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Underwriting Officer

4 months ago

London, United Kingdom The Travelers Companies, Inc. Full time
Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Target Openings

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What Is the Opportunity?

Here at Travelers, we have big ambitions We are looking for an Underwriting Officer to support our well respected Professional Indemnity team based in London. This is a fantastic opportunity for someone with previous experience in a similar role, or who has some portfolio management responsibilities and is ready to take the next step in their career.

As Underwriting Officer you will play a pivotal role in developing, shaping and influencing the underwriting strategy and standards across all of our Professional Indemnity products, including standard solicitors, platinum solicitors, and professions. Drawing on your previous experience within the Solicitors PI space, you will also be responsible for identifying profitable growth opportunities and providing direction to balance growth, risk and profitability across the PI portfolios.

Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company’s discretion.

Primary Job Duties & Responsibilities

In conjunction with VP BSI, CUO BSI and Enterprise colleagues in BSI US, establish strategic long and short term underwriting strategies to effectively achieve profit and growth objectives.
Participate in the establishment of underwriting and product development strategies that reflect market competitive conditions and global BSI appetite.
Work collaboratively with BSI Practice Leaders and Product Managers in the US to develop underwriting guidance and best practice.
In conjunction with the relevant business unit leaders ensure the successful implementation of our agreed underwriting strategies.
Support business unit leaders in strategic business planning activities.
In conjunction with the relevant business unit leaders, responsibilities include, but are not limited to:
Monitoring loss ratio and claim trends across all Professional Indemnity products and making recommendations for underwriting strategy revisions.
Monitoring the regulatory and statutory environments in territories where we trade, industry developments & claims trends, and making recommendations for underwriting strategy revisions.
Overseeing and engaging in the approval, sign-off and development of policy wordings.
Establishing underwriting and pricing guidelines.
Ensuring that automation systems and the tools to support Product initiatives are designed & implemented effectively.
Providing direction & training to underwriters on Professional Indemnity product features and underwriting/pricing techniques.
In conjunction with the relevant business unit leaders provide oversight to portfolio management/strategic underwriting decisions to ensure production, financial and underwriting objectives with respect to profitability are achieved.
Underwriting responsibilities include, but are not limited to:
Act as key underwriting referral point for Professional Indemnity products internally and where underwriting authority has been delegated externally.
Daily interaction with Development Underwriters on their respective risks, including acting as a referral resource.
Respond as appropriate to regulatory and legal environment changes.
Involved with building/maintaining customer and agent relationships.
Participate in, prepare reports and present at Collaborative Underwriting Reviews (CUREs) and Portfolio Reviews.
Participate in underwriting audits and in conjunction with the business unit leaders, is responsible for monitoring trends and ensuring that resultant action plans/measures are implemented.
Participate in reviewing training needs and creating and delivering training to Development Underwriters.
Other duties as assigned
Be Committed, Be Connected, Be Creative and Be Energised – these are the values we are passionate about. Understanding and embracing our values will shape your success and contribute to making Travelers Europe a great place to work.
To be successful, you will need to consistently deliver a great experience in every customer contact; connect with the right partners internally to find creative solutions to problems; be a role model; and consistently deliver on your commitments.

Minimum Qualifications

Relevant underwriting experience in Professional Indemnity, Management Liability and/or Financial Institutions classes with a demonstrated experience in handling complex risks either as an underwriter or a referral point for underwriters.

Education, Work Experience, & Knowledge

Bachelors degree or higher education level preferred.
Underwriting experience across classes of business and lines of business.

Licensing or Certificates

ACII or working towards

Job Specific Technical Skills & Competencies

Clearly demonstrates specific knowledge of Profesional Indemnity products available in the UK relating to underwriting, marketing and product development.
Recognises opportunities to exploit and penetrate new markets.
Takes advantage of all critical opportunities to increase market share.
Identifies customer needs and takes appropriate underwriting action to meet those needs.
Acts with a sense of urgency.
Takes intelligent risks.
Has strong knowledge of competitive market conditions.
Works effectively with all levels and can easily build new relationships.
Strong understanding of business objectives to drive bottom line results.
Acts in a decisive manner to achieve financial results.
Understands all related financial implications of insurance products, risk funding approaches and servicing strategies on expenses, income, etc.
Makes underwriting decisions consistent with overall business objectives.
Advanced level of proficiency required in the following leadership competencies:
Change Management, Strategic Planning, Making Decisions, Results Orientation, Influencing, Leadership, Power, Business Perspective, Risk Taking, Innovation and Understanding & Navigating the Organisation.
Forging Synergy, Develops Employees, Building Collaborative Relationships, Communicating Effectively, Leveraging Differences, Participative Management and Leading Employees.
Openness to Influence, Flexibility, Demonstrates Leadership Stature, Self-Awareness, Credibility and Seeks Opportunities to Learn.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit

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