Customer Success Manager EMEA

4 weeks ago

Bracknell Berkshire, United Kingdom Basistechnologies Full time

Customer Success Manager - German Speaking
Basis Technologies is trusted by the world’s best-performing organisations to unlock their full potential with SAP. Our industry-leading tools help businesses drive transformation with confidence, achieving the freedom to outpace competitors while safeguarding critical systems that maintain business continuity.
We help the likes of P&G, Honda and Booking.Actionable insights help them understand the consequences of SAP change before execution, while automation enables continuous innovation by accelerating complex business processes in a controlled environment. This delivers all the benefits of changing at pace with none of the risk.
As a profitable organisation with proven solutions, an enviable retention rate and a $25m 3 rd party growth investment, we are at an exciting point as we scale from 130+ global employees. We have the foundations in place to grow with purpose, whilst retaining the individual ownership and tangible impact you would expect working in a scale up organisation.
At Basis Technologies, we are a global Team who collaborate across all levels, locations and departments, whilst individually having the knowledge and expertise , autonomy and accountability to drive successful outcomes. As a Customer Success Manager, you'll have the chance to collaborate with thrilling clients in the forefront of SAP technology. By forging strong connections, understanding their unique needs, and tailoring our offerings, you'll serve as a trusted advisor, guiding our customers towards success.
If you were to join Basis Technologies in our Customer Success Manager position, you can expect to:
Dive deep into our customers' organizations, uncovering their goals and drivers, and align our cutting-edge products and services to meet their every need.
Accelerate product renewals and seize the opportunity to unlock hidden potential by identifying avenues for cross-selling and upselling our range of innovative packaged services.
Unleash co-marketing brilliance : Discover and harness co-marketing opportunities which showcase our success stories through compelling case studies, leaving audiences inspired and eager to embark on their own journey with us.
To help you establish whether this role is for you, these are the key foundational characteristics you will need to be set up for success:
Proven experience within Customer Success, managing Enterprise level accounts
As this role will be managing clients based in Germany, professional working language skills in both English and German are required
You excel at stakeholder management and can effectively navigate cross-functional teams to resolve issues and drive customer success.
Strong presentation and pre-sales skills, enabling you to effectively showcase the value of our products and services.
Previous experience within the SAP ecosystem is highly desirable, providing you with a solid understanding of customer needs in this industry.
Organisational learning allows organisational team members to continue to advance their professional growth and development individually and as a team. That’s why each employee has access to £1,000 Learning and Development Support per year. In an effort to support the mental health of our employees, we have certified Mental Health First Aiders who support our employees across the globe in developing skills to support positive wellbeing. We run a yearly initiative which gives employees from each location the opportunity to partake in a 2 day training course to become certified by Mental Health First Aid International.
Competitive salary package and bonus
~ Company pension
~25 days holiday per year, plus Bank Holidays
~ Remote Hybrid working – 1 day a week in office
~ Basis Technologies is proud to be an Equal Opportunities Employer and we encourage applications from all people regardless of race, religion, gender, age, disability status or sexual orientation.
Customer Success Manager - German Speaking

  • Customer Success Manager

    4 weeks ago

    Bracknell, Berkshire, United Kingdom JAM IT Consultancy Ltd Full time

    As a Customer Success Manager, you will be responsible for: Customer relationship management Act as an ambassador for thecustomer experience across all customer-facing departments. Identify and propose customer success criteria and CX and UX opportunities within the bid process. Work with key customers to understand their industry, value drivers and...

  • Service Sales EMEA Territory Manager

    2 months ago

    Bracknell, Berkshire, United Kingdom Quantum Full time

    With over 40 years of innovation, Quantum's end-to-end platform is uniquely equipped to orchestrate, protect, and enrich data across its lifecycle, providing enhanced intelligence and actionable insights. Leading organizations in cloud services, entertainment, government, research, education, transportation, and enterprise IT trust Quantum to bring their...

  • Program Manager

    2 months ago

    Bracknell, Berkshire, United Kingdom Cadence Design Systems Full time

    Program Manager - EMEA Academic Network page is loaded Program Manager - EMEA Academic Network Apply locations BRACKNELL BRISTOL 01 FELDKIRCHEN (Munich) time type Full time posted on Posted Today job requisition id R45983 At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology. The Cadence Academic...

  • Corporate Counsel EMEA

    7 hours ago

    Bracknell, Berkshire, United Kingdom JDA Software Full time

    Blue Yonder is seeking a highly motivated Corporate Counsel EMEA, enthusiastic about technology and working with a global SaaS growth company. This role will be part of Blue Yonder’s dynamic global Legal Team, focussing on EMEA Commercial Contracts by supporting the EMEA sales teams, handling revenue transaction agreement negotiations. This role will be...

  • Service Sales EMEA Territory Manager

    2 months ago

    Bracknell, Berkshire, United Kingdom Quantum Full time

    Description With over 40 years of innovation, Quantum's end-to-end platform is uniquely equipped to orchestrate, protect, and enrich data across its lifecycle, providing enhanced intelligence and actionable insights. Leading organizations in cloud services, entertainment, government, research, education, transportation, and enterprise IT trust Quantum...

  • webMethods Customer Success Manager

    3 weeks ago

    Bracknell, Berkshire, United Kingdom Airbus Full time

    webMethods Customer Success Manager page is loaded webMethods Customer Success Manager Apply locations Bracknell time type Full time posted on Posted 2 Days Ago job requisition id R4703 Software AG simplifies the connected world. Founded in 1969 it helps deliver the experiences that employees, partners and customers now expect. Its technology creates the...

