Performance Engineer

3 weeks ago


Bolton Greater Manchester, United Kingdom K3 Capital Group Plc Full time

The role: We are seeking an experienced End User & M365 Computing Support Engineer to provide 2nd Line IT support to our end-users. The ideal candidate will proactively resolve issues and complete requests, ensuring a seamless experience for clients. With a focus on delivering exceptional customer service, you will uphold our company Service Level Agreements and contribute to the success of our Service Desk Team.
Key responsibilities:
~2nd Line IT Support:

Provide desk side and remote 2nd line support to end-users, resolving technical issues efficiently.
Ensure a seamless and positive experience for clients.
~ Proactive Issue Resolution:

Identify and resolve issues proactively to minimize downtime.
Maintain high standards of customer service.
~ Microsoft Modern Workplace & Cloud Technologies:

Utilize Intune, Autopilot, M365 and Azure to manage and support end-user environments.
Implement and maintain Microsoft Modern Workplace solutions.
~ Technical Expertise:

Demonstrate excellent knowledge of Microsoft Operating Systems and networking principles.
Proficiency in PC support, email technologies, VoIP telephony, backup solutions, firewalls, switching and routers.
~ Customer Service Skills:

Exhibit excellent technical and customer service skills.
Communicate effectively with end-users and team members.
Manage time efficiently and build strong relationships with users.
~ Documentation:

Produce high-quality documentation for IT processes and procedures.
Maintain accurate records of support activities.
~ Coaching and Mentoring:

Provide guidance and coaching to junior team members.
Share knowledge and best practices to enhance team performance.
Certifications desired:
Microsoft 365 administrator certification or other relevant Microsoft certifications are desired.
ITIL Foundation certification (preferred)
Experience required:
Proven experience with at least 3 years in a similar role providing 2nd line IT support.
Strong knowledge of Microsoft Modern Workplace & Cloud technologies.
Excellent communication and customer service skills.
Ability to produce high-quality documentation.
Experience in coaching and mentoring junior team members.
Benefits:
Competitive salary
Life Assurance
Health cash plan which includes Wellness & EAP
Group Pension
Referral incentive
Professional development & study support
Exclusive staff discounts
Please note this role is working on a Hybrid basis 3 days per week in our Bolton office.
JBRP1_UKTJ



  • Bolton, Bolton, United Kingdom The Engineer Full time

    Opportunity OverviewWe are seeking an experienced Principal Hardware Design Engineer to join our Test Equipment Design Team. As a key member of the team, you will be responsible for defining test approaches, leading projects, and contributing to the design, integration, and validation of test system hardware solutions.The ideal candidate will have a strong...


  • Bolton, Bolton, United Kingdom The Engineer Full time

    As a Principal Manufacturing Engineer at MBDA UK Ltd, you will be responsible for leading the Manufacturing Engineering team in driving excellence and innovation in our manufacturing processes. Your duties will include working with the Manufacturing Engineering Manager on multiple projects and manufacturing tasks, managing the industrial validation process,...


  • Bolton, Bolton, United Kingdom The Engineer Full time

    Job Title: Electromagnetic Warfare Systems EngineerSalary: Up to £55k, depending on experienceLocation: Flexible working arrangements availableDynamic (hybrid) working pattern:Security Clearance: MBDA UK Limited requires all employees to achieve the required medical and national security clearance for their role.The EW Group supports activities on relevant...


  • Bolton, Bolton, United Kingdom The Engineer Full time

    MBDA UK Ltd is seeking a skilled Electrical Engineering Test Specialist to join our Manufacturing team. This role presents an excellent opportunity to contribute to the testing of our products, ensuring the highest standards of quality and reliability.Key Responsibilities:Providing technical support to the manufacturing test capability, ensuring programme...


  • Bolton, Bolton, United Kingdom The Engineer Full time

    Customs Compliance OpportunityTake this chance to advance your career in the Customs field and develop professionally. Our company, The Engineer, is seeking a skilled Customs Compliance Specialist to join our team.Key Responsibilities:Proven track record in customs compliance, customs auditing, or a similar role within a corporate environment.Comprehensive...

  • Performance Engineer

    3 weeks ago


    Oldham, Greater Manchester, United Kingdom GTS International Ltd Full time €45,000

    Job Title: Performance Engineer - Rolling Stock Location: North West, UK Salary: Up to £45,000 + Excellent Benefits Company Overview: Join a leading company in the rail industry dedicated to innovation and safety in rolling stock. We pride ourselves on delivering high-performance solutions that enhance efficiency and reliability. Job Description: We...


  • Bolton, Bolton, United Kingdom The Engineer Full time

    We are seeking an experienced and skilled Software Solutions Manager to join our team at The Engineer.Location: Our offices are based in the UK, with flexibility to work from home.Job Type: Full-timeAbout the RoleThe ideal candidate will have a strong background in application management, IT project management, or a related field. They should possess...


