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Customer Operations Administrator

1 month ago

Solihull West Midlands, United Kingdom Correla Full time

The role of the Customer Operations Administratoris to provide administrative support for operational processes, reporting, customer queries and issues and a high standard of administrative support to customers ensuring they have the information and support they need, when they need it as well as to develop myself to ensure process knowledge, skills and tools enable me to perform process activity.

This role is an initial6-month FTC* . *

Salary c£25,000 (depending on experience) plus bonus and generous benefits including uncapped holidays and informal flexible agile working.

See the Impact Profile to find out about what you will be doing, how you’ll do it and how you will add value to our customers: Impact Profile

At Correla, we are committed to working towards being a more diverse and inclusive workplace where our people can truly be themselves. We recognise the benefits of having talented people from a range of backgrounds and cultures who bring different perspectives, life experiences and diversity of thinking.

Our aim is to attract and retain the very best diverse talent to help create an exciting, innovative, and successful business that enables us to deliver an exceptional experience for our customers. We would therefore like to encourage applications from people with varied skillsets and experience and from different backgrounds and sectors to help shape our future.

Correla is an Equal Opportunities Employer. We believe in equality of opportunity regardless of race or racial group, ancestry, place of origin, ethnicity, sex, sexual orientation, gender identity, gender expression, gender re-assignment, age, record of offences, marital/civil partnership status, family status, pregnancy, maternity and paternity, religion/belief or disability. We promise that your opportunity for employment with us depends solely on your qualifications and relevant experience.

*Research shows us that men tend to apply for roles even if they only match about 60% of the criteria. Whereas women tend not to apply for roles if they can’t tick every box. Correla is committed to embracing diversity and removing any obstacles. So, even if you can’t tick every box, if you can demonstrate some of the criteria and believe you have what it takes,

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