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Consultant Customer Experience

1 month ago

Colchester Essex, United Kingdom Enigen UK Full time

UK – Colchester (Hybrid working) or Remote (UK)
Job Title: CX Consultant (Fusion Sales / Oracle CX Sales)
Hours: Full time (40-hours per week)
Colchester (Hybrid) or Remote (UK)
Enigen is a leading consultancy in the Oracle technology space, helping our clients digitally transform across a wide range of sectors and sizes of organisation. With over 15 years in the CRM and Customer Experience area, Enigen has since evolved into Oracle Supply Chain Management and Finance delivery.
We are looking for a CX Consultant to join our Commercial Performance Applications team, comprising of Oracle CX Fusion Sales, CPQ, and Subscription Management modules. You will be the domain lead for Fusion Sales functionality on projects as part of stand-alone and wider multi-pillar transformations.
You will be an energetic and outgoing person, passionate about Oracle technology and Sales processes, and keen to develop your career in consulting with a ‘can do’ attitude. In return, you will join an organisation with a strong, inclusive culture and work on the most interesting projects and programmes in the UK and European market within this area.
Be an expert in the Oracle Fusion Sales while developing strong knowledge of CPQ and Subscription Management.
Scope, estimate, and plan projects with Managing Consultants and Project Managers.
Lead the end-to-end project lifecycle with the Fusion Sales module including analysis & design, build, test, deployment, and hypercare, combining your business knowledge, functional and technical ability.
Be a thought leader on the technology supporting Enigen’s Marketing team with insights, blogs, and podcasts.
Support and mentor more junior members of the team and aid their development.
Specialise and certify on the Oracle applications – Fusion Sales, CPQ, and Subscription Management, and become an industry expert.
Some travel should be expected as part of this role.
Understanding of the Oracle suite preferred.
~3 or more Fusion Sales implementations.
~ Oracle Redwood UI.
~ Integrations (both inbound/outbound) with OIC or other middleware.
~ Fusion Sales Territories, Quotas, and Forecasting.
~ Incentive Compensation Management and/or Partner Relationship Management Fusion Service.


Benefits: Private Health, Group Pension Plan, Life Assurance, Employee Assistance Programme, Birthday leave, Headspace Subscription.
Enigen UK is an equal opportunity employer and is committed to a policy of treating all its employees and job applicants equally. We will avoid unlawful discrimination in all aspects of employment, including recruitment and selection, promotion, transfer, opportunities for training, pay and benefits, and all other terms of employment.
Enigen UK strives for an inclusive workplace where all forms of diversity are valued, including gender, race, religion, ethnicity, sexual orientation, gender identity, gender expression, age, disability, or background.
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