Customer Service Specialist

3 weeks ago

Milton Keynes Buckinghamshire, United Kingdom Ideal Personnel & Recruitment Solutions Limited Full time

Our client has a vacancy for a Customer Service Specialist to be part of the Customer Service team

responsible for the operational customer support of the assigned territory and export. This role is offered as a temporary, full-time role, expected to last 3 – 4 months. The role would suit someone with previous experience using SAP.

Responsibilities

• Ensure excellent customer service

• Support assigned Account Managers with regards to customer service, and related issues

• Accurate and timely processing of customer purchase orders in SAP.

• Accurate and timely processing of customer purchase orders

• Accurate and timely processing of customer purchase orders received via customer platforms

• Process and manage call-off orders, blanket orders and standing orders

• Preparation of export accompanying documents according to customs requirements

• Recycling process – working with external supplier, manage process and communication

• Provide accurate and timely backorder information, including alternative products

• Resolve customer queries in a timely manner, liaising as required with Warehouse, Account Managers, Service, Marketing and QA.

• Receiving, processing and closing complaints including returns

• Maintaining price conditions and price lists in SAP after consultation with Purchasing and Sales

• Provide accurate and timely price file reports/documents to Sales team

• Preparation of manual quotations

• Preparation and management of consignment stock

• Supporting the telephone and e-mail switchboard and forwarding to the appropriate departments

• Obtaining information from Product Lifecycle Management on product-relevant topics in the context of advising and supporting customers

• Forwarding customer information regarding website technical difficulties to the Digital Unit

• Ensuring the proper dispatch of electronic or analogue invoices and other analogue documents

Requirements

• Customer Service preferably in B2B and/or life sciences industry

• Team player

• Excellent organisational and multi-tasking skills

• Attention to detail

• Excellent written and spoken English

• Confident handling of Microsoft Office applications, especially Excel

• SAP knowledge is an advantage

• Commercial / business understanding

Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.

#J-18808-Ljbffr

  • Customer Service Specialist

    1 month ago

    Milton Keynes, United Kingdom Ideal Personnel & Recruitment Solutions Limited Full time

    Our client has a vacancy for a Customer Service Specialist to be part of the Customer Service team responsible for the operational customer support of the assigned territory and export. This role is offered as a temporary, full-time role, expected to last 3 - 4 months. The role would suit someone with previous experience using SAP. **Responsibilities** -...

  • Customer Service Specialist

    3 weeks ago

    Milton Keynes, United Kingdom Ideal Personnel & Recruitment Solutions Limited Full time

    Our client has a vacancy for a Customer Service Specialist to be part of the Customer Service teamresponsible for the operational customer support of the assigned territory and export. This role is offered as a temporary, full-time role, expected to last 3 – 4 months. The role would suit someone with previous experience using SAP.Responsibilities• Ensure...

  • Customer Experience Specialist

    7 hours ago

    Milton Keynes, Buckinghamshire, United Kingdom Xero Full time

    How you'll make an impact Xero's Customer Experience Team works together to provide 24/7 support to Xero users. We are Xero brand ambassadors and aim to delight our customers and make it easy for them to see how Xero adds value to their business. The Customer Experience Specialist plays a key role at Xero and within Xero's Customer Experience...

  • Customer Experience Specialist

    1 week ago

    Milton Keynes, Buckinghamshire, United Kingdom Roman Health Pharmacy LLC Full time

    Xero’s Customer Experience Team works together to provide 24/7 support to Xero users. We are Xero brand ambassadors and aim to delight our customers and make it easy for them to see how Xero adds value to their business. The Customer Experience Specialist plays a key role at Xero and within Xero’s Customer Experience team. You will provide support and...

  • Customer Resolutions Specialist

    3 days ago

    Milton Keynes, Buckinghamshire, United Kingdom Daimler Trucks North America LLC Full time

    Job Description - Customer Resolutions Specialist (MER00036MR) Customer Resolutions Specialist Group : Mercedes-Benz Group AG Description Customer Resolutions Specialist Closing Date: 30 May 2024 About us At Mercedes-Benz Financial Services, our employees are at the heart of our business. Our colleagues provide a range of financial solutions designed...

  • Customer Experience Specialist

    1 week ago

    Milton Keynes, Buckinghamshire, United Kingdom Roman Health Pharmacy LLC Full time

    Customer Experience Specialist - Accounting Xero’s Customer Experience Team works together to provide 24/7 support to Xero users. We are Xero brand ambassadors and aim to delight our customers and make it easy for them to see how Xero adds value to their business. The Customer Experience Specialist plays a key role at Xero and within Xero’s Customer...

  • Customer Service Specialist

    21 hours ago

    Milton Keynes, United Kingdom TSYS Managed Services EMEA Full time

    We have an amazing opportunity for vibrant, hardworking individuals to join our team in Caldecotte, Milton Keynes, providing excellent customer service to an array of customers of well-known banks and building societies. We pride ourselves on being an efficient, knowledgeable, and friendly team of individuals from a range of backgrounds with a wealth of...

  • Customer Success Specialist with English

    1 week ago

    Milton Keynes, Buckinghamshire, United Kingdom MSD Full time

    This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. Do you have a passion for agriculture, technology, and helping customers succeed? At our company, you will be a vital part of our mission to provide world-class devices for animal identification and traceability. Our pioneering monitoring...