  • Bolton, Bolton, United Kingdom ENGINEERINGUK Full time

    Job SummaryAs a Senior Reliability Maintenance Engineering Technician with ENGINEERINGUK, you will play a crucial role in maintaining our equipment performance at its best. You will work closely with the RME team to troubleshoot and repair equipment across our global network of fulfilment centres.The estimated salary for this position is £60,000 - £80,000...

  • Performance Engineer

    2 months ago


    Manchester, United Kingdom GTS International Ltd Full time

    Job Title: Performance Engineer - Rolling StockLocation: North West, UKSalary: Up to £45,000 + Excellent Benefits Company Overview:Join a leading company in the rail industry dedicated to innovation and safety in rolling stock. We pride ourselves on delivering high-performance solutions that enhance efficiency and reliability. Job Description:We are...


  • Bolton, Bolton, United Kingdom The Engineer Full time

    An exciting opportunity has arisen for a skilled Linux professional to join our team as a Linux Infrastructure Specialist. As a key member of our Information Management function, you will play a critical role in ensuring the stability, security, and efficiency of our Linux-based systems.Key Responsibilities:Manage and troubleshoot Linux systems, primarily...


  • Bolton, Bolton, United Kingdom The Engineer Full time

    Key ResponsibilitiesProvide proactive, accurate and comprehensive support to the Senior Management teams within the Manufacturing Resource & Capability departments.Create and maintain MS Excel spreadsheets, PowerPoint presentations, MS Word documents accurately.Be practical and influential within the teams they support.Have great communication skills and...


  • Bolton, Bolton, United Kingdom Asda Full time

    We are seeking a skilled Senior Software Engineer to join our team. Key responsibilities include designing and implementing high-performance applications using cutting-edge technologies.Key Responsibilities:Design and implement high-performance applicationsCollaborate with cross-functional teams to drive project successStay up-to-date with industry trends...


  • Manchester, United Kingdom The Chemical Engineer Full time

    As a key member of our team at The Chemical Engineer, you will play a pivotal role in optimizing hydrocarbon plant operations and improving the bottom line. Our client, a dynamic Asset Performance Management consultancy firm, specializes in software tools and tailored consulting service solutions. You will be involved in coordinating and executing projects...


  • Manchester, United Kingdom Turner & Townsend Group Full time

    Job Title: Performance Planning EngineerAs a Performance Planning Engineer with Turner & Townsend Group, you will play a crucial role in delivering high-quality projects and helping our clients achieve their goals. This position requires strong project controls coordination skills, particularly in the life sciences and data centre sectors.Key...

  • Shift Engineer

    4 days ago


    Bolton, Greater Manchester, United Kingdom Perpetual Engineering Full time

    Multi-Skilled Maintenance Engineer: Our client specialises in security printing and anti-counterfeiting solutions, specifically targeting the protection of supply chains, currencies, and government-issued documents. We have an exciting opportunity for a Maintenance Engineer to join a dynamic team and ensure that all plant and equipment are maintained...


  • Bolton, Bolton, United Kingdom K3 Capital Group Plc Full time

    About the Role:As a Senior Software Engineer, you will be responsible for designing and implementing high-performance architecture for our software applications. You will work closely with the development team to identify areas for improvement and implement efficient coding practices to meet business needs.Responsibilities:Design and implement...


  • Greater Manchester, United Kingdom Adria Solutions Ltd Full time

    Succeed as a PostgreSQL and Redis Database Specialist with Adria Solutions Ltd!About the Job:As a key member of our in-house IT team, you'll play a pivotal role in shaping and maintaining our data infrastructure, supporting critical systems, and ensuring operational excellence in Manchester.Key Responsibilities:Database Development: Design, develop, and...


  • Bolton, Greater Manchester, United Kingdom Warburtons Ltd Full time

    At Warburtons, family is at the heart of our business. Over time rates, days off in lieu and or up to 3x pay rate for working bank holidays (Pay review pending) Shift Pattern : 2 days, 2 nights 4 off (12 hour shifts) Are you already a talented Multi Skilled Engineer , Shift Engineer or a Maintenance Engineer with a knack for maintaining both...


  • Manchester, United Kingdom Cognizant Full time

    This is an excellent opportunity for Office 365 Messaging Engineer professionals to be part of leading-edge technology projects. Cognizant’s Cloud, Infrastructure & Security Services Practice provides end-to-end solutions covering architecture, design, implementation, management, and on-going support across the entire enterprise technology infrastructure....


  • Manchester, United Kingdom Cognizant Full time

    This is an excellent opportunity for Office 365 Messaging Engineer professionals to be part of leading-edge technology projects. Cognizant’s Cloud, Infrastructure & Security Services Practice provides end-to-end solutions covering architecture, design, implementation, management, and on-going support across the entire enterprise technology infrastructure....