result in lasting positive memories MAIN DUTIES

Act as main support to the FOH Lead and facilities manager Daily ownership of the physical touchpoint journey, ensuring all colleague and client facing areas are set to agreed layout, fabric, and housekeeping standards and proactively logging jobs as required Regular checks of meeting rooms, ensuring all kit is functional, and logging work orders as required Own and complete the setup of meeting rooms and event spaces, including organizing 3rd party ad hoc removal and storage of furniture Provide at desk first fix IT and AV support Be the face of the facilities team by providing tangible service that is visible and easily accessible Triage colleague queries received in person, email and online, responding in a timely manner or referring them to the right team or self service channels Greet and acknowledge all visitors and colleagues as they arrive/depart/pass by, ensuring they receive exceptional service Provide ad hoc cover and support to other work areas, such as: Reception, Mailroom Lead briefings in the absence of the FOH lead or facilities manager Proactively host and manage queues, striving to make the arrival or departure process as efficient as possible Carry out floor walks and service audits, and proactively logging work orders Utilise a hands on approach whilst ensuring the service delivery is at the required standard To escalate any feedback relating to the service provided by the service team Creating, updating, and displaying signage as required Support the provision of other services, such as mail distribution, IT hardware goods in/out Administrative tasks and ad hoc reporting Support onsite facilities inspections Focus on out of line safety and security items Host contractors on site Respond to First Aid incidents PERSON SPECIFICATION 1 to 2 years' of comparable experience in high end hotels, modern workplaces, or tourism and hospitality Warm and engaging communication style, able to quickly build rapport and meaningful relationships with new people Able to work independently and coordinate multiple tasks at once Exceptional verbal, written, and interpersonal communication skills with core competencies around delivering service excellence Immaculate grooming, personal presentation and sense of style Must be highly proficient in Outlook, Word, Teams, and Chrome Essential to be able to process large volume of queries across multiple platforms Average 70wpm typing speed desirable

Core skills required: Attention to detail, critical thinking, decisiveness, adaptability, initiative, safety awareness, customer service, prioritisation, personal organisation

Since 1987, Mities 68,000 employees have been maintaining companies globally. We are the UKs leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools. Join our Mitie Team.

TPBN1_UKCT

  • London, United Kingdom Thorn Baker Estates Facilities & Maintenance Full time

    **New Temporary opportunity - Facilities Coordinator Central London-£15ph** If you are an experienced Facilities Coordinator with a desire to work with a forward-thinking company in a modern building close to Waterloo station **What's in it for you?** - Hourly rate of £15ph - Immediate start - Monday - Friday 8am -5pm with an hour for lunch 40 hours per...

  • Facilities Assistant

    Found in: Talent UK 2A C2 - 3 days ago


    London, United Kingdom Boden Group Full time

    We are looking for a looking for a Facilities Assistant to join a brilliant team in Mayfair, London. You will be working for a successful business that operates globally and are leaders in their field. Boden Group have worked with this client on assignments in the past and they are a pleasure to deal with.In this role, you will work as part of the facilities...

  • Facilities Assistant

    11 hours ago


    London, United Kingdom Taylor James Resourcing Full time

    Facilities Assistant. to £25,000 This leading firm of accountants and business consultants has an excellent reputation and due to continued growth they are looking for a House Assistant to join their Professional Support team (Facilities). The Facilities team is responsible for making sure that the building and its services meet the needs of the 550 people...


  • London, United Kingdom Career Legal Full time

    We are working with several professional services firms and leading outsourcing providers across London that require Facilities Assistants on a temporary ad hoc basis to join their already established teams for various days, weeks and months. You will be immediately available, flexible and have previous facilities experience. Duties will include: - Provide...


  • London, United Kingdom Hunter Merrifield Full time

    I am looking for a facilities assistant for 6 weeks to join a leading media and arts organisation. Europe's leading media of culture - from art and politics to science and technology via history and philosophy, not to fiction and poetry. I am looking for someone to join the team covering annual leave to assist with a range of facilities and hands on duties...

  • Facilities Assistant

    12 hours ago


    London, United Kingdom King's College London Full time

    Job id: 085745. Salary: £23,863 - £26,149 +10% shift allowance per annum, including London Weighting. Posted: 04 March 2024. Closing date: 17 March 2024. Business unit: Estates & Facilities. Department: Operations - Guy's. Location: Guys Campus. Category: Professional & Support Services. Back to job search Job description As part of the Campus...


  • London, United Kingdom ELEXON Full time

    A Facilities Assistant provides support for the delivery of Facilities Management activities at Elexon. The job holder will be a key source of knowledge on office services for Elexon staff and external visitors. The job holder will help maintain an efficient, effective and safe working environment. The role assists the Facilities team in delivering the FM...


