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Sr. Vice President, Operations

4 months ago


Leeds, United Kingdom ArchWell Health Full time

Job Summary: As we embark on a significant expansion phase, ArchWell Health is looking for a Senior Vice President of Operations to lead our operations in the eastern United States. This role is crucial for someone who thrives in a fast-paced, dynamic environment and is passionate about transforming healthcare delivery through leadership and innovation. The SVP will have a direct influence on the operational success and strategic direction of ArchWell Health in the eastern United States. Your leadership will ensure the continued growth and performance of our clinics, directly contributing to the overall mission of providing exceptional care to our patients. This is an unparalleled opportunity to shape the future of healthcare delivery in a role that promises challenge, growth, and reward.

Duties/Responsibilities:

  • Strategically manage and lead operations across approximately 30 locations, with the potential to oversee an expanded region as ArchWell Health grows.
  • Drive growth and operational efficiency in existing clinics, ensuring profitability and high-quality patient care.
  • Lead aggressive expansion efforts, including the launch of new clinics and the integration of innovative healthcare models.
  • Implement and standardize processes across all locations to achieve operational excellence and consistency in service delivery.
  • Engage in strategic planning with the executive leadership team, aligning operational strategies with the broader goals of the company.
  • Foster a culture of high performance and continuous improvement among a diverse team of healthcare professionals.
  • Collaborate with physicians and clinical staff to ensure a seamless, patient-centered care model.
  • Adapt operational strategies in response to regulatory changes, ensuring compliance and operational agility.
  • Spearhead change management initiatives, driving the adoption of best practices and innovative solutions in healthcare delivery.

Required Skills/Abilities:

  • A visionary leader with significant experience in healthcare operations, preferably in a multi-site, growth-oriented organization.
  • Demonstrated success in P&L management, with a strategic approach to driving profitability and operational efficiency.
  • Deep understanding of Medicare Advantage programs and the integration of technology in healthcare operations.
  • Exceptional leadership and communication skills, with the ability to inspire, motivate, and drive high performance across diverse teams.
  • A strategic thinker who is also hands-on, capable of navigating complex challenges and seizing opportunities for growth.
  • Experience working in a dynamic environment, comfortable with ambiguity and rapid change.
  • Candidate is required to reside (or relocate) to the designated region, with strong preference for an ArchWell Health market within that region.

Education and Experience:

  • Undergraduate degree in Business, Healthcare or Public Administration, Finance, Economics or a related field; Master’s or MBA preferred.
  • Minimum of 10 years in a supervisory role in a medical setting, with at least 5 years of multi-site experience
  • Minimum of 5 years of multi-million-dollar P&L management accountability; prior Medicare Advantage risk pool P&L responsibility preferred.
  • Minimum of 5 years of direct operational experience in Medicare Advantage, value-based models, managed care, or ACOs
  • Minimum of 7 years of multisite operations leadership
  • Minimum of 5 years of medical group operations
  • Embodies and serves as a role model of ArchWell Health’s Values:
    • Be compassionate.
    • Strive for excellence.
    • Earn trust.
    • Show respect.
    • Stay resilient.
    • Always do the right thing.

About ArchWell Health:

At ArchWell Health, we’re creating a community of caring designed to help our members stay healthy and engaged. By focusing on a strong provider-patient relationship, routine wellness, and staying active, our members enjoy a higher level of care and better quality of life after the age of 60. Everything we do is for seniors. We believe seniors should be heard, listened to, and given ample time by their physicians to live well later in life.

Our value-based care model is designed to prevent illnesses while keeping members healthy and happy in every aspect of their life. We deliver best-in-class primary care at comfortable, accessible neighborhood centers where older adults can feel at home and become part of a vibrant, wellness-focused community. We’re passionate about caring for older adults and united by the belief that caring has the power to change everything for our members.

ArchWell Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.

Last Updated: 05/20/2024

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