  • German-Speaking Customer Success Manager Customer Success · · Hybrid Remote

    2 months ago

    Bracknell, Berkshire, United Kingdom Basistechnologies Full time

    Basis Technologies is trusted by the world’s best-performing organisations to unlock their full potential with SAP. Our industry-leading tools help businesses drive transformation with confidence, achieving the freedom to outpace competitors while safeguarding critical systems that maintain business continuity. We help the likes of P&G, Honda and...

  • EMEA Benefits Specialist

    3 weeks ago

    Bracknell, Bracknell Forest, United Kingdom Blue Yonder Full time

    EMEA Benefits Specialist As a benefits specialist at Blue Yonder you'll be part of a team looking after associate benefits in 15 countries across EMEA. As an important member of the team responsibilities will include:Administering and managing emea benefits across EMEA, Invoicing You will become a subject matter expert on benefits matters and support the...

  • EMEA Benefits Specialist

    1 week ago

    Bracknell, Bracknell Forest, United Kingdom Blue Yonder Full time

    EMEA Benefits Specialist As a benefits specialist at Blue Yonder you'll be part of a team looking after associate benefits in 15 countries across EMEA. As an important member of the team responsibilities will include:Administering and managing emea benefits across EMEA, Invoicing You will become a subject matter expert on benefits matters and support the...

  • Channel Sales Director

    1 month ago

    Bracknell, United Kingdom Tektronix Full time

    This is a unique opportunity to lead at one of the world’s biggest and most iconic test and-measurement companies, focused on accelerating the realization of innovative, world-changing technologies. This leader will be instrumental in driving the transformation to a multi-layered and innovative solutions organization, with high sense of accountability and...

  • Emea Emea Income Tax Staff

    2 weeks ago

    Bracknell, United Kingdom 3M Full time

    **Job Description**: 3M is establishing two industry-leading companies, creating value through the spin-off of its Health Care business, while 3M will continue to be a global material science leader, focusing our innovation to win in favorable global megatrends and attractive end markets. This new Health Care Company will be a leading global diversified...

  • Emea Finance Manager

    1 month ago

    Bracknell, United Kingdom Orka Financial Full time

    Orka Financial is currently working with a global, successful, US, multi million turnover growing business based in Bracknell that is looking to recruit a Finance Manager to join the team with responsibility for accounts production and reporting across theEMEA region. This role manages a team, and the role will support with the team’s development and...

  • EMEA HRBP

    1 month ago

    Bracknell, Berkshire, United Kingdom Wade Macdonald Full time

    EMEA HR Business Partner – with Fluent European Language – French Bracknell, Hybrid working (with European Travel) The company A brilliant opportunity for someone with a European Language and a CIPD qualified professional with a background of working in a multi-site global business to join this impressive business. Collaborating with...

  • Customer Success Manager

    2 weeks ago

    Bracknell, Berkshire, United Kingdom Basistechnologies Full time

    What we do Basis Technologies is trusted by the world’s best-performing organisations to unlock their full potential with SAP. Our industry-leading tools help businesses drive transformation with confidence, achieving the freedom to outpace competitors while safeguarding critical systems that maintain business continuity. We help the likes of P&G, Honda...

  • Customer Success Manager

    3 weeks ago

    Bracknell, Berkshire, United Kingdom Airbus Full time

    webMethods Customer Success Manager page is loaded webMethods Customer Success Manager Apply locations Bracknell time type Full time posted on Posted 2 Days Ago job requisition id R4703 Software AG simplifies the connected world. Founded in 1969 it helps deliver the experiences that employees, partners and customers now expect. Its technology creates the...

  • Service Sales EMEA Territory Manager

    2 months ago

    Bracknell, United Kingdom Quantum Corporation Full time

    Reporting to the EMEA Service Sales Manager, the Service Sales Territory Manager is responsible for generating service revenue against their targets for territories within their EMEA region. The ideal candidate will have previous experience in a similar role, be pro-active, have excellent communication skills, and be able to work with an international team....

  • Service Sales EMEA Territory Manager

    1 week ago

    Bracknell, United Kingdom Quantum Corporation Full time

    Reporting to the EMEA Service Sales Manager, the Service Sales Territory Manager is responsible for generating service revenue against their targets for territories within their EMEA region. The ideal candidate will have previous experience in a similar role, be pro-active, have excellent communication skills, and be able to work with an international team....

  • EMEA Benefits Specialist

    1 week ago

    Bracknell, United Kingdom Blue Yonder Full time

    EMEA Benefits SpecialistAs a benefits specialist at Blue Yonder you'll be part of a team looking after associate benefits in 15 countries across EMEA. As an important member of the team responsibilities will include:Administering and managing emea benefits across EMEA, Invoicing You will become a subject matter expert on benefits matters and support the...

  • EMEA Benefits Specialist

    3 weeks ago

    Bracknell, United Kingdom Blue Yonder Full time

    EMEA Benefits SpecialistAs a benefits specialist at Blue Yonder you'll be part of a team looking after associate benefits in 15 countries across EMEA. As an important member of the team responsibilities will include:Administering and managing emea benefits across EMEA, Invoicing You will become a subject matter expert on benefits matters and support the...

  • Emea Payroller

    1 month ago

    Bracknell, United Kingdom Page Personnel - UK Full time

    Are you immediately available or available on short notice? - Do you carry strong UK Payroll knowledge? **About Our Client**: A Global Telecommunications business, based in Bracknell, operating in over 20 countries including Australia, Spain, Sweden, UK, Germany, Canada and more. A market leader in their respected field, they are seeking an EMEA Payroll...