Head of Client On-boarding EMEA

2 weeks ago

London, United Kingdom Michael Page (UK) Full time

About Our Client

Our client is a well established player in the financial services sector, with a staff strength of over 5000. This company prides itself on its robust operations in the banking and financial services sector, serving a diverse range of clients across the EMEA region, from its centrally located London office.

Job Description

  • Lead and enhance the Client On-boarding function across the EMEA region.
  • Drive the implementation of strategic initiatives in line with the company's objectives.
  • Oversee the entire client on-boarding process, ensuring a smooth and efficient experience for all clients.
  • Engage with stakeholders and clients, fostering strong relationships and maintaining open lines of communication.
  • Identify areas of improvement and implement changes to enhance client on-boarding procedures.
  • Ensure the team's adherence to all regulatory requirements and company policies.
  • Provide leadership and guidance to the Client On-boarding team, driving performance and development.
  • Act as the primary point of contact for all client on-boarding matters within the EMEA region.

The Successful Applicant

A successful Head of Client On-boarding EMEA should have:

  • A solid academic background in banking, finance, or a related field.
  • A strong understanding of the banking and financial services industry, particularly within the EMEA region.
  • Proven leadership skills, with a track record of successfully managing a large team.
  • Deep understanding of the end to end KYC process across different client types and for varied and complex projects
  • Excellent communication and interpersonal skills, with an ability to engage effectively with clients and stakeholders.
  • A solution-oriented mindset, with a capacity to identify and implement process improvements.
  • A strong understanding of regulatory requirements in the banking and financial services sector.
  • Ability to engage in and manage both BAU and change initiative, deep understandings of procedure of system development of the client life cycle

What's on Offer

  • An attractive salary package
  • An opportunity to lead a high-performing team in a central London location.
  • A dynamic, inclusive, and rewarding company culture.
Be a part of a company that values your skills and expertise. Apply today and take the next step in your career in the financial services industry.


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