EMEA London Head of Client Advocacy
4 weeks ago
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
London EMEA Facultative Client Advocacy Lead
This is a managerial role, with direct reports of client advocates and junior team members. You will be responsible for the day-to-day leadership and management of the team.
You will work closely with the EMEA Facultative leader, Global Client Solutions Lead, in Region Operational Lead and London Operational Lead.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
- Operational oversight of the advocacy team in respect of business operation, liaising closely with the EMEA Fac Client Solutions lead and London Advocacy leads.
- Day to day management of the EMEA London pipeline and sales management process
- Providing a pro-active approach to ensure efficient handling of our client's needs
- Liaising with Premium advocates to ensure all premiums are paid on time and organising chasing where appropriate
- Liaising with Claims advocates to ensure all claims are paid promptly
- Preparation of Statistics, KPIs and reports
- Providing advice to clients and colleagues on the scope of coverage and assist them with the interpretation of clauses
- Analysing client requirements to identify an appropriate scope of insurance coverage
- Producing final documentation to confirm coverage to clients and peer reviewing that of the junior members of the team
- Responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.
- Management and remediation of any identified risk and compliance breaches, working closely with Risk, Compliance and Internal Audit.
Skills and experience that will lead to success
- Be educated to degree standard or equivalent
- 5+ years in the (re)insurance market in a similar role
- Have an excellent understanding of the (re)insurance market, or a Chartered member of CII
- Strong experience in managing effective client relationships
- Great analytical and problem-solving skills
- Excellent interpersonal skills, including communication and presentation skills
- Understanding of compliance and FCA regulation
- Demonstrate integrity and professionalism
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ReasonableAdjustments@Aon.com
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
#LI-IN1
2539459
-
Head of Client On-boarding EMEA
2 weeks ago
London, United Kingdom Michael Page (UK) Full timeAbout Our Client Our client is a well established player in the financial services sector, with a staff strength of over 5000. This company prides itself on its robust operations in the banking and financial services sector, serving a diverse range of clients across the EMEA region, from its centrally located London office. Job Description Lead and...
-
Head of Communications, Fundraising
2 weeks ago
London, United Kingdom Jesuit Refugee Service UK Full timeHead of Communications, Fundraising & Advocacy JRS UK is looking for a Head of Communications, Fundraising & Advocacy Head of Communications, Fundraising & Advocacy The Head of Communications, Fundraising and Advocacy is a full-time post leading the work of the integrated communications, fundraising & advocacy team. You will manage, support, and recruit a...
-
International Head of Advocacy
2 weeks ago
London, United Kingdom The Right Ethos - Specialist External Affairs Recruitment Full timeInternational Head of Advocacy & Campaigns Location: Hybrid with an office 30 miles from London. Western Europe options available. Salary expectation: £55,000 to £60,000 This is a full-time role The organisation: An international animal welfare campaign The role: To provide dynamic leadership and strategic planning, and innovative thinking to...
-
London, United Kingdom Citi Full timeDepartment: CSS EMEA Client Strategy (Global Corporate Sales, Rates & Currencies) Job Title: SVP/D, EMEA Markets, Head of Corporate Sales Client Strategy Location: London Overview The SVP/D EMEA Corporate Sales & Solutions (CSS) role will lead our EMEA corporate client strategy team as well as global priorities while providing the vision to identify and...
-
Head of Communications, Fundraising
2 weeks ago
London, United Kingdom Jesuit Refugee Service UK Full timeHead of Communications, Fundraising & Advocacy JRS UK is looking for a Head of Communications, Fundraising & Advocacy Head of Communications, Fundraising & Advocacy The Head of Communications, Fundraising and Advocacy is a full-time post leading the work of the integrated communications, fundraising & advocacy team. You will manage, support, and recruit...
-
Head of Policy and Advocacy
5 days ago
London, United Kingdom Fill My Vacancy Full timeLocation : London / Remote, UK Overview Are you a dynamic, collaborative and influential campaigner? Passionate about the environment and how it affects people’s health and reducing health inequalities? Do you build effective relationships and inspire change to achieve demonstrable results? Would you like to be part of a high-performance team working in...
-
Head of Brand Licensing EMEA
5 days ago
Brentford, Greater London, United Kingdom SEGA European Head Office Full timeWorking Model: Hybrid SEGA employees are passionate about entertaining the world with creative, innovative experiences while being part of a vibrant gaming community. We are a global company with the resources to match, coupled with a place where everyone knows each other on a first-name basis, working together to create innovative experiences, one...