  • Specialist Services Administrator

    4 weeks ago

    Milton Keynes, Buckinghamshire, United Kingdom IDEAL PERSONNEL Full time

    Full time , Temporary Milton Keynes £24,000 to £25,000 per annum Ref No: IPRS6952 Our client has a vacancy for a Customer Service Specialist to be part of the Customer Service teamresponsible for the operational customer support of the assigned territory and export. This role is offered as a temporary, full-time role, expected to last 3 – 4 months. The...

  • Customer Experience Specialist

    5 days ago

    Milton Keynes, Buckinghamshire, United Kingdom Xero Full time

    How you'll make an impact Xero's Customer Experience Team works together to provide 24/7 support to Xero users. We are Xero brand ambassadors and aim to delight our customers and make it easy for them to see how Xero adds value to their business. The Customer Experience Specialist plays a key role at Xero and within Xero's Customer Experience team. You will...

  • Customer Service Advisor

    3 weeks ago

    Milton Keynes, Buckinghamshire, United Kingdom Response Personnel Ltd Full time

    Customer Service Advisor 12-month Temporary contract £12.00 per hour Hours: Monday to Friday: 08.30 - 17.00 Full time onsite. We are recruiting a Customer Service Advisor to work for our prestigious, innovative client based in Milton Keynes. If you are looking for an opportunity to work for a global brand and provide excellent customer service, we would...

  • Customer Resolutions Specialist

    2 days ago

    Milton Keynes, Buckinghamshire, United Kingdom Daimler AG Full time

    Tätigkeitsbereich: Verwaltung/Sekretariat Fachabteilung: Customer Services & Digital Transformation UK Gesellschaft: Mercedes-Benz Financial Services UK Limited Veröffentlichungsdatum: 16.05.2024 Stellennummer: MER00036MR Arbeitszeit: Vollzeit Join us Aufgaben Customer Resolutions Specialist Closing Date: 30 May 2024...

  • Customer Care Specialist

    4 weeks ago

    Milton Keynes, United Kingdom 1st Choice Rec Full time

    Our client is expanding their Customer Care team and is currently recruiting for several exciting Customer Care Specialist roles based in the Milton Keynes office, working within a fun and energetic team. Within the role you will be part of a business-critical team, delivering high quality customer service to the UK customers. Position: Customer Care...

  • Customer Experience Specialist

    5 days ago

    Milton Keynes, Buckinghamshire, United Kingdom Xero Full time

    How you'll make an impact Xero's Customer Experience Team works together to provide 24/7 support to Xero users. We are Xero brand ambassadors and aim to delight our customers and make it easy for them to see how Xero adds value to their business. The Customer Experience Specialist plays a key role at Xero and within Xero's Customer Experience...

  • Advisor services

    4 weeks ago

    Milton Keynes, Buckinghamshire, United Kingdom Response Personnel Ltd Full time

    Customer Service Advisor 12-month Temporary contract £00 per hour Hours: Monday to Friday: 08.Full time onsite. We are recruiting a Customer Service Advisor to work for our prestigious, innovative client based in Milton Keynes. If you are looking for an opportunity to work for a global brand and provide excellent customer service, we would welcome the...

  • Customer Experience Specialist

    7 days ago

    Milton Keynes, Milton Keynes, United Kingdom Xero Full time

    Customer Experience Specialist - AccountingMilton Keynes, UKCustomer - Customer Experience /Permanent /On-siteApply for this jobHow you'll make an impactXero's Customer Experience Team works together to provide 24/7 support to Xero users. We are Xero brand ambassadors and aim to delight our customers and make it easy for them to see how Xero adds value to...

  • Customer Service Advisor

    4 weeks ago

    Milton Keynes, Buckinghamshire, United Kingdom Response Personnel Ltd Full time

    Customer Service Advisor 12-month Temporary contract £12.00 per hour Hours: Monday to Friday: 08.30 - 17.00 Full time onsite. We are recruiting a Customer Service Advisor to work for our prestigious, innovative client based in Milton Keynes. If you are looking for an opportunity to work for a global brand and provide excellent customer service, we...

  • HR Customer Service Advisor

    37 minutes ago

    Milton Keynes, United Kingdom DHL Supply Chain Full time

    BE AN ESSENTIAL PART OF EVERYDAY LIFE Position: HR Customer Service Advisor - HR Projects & Specialist Team Location: Milton Keynes Contract Type: Secondment (18 Months) Closing Date: 17th February 2023 Are you a motivated, organized individual seeking a challenging and rewarding opportunity in a fast-paced environment? Would you enjoy being part of a...

  • Customer Experience Specialist

    6 days ago

    Milton Keynes, United Kingdom Xero Full time

    How you’ll make an impactXero’s Customer Experience Team works together to provide 24/7 support to Xero users. We are Xero brand ambassadors and aim to delight our customers and make it easy for them to see how Xero adds value to their business. The Customer Experience Specialist plays a key role at Xero and within Xero’s Customer Experience team. You...

  • Customer Experience Specialist

    6 days ago

    Milton Keynes, Milton Keynes, United Kingdom Xero Full time

    How you'll make an impactXero's Customer Experience Team works together to provide 24/7 support to Xero users. We are Xero brand ambassadors and aim to delight our customers and make it easy for them to see how Xero adds value to their business. The Customer Experience Specialist plays a key role at Xero and within Xero's Customer Experience team. You will...