  • London, United Kingdom London Stadium Full time

    **THE ROLE** We are looking for a Facilities Assistant to not only provide support to the day-to-day facilities management requirements of London Stadium but also to assist the Technical and Operations Team in ensuring the success of events taking place at London Stadium, whether that be on match day or high-profile events like Major League Baseball or a...


  • London, United Kingdom Lane Clark & Peacock Full time

    At LCP we love what we do, and it shows. We help our clients make good decisions based on insightful analysis, industry expertise, and game-changing technology. Working across a wide range of sectors, including pensions and benefits, investments, insurance, energy, health, sports, and data analytics, we help our clients navigate complexity in order to take...


  • London, United Kingdom Millennium Full time

    Facilities Assistant Facilities Assistant **Principal Responsibilities** - Sort incoming mail for distribution and dispatch outgoing mail before midday - Process certified/return receipt packages and deliver to post office - Review furniture needs and reconstruct furniture as needed - Identify cleaning deficiencies in overall facility and proactively...

  • Facilities Assistant.

    Found in: Talent UK C2 - 7 days ago


    London, United Kingdom Millennium Management Full time

    Facilities Assistant Facilities Assistant The successful candidate will work as a Facilities Assistant in the London office. The hours will be from 08.00am to 5.00pm, however flexibility is required to attend premises to supervise and monitor contractors “out of hours”, including weekends and project works. Principal Responsibilities Sort incoming...


  • London, United Kingdom Charles Russell Speechlys Full time

    Role and Responsibilities (this is a broad but not exhaustive list) - Perform general maintenance and small repairs primarily in London office but maybe required to visit other UK offices - Small Adhoc Painting and decorating tasks - Furniture assembly - Knowledge of HVAC systems - Liaise and supervise with sub - contractors, suppliers and engineers in...


  • London, United Kingdom Ryder Reid Legal Full time

    Job Reference: JO0000003873 - Date Posted: 4 January 2023 - Recruiter: Ryder Reid Legal - Location: City of London, London - Salary: On Application - Sector: Other Legal - Job Type: Permanent - Work Hours: Full Time We are recruiting on an exciting opportunity for a Facilities Assistant to join one of law firm clients on a permanent basis. You will work...


  • London, United Kingdom Catch 22 Full time

    This is an ongoing temporary role and would suit someone who has previous experience within a Facilities role, opportunity to be part time or full time. Key responsibilities of the **Facilities Assistant**: - To undertake basic DIY and maintenance work throughout the building. - To undertake security and reception duties. - Provide a range of support...


  • London, United Kingdom Brook Street Full time

    Facilities Assistant (Temp) Contract: June 2023 **Salary**: £12 per hour (after 12 weeks £13.61ph.) Location: Waterloo, London 5 days in the office This is a temporary contract role until for a Facilities Assistant role with an immediate start date (Compliance dependant) for a four-months duration with a possible extension offering a full-time work...


  • London, United Kingdom Ryder Reid Legal Full time

    Job Reference: JO0000004013 - Date Posted: 1 February 2023 - Recruiter: Ryder Reid Legal - Location: City of London, London - Salary: On Application - Sector: Administrative - Job Type: Permanent - Duration: 12 Months - Work Hours: Full Time My client a law firm in London are recruiting for an Administrative/Facilities Assistant to provide support for...


  • London, United Kingdom Grant Thornton UK LLP Full time

    R1032540 More than you expected Grant Thornton UK LLP is part of a global network of independent audit, tax and advisory firms, made up of some 58,000 people in over 135 countries. We're a team of independent thinkers who put quality, inclusion and integrity first. All around the world we bring a different experience to our clients. A better experience....


  • London, United Kingdom May & Stephens Full time

    _We are on the search for a Maintenance & Facilities Assistant to join one of our leading clients based in London. _ One of the UK's top Accountancy Firms seek an experienced Maintenance & Facilities Assistant to join their fast-growing team. As the Maintenance & Facilities Assistant you will be responsible for delivering maintenance and facilities services...

  • Facilities Assistant

    2 weeks ago


    London, United Kingdom Mitie Full time

    This customer is part of a dedicated scientific community, committed to “solving intelligence” and ensuring thier technology is used for widespread public benefit. They've built a supportive and inclusive environment where collaboration is encouraged and learning is shared freely. They don't set limits based on what others think is possible or...


  • London, United Kingdom Ryder Reid Legal Full time

    Job Reference: JO0000004013 - Date Posted: 1 February 2023 - Recruiter: Ryder Reid Legal - Location: City of London, London - Salary: On Application - Sector: Facilities - Job Type: Permanent - Duration: 12 Months - Work Hours: Full Time My client a law firm in London are recruiting for a Facilities Coordinator to provide support for facilities and...