Customer Success Specialist with English

1 month ago


Milton Keynes Buckinghamshire, United Kingdom MSD Full time

This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community.
Do you have a passion for agriculture, technology, and helping customers succeed? At our company, you will be a vital part of our mission to provide world-class devices for animal identification and traceability. Our pioneering monitoring solutions deliver smart data products and services for the management and wellbeing of livestock, fish and pets.
As our Customer Success Specialist , you will ensure that our valued customers get the most out of our products. From guiding them through the initial onboarding process to providing ongoing support and training, you'll be their go-to person for all things product-related.
In this field-based role, you will meet our customers directly, guaranteeing they are fully equipped to utilize our products to meet their operational needs. Turn into a Product Expert: You will develop a deep understanding of our livestock dairy technology solutions to assist customers more effectively.
Master Customer Onboarding & Training: You will help customers through the initial onboarding process, ensuring they make the most out of our products.
Become a Farm Routine Advisor: You will evaluate farm routines and recommend changes for optimization, leading to full implementation of our technology.
Be a Commercial Promoter: You will identify opportunities for upselling, cross-selling, and upgrades to our existing customers.
Several years of customer-facing role experience, preferably in customer success, customer training, or account management
A deep understanding and passion for the agriculture and dairy livestock industry
Excellent interpersonal and communication skills, and proficiency in English.
You must be available to travel to customer sites 50% or more of the time.

We believe in the strength of diversity and encourage individuals from all backgrounds to apply.
So, is helping customers thrive something you're passionate about? If so, apply today and make your mark at our company as our next Customer Success Specialist
#Please, no phone calls or emails.
Regular Relocation:
VISA Sponsorship:
Travel Requirements:
Flexible Work Arrangements:
Not Applicable Shift:
Valid Driving License:



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