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Customer Service Operative

3 months ago

Solihull Midlands, West Midlands, United Kingdom HAYS Full time
Customer Service Operative

Your new company

You will be working for a well-known telecommunications company with an office within Solihull. This company is a household name and is known for their progressive careers as well as new opportunities.
Your new role

Within your new role, you will be dispatching jobs to field engineers as well as supporting operational tasks. You will be supporting and completing administrative tasks whilst following guidelines. You will be communicating with customers, both external and internal, ensuring that a quality service is maintained. As this is a hybrid role, you will be on site two days a week, after your training is completed. You will need to be results driven and have experience of meeting KPIs, as well as being highly motivated.
What you'll need to succeed

To succeed in this role, you’ll need to be able to work well within a team. Collaborate with other teams, prioritise health and safety requirements, and align with business values. Strong communication skills, attention to detail, and analytical problem-solving abilities are essential. To succeed you will need to be able to adapt to new systems as well as be proficient within Microsoft Office. Having a proactive attitude and an eye for detail will allow you to hit the ground running.
What you'll get in return

A long-term temporary role that offers you a hybrid working pattern, with an hourly rate of £13.33 including holiday pay is offered. This role will start at the end of June and will last for six months. You will gain exposure to an area of expertise and receive excellent training.
What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4567666