-
London, United Kingdom MUFG Securities EMEA plc Full timeAssistant Vice President or Vice President - London, United Kingdom - MUFG Securities EMEA plc Description Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we're 160,000 colleagues, striving to make a difference for every client, organization, and community we serve. We...
-
Head of Reward
4 weeks ago
London, United Kingdom Advanced Resource Managers Limited Full timeHead of Reward (EMEA Region) - Hampshire/London (Hybrid) - Permanent Advanced Resource Managers working alongside their esteemed defence client, hiring for a Head of Reward to cover the EMEA region, on a permanent hybrid basis. **Responsibilities**: - Manage Reward function and team for the EMEA region. - Collaborate closely with Finance Director, Pension...
-
Head of Client On-boarding EMEA
2 weeks ago
London, United Kingdom Page Executive Full timeAbout Our Client Our client is a well established player in the financial services sector, with a staff strength of over 5000. This company prides itself on its robust operations in the banking and financial services sector, serving a diverse range of clients across the EMEA region, from its centrally located London office. Job Description Lead and enhance...
-
Head of Brand Licensing EMEA
5 days ago
Brentford, Greater London, United Kingdom SEGA European Head Office Full timeWorking Model: Hybrid Why Us: SEGA employees are passionate about entertaining the world with creative, innovative experiences while being part of a vibrant gaming community. We are a global company with the resources to match, coupled with a place where everyone knows each other on a first-name basis, working together to create innovative...
-
Head of People
4 weeks ago
London, United Kingdom Platinum Search Full time**Head of People -EMEA** Our client are a fast growing, leader in the retail industry, who are looking for an experienced Head of People to look after the Retail side of the business across EMEA. Key Responsibilities will include: - Support the Global HR Director in setting strategic direction for the brand globally with alignment for all regions in...
-
Head of Facilities EMEA
7 days ago
London, United Kingdom Hays Full timeYour new company Our client are a leading hedge fund and financial services company. They are a leading investor in the world's financial markets. This is a global organisation, with offices across 3 continents. Their London office is the European hub, with multiple offices across EMEA that will fall under the remit of this role.Your new role As Head of...
-
Head of Brand Advocacy
4 weeks ago
London, United Kingdom Diageo Full timeJob Description: - ROLE DIMENSIONS Diageo Reserve is a high-growth area of our business that focuses on unlocking the enormous potential of premium and luxury spirits. Growth in this area is one of our key global priorities and is also central to our total GB strategy: Premium + growth is called out as one of only three key pillars to secure our future...
-
London, United Kingdom Mortgage Ledger Full timeState Street Global Advisors Trust Company (SSGA) is seeking a motivated EMEA Head of Client Onboarding with EMEA institutional client experience, who can excel in a fast-paced environment while working cohesively with their core team. The role holder must meet the criteria for an FCA Certified Role. A highly qualified candidate with have a mixture of...
-
Head of Digital Marketing, Emea Marketing
6 days ago
London, United Kingdom AWS EMEA SARL (UK Branch) Full time10+ years of professional non-internship marketing experience - Experience using data and metrics to drive improvements - Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables) - Experience driving direction and alignment with cross-functional teams - Experience using data and metrics to measure impact and determine...
-
EMEA Finance
2 weeks ago
London, United Kingdom Michael Page (UK) Full timeOur client is a well established player in the financial services sector, with a staff strength of over 5000. This company prides itself on its robust operations in the banking and financial services sector, serving a diverse range of clients across the EMEA region, from its centrally located London office. Lead and enhance the Client On-boarding...
-
Communications and Advocacy Intern
2 weeks ago
London, United Kingdom Humanrightscolumbia Full timeDavid Mepham Advocacy & Communications Division Intern London Office The Advocacy & Communications Division at Human Rights Watch (HRW) is currently seeking applicants for the David Mepham internship program for Spring/Summer 2024 in the London office to start as soon as possible. Ideally, the candidate will be available 3-5 days per week, either part-or...
-
Head of Compliance Emea
4 weeks ago
London, United Kingdom OFX Full timeCompany Description **Hi.** We’re OFX, a global provider of online, international payment services. We solve the complexity of moving money and enable better decisions. Headquartered in Sydney with offices worldwide, we’re a customer-focused business that is all about inspiring customer confidence. At OFX, you’ll have the opportunity to reach beyond...
-
London, United Kingdom Ad Warrior Ltd Full timeAdvocacy, Advice and Guidance Practitioner Job Type : Full Time, Permanent Location: London Salary: £30,000 per annum The Role Are you passionate about empowering fathers to advocate for themselves, build stronger family connections and improve their support pathways? The Nest is looking for an Advocacy, Advice and Guidance Practitioner to...