Billing & Collection Manager

2 weeks ago


London, United Kingdom Currys Full time

Billing and Collections Manager
Currys London Campus at Waterloo (LHO004)
Permanent
Full Time
The Billing and Collections Manager is responsible for all billing and collections assurance activities within iD Mobile. This role is directly focused on ensuring that relevant controls, KPI's, and assurance processes are initiated and optimised with key third party suppliers to ensure performance stability, and to proactively identify issues/concerns before they become critical business incidents.
We're iD Mobile, one of the UK's leading mobile virtual network operators. Reporting of key performance of billing, collections, debt assurance, credit file reporting, cash reconciliation thresholds, and controls
• Reviewing the performance of relevant suppliers, including their Service Level measures, providing clear reporting, and challenging suppliers where SLAs are not met
• Ensuring that all relevant business assurance and billing processes and controls are maintained
• Ownership of Ofcom metering and billing regulation process and reporting
• Implementation of new business rate changes and ownership of Tariff Configuration management within iD Mobile
• Management of key third party suppliers for Credits/Debt Collection Team, and the PO management of all relevant iD billing/collections key suppliers
• Work closely with the relevant stakeholders within internal audit, finance, customer service, operations, business intelligence, and commercial teams on business assurance activities
Previous billing/collections experience within a telecoms business
• Experience in building effective business controls and processes
• Project Management experience
Hybrid working; You could be working from your primary Currys Campus, meeting and collaborating at a Currys regional workspace or working from home.
• Private medical insurance (dependant on grade)
• Competitive pension scheme
• Access to company bonus scheme
• Life Assurance
• Staff discounts and offers
LI-Hybrid
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