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Medical Receptionist

2 months ago

London, United Kingdom The Children's Place | London's Paediatric Multidisciplinary Team Full time

Who are we?

The Children’s Place is a growing private paediatric clinic which is changing the way professionals are collaborating and working together in the private sector of London, United Kingdom to help support the development of children between birth to 18 years old. We are an interdisciplinary team of occupational therapists, speech and language therapists and behavioural analysts and are an interdisciplinary team that has behaviour analysis as an integral part of our therapy approach. We are well known for being able to best support children with a diagnosis of autism spectrum disorders, however this area is not our only focus.

Our families know us for our thorough professionalism and a great all-round experience.

‘Today you are you, that is truer than true. There is no one alive who is Youer than you.’

Dr. Seuss

What is at the heart of The Children’s Place (TCP)?

We want to be impacting children’s lives in such a significant way that everyone wants to know what we are doing, why we are doing it and how they can do it.

How are we doing this?

By thinking different, doing things that are tailor made, focusing on the smallest details, believing in smiles and keeping family at the core.

What is our team all about?

We are passionate about impact, we take initiative and responsibility, we exuberate positivity and we never quench our thirst for learning and adventure.

Sounds like you would fit in?

The Children’s Place is seeking an outgoing and enthusiastic Medical Receptionist/Team Assistant to join the team; someone who loves working with children and is passionate about the little ones’ development.

As the Ambassador of First Impressions, you will assist in the smooth daily operations of the clinic and dynamic office environment. Responsibilities will include the following but are not limited to:

What is involved?

Daily Aspects:

Completing office administration tasks:

  • Assisting with general administrative support (e.g. filing, scanning, printing etc.)
  • Performing basic financial record keeping
  • Sorting mail and delivering to appropriate team members
  • Scheduling management of the team and therapy rooms – being able to problem solve scheduling difficulties that arise
  • Taking minutes at team meetings
  • Managing calls, taking new referrals and taking care of any action points that arise
  • Responsible for overall organisation of clinic including office, therapy rooms, storage room etc.
  • Responsible for overall organisation of online data systems

Managing general clinic:

  • Ensuring clinic is presentable, clean, organised and tidy
  • Answer the door and greeting families and providing them with refreshments
  • Running errands, ordering supplies

Acting as the personal assistant to the founder, clinic manager as well as acting as a team assistant:

  • Ensuring smooth communication between founder, clinic manager, team and families
  • Note taking
  • Data entry
  • Assisting Clinic manager in daily duties
  • Supporting the team to put away toys, tidy rooms or any other support needed

You are an individual who:

  • Promotes cooperation and commitment with the team towards the attainment of common goals and promotes positive teamwork with staff members.
  • Takes personal responsibility and pride for the quality and timeliness of work and achieves results.
  • Ensures and maintains patient satisfaction with the services offered by the clinic, including creating a welcoming and patient focused environment.
  • Maximises time available in organising work to accomplish tasks in a timely manner.
  • Clearly conveys information to a variety of audiences including staff, doctors, and families to ensure the message is delivered and understood, creating a positive impression with patients.
  • Ability to adapt to changes and to respond effectively to changing circumstances.
  • Identifies the issues, evaluates possible solutions, and determines the best option to apply to the situation.
  • Maximises time in order to accomplish as many tasks as possible in a timely manner keeping in mind prioritising tasks as needed.
  • Is attentive to details
  • Remain calm under pressure
  • Able to multi-task effectively, take initiative and be proactive
  • Handle sensitive and confidential information with discretion
  • Must display a high level of professionalism at all times
  • Independent, with the ability to self-motivate and show initiative
  • Strong skills with using Microsoft office, and Google Suite

We can't wait to connect with you