Quality Administrator

2 weeks ago


Canterbury Kent, United Kingdom Office Angels Full time

Are you passionate about providing Care advice and scheduling clinics? Do you have exceptional administrative and communication skills? This position is working for a reputable professional medical organisation, in the centre of the beautiful city of Canterbury, close to local shops and food outlets to enjoy or a walk by the canal and Cathedral on your lunch break.
Job Title: Care/Clinic Administrator
Hours: Monday - Friday, 9am - 5:30pm
Hybrid: 1 day working from home, once you pass your probationary period
Enhanced annual leave of 32 days a year (inclusive of bank holidays).
Flexible annual leave scheme providing the ability to buy or sell back an additional 4 days.
Well-being days.
Pension scheme (with the option of enhancing via salary sacrifice).
Cycle to work scheme.
Free breakfast, including 'Pastry Mondays'.
Funded social events.
Staff well-being bursary scheme.Your duties as a Care/Clinic Administrator would be to:
Answer external telephone/email enquiries from potential clients, their families/relatives, and external organisations such as schools, care agencies, local authorities etc.
Raise invoices and send these to clients using financing software.
Carry out 'technical calls' for online assessments ahead of the scheduled appointment and ensure all correct links have been sent to relevant parties.
Carry out audits against key performance indicators (KPIs) in collaboration with contract coordinators.
Carry out audits in relation to enquiry and referral data.
Input data into spreadsheets when required.
Take payments via card machine and logging payments onto financing software (Xero).Experience of working within a customer focused administration role
Previous experience working within a Doctors surgery/clinic/Medical/Hospital/GP/111 or similar environment is preferred
Committed to providing the best quality service and achieving the highest standards of client care.
If you successfully refer a friend for the above role, you will receive a £100* voucher of your choice If you do please call us on (phone number removed) ASAP or within 24 hours to discuss the position in further detail with Bonnie (Candidate Manager) or Nicola (Permanent Consultant).
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website #J-18808-Ljbffr


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