Helpdesk Operative

3 weeks ago


Solihull West Midlands, United Kingdom PRS Full time

Permanent role for a Helpdesk Operator to join our facilities management client in Solihull. This position is working 40 hours per week, Monday - Friday, with the requirement to work 1 weekend out of 3 and have 2 days off in the week.
We are looking for an organised individual with a good telephone manner and administration skills. Main duties will be to manage phone call and email requests, support employees and log information onto the database. As the first line of contact to the clientfor any issues, you will respond to telephonecalls and emails regarding building maintenance issues on the site. Our client is looking for someone with knowledge of Microsoft office that has both a confidentand a friendly telephone manner.
This role will require someone with a driving licence and access to a car due to the site location not being very accessibleon public transport.
On offer is a permanent positionpaying a basic salary of £25,000 per annum. Main hours are 8am-5pm Monday to Friday, with the requirement to work 1 weekend every 3 and have 2 days off in the week.



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