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Prisoner Custody Officer Nightshift

2 months ago


Rugby Warwickshire, United Kingdom Serco Plc Full time €27,300

We are fully committed to progressing you through your PCO Portfolio or PCO Apprenticeship which would increase your salary to £32,288 as soon as either of these is successfully completed which can realistically be achieved within 12 to 18 months of joining us. Opportunity to earn approximately £37,800 including overtime (Whilst we cannot guarantee overtime will always be available, this is based on an average of 4 hrs per week)

Clear career development pathways for you to transition quickly into operational management positions with salaries ranging from £36,000 to £42,000.

Free parking on site.

Free food whilst on shift

Pension scheme.

Health & Wellbeing Benefits.

Reward & Recognition scheme.

Serco discounts which include cinema, online shopping discounts, leisure centre memberships and you can apply for a Blue Light discount card.



Discover lots of information about the Prison Officer role & try our Virtual Careers Assistant -



We’re focused on transferrable skills and behaviours such as communication, teamwork, resilience, and patience to help people - the rest you’ll learn during your 10-week training course and through our experienced colleagues.



Operational matters such as prisoner headcounts, prison cell searching, security, and administrative processes.

Managing prisoners who are at risk of self-harm.



We operate 24/7, all year round meaning you’ll cover shifts on days, evenings, weekends, nights, and bank holidays. We value the importance of work-life balance, we operate on a rota basis that allows you the flexibility to enjoy meaningful time off to do the things you enjoy & love.



You’ll be invited you to complete an online assessment. If you pass the initial online assessment, we will invite you to attend a virtual competency-based interview. Once you passed this assessment, we will invite you to the Prison for a visit and to complete a basic Maths and English assessment.



Once you’ve passed assessment, we’ll invite you to attend a 10-week Initial Training Course (ITC) at the Prison, which requires 100% attendance. This consists of 8 weeks classroom-based training and 2 weeks shadowing to give you a real taste of life on the job. The ITC provides high quality training, you’ll complete a Diploma in Custodial Care, First Aid and undergo Control and Restraint training.



Our prisons hold a huge amount of variety and opportunity, with Officers being able to progress into Ops Management or specialist services such as Psychology, Education, Health, or the Animal unit.

Due to the investment in safeguarding and rehabilitation, our prisons are calmer and may be very different to what you might imagine, but you’ll receive all the training and advice you need from friendly and supportive colleagues.



This role is exempt from the Rehabilitation of Offenders Act 1974, and all offers of employment are subject to security clearance checks, and satisfactory employment references. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. For help with your application please contact (phone number removed).


At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on (phone number removed) to discuss