2x HelpDesk Analyst
3 weeks ago
3 days ago Be among the first 25 applicants
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Base pay range2x Help Desk Analyst (Italian Speaking)| 3 months (Inside IR35)| Hybrid (Livingston)|
Harvey Nash's client is recruiting for 2x Help Desk Analyst (Italian Speaking) on a 3 month contract initially. Main Responsibilities- Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower complexity
- May install software or perform hardware testing remotely
- Enter commands and observe system functioning to verify correct operations and detect errors
- Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities
- Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support
- Associate's degree in computer related field or equivalent training required
- Verbal and written communication skills, problem solving skills, customer service and interpersonal skills
- Basic ability to work independently and manage one's time
- Knowledge of computer software, such as configuration management software, desktop communications software, operating system software and Internet directory services software
- Seniority level Not Applicable
- Employment type Contract
- Job function Information Technology
- Industries IT Services and IT Consulting
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Get notified about new Help Desk Analyst jobs in Livingston, Scotland, United Kingdom .
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HelpDesk Analyst
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