Head of Client On-boarding

3 weeks ago

London Area, United Kingdom Tradition Full time

Tradition is the interdealer broking arm of Compagnie Financière Tradition and one of the world's largest interdealer brokers in over-the-counter financial and commodity related products. CFT is represented in over 28 countries, employing over 2,500 people.


Tradition’s goal is to provide superior client services. It believes its business success is a direct reflection of its employees and recruits. As such, teamwork, creativity, reliability and integrity are components of a work ethic taken very seriously since the company was founded in 1959.


Tradition is currently seeking to appoint a Head of Client On-boarding to be based within the London office.


Main responsibilities within the Head of Client On-boarding role include:

  • Responsible for the development and implementation of on-boarding practices
  • Lead and mentor the on-boarding team, setting clear goals and objectives, providing guidance and support, and fostering a culture of excellence and collaboration.
  • Partners with front office to align on-boarding program activities to meet requirements
  • Develop and maintain positive working relationships, whilst managing the communication with day to day contacts
  • compliance with all relevant regulatory requirements, industry standards and company policies, implementing appropriate controls and measures to mitigate risks and safeguard client assets and information.
  • key performance indicators (KPIs) and metrics to track on-boarding performance and outcomes, providing regular reports and insights to senior management.
  • and implement strategic plans and initiatives to optimise the client on-boarding process, enhance the client experience, and drive business growth.



Key skills, experience and competencies required to be successful in this role:

  • knowledge of regulatory requirements and best practices related to client on-boarding, KYC (Know Your Customer), AML (Anti-Money Laundering), and CDD (Customer Due Diligence).
  • Experience with the NFA would be desirable.
  • Excellent leadership skills with the ability to effectively manage teams, build relationships, and influence stakeholders at all levels.
  • strategic thinking, problem-solving, and decision-making abilities, with a focus on driving continuous improvement and delivering results.
  • communication skills, both verbal and written at all levels.
  • Integrity
  • to perform consistently under pressure to tight deadlines.

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