Operations Assistant

2 weeks ago


City of London Greater London, United Kingdom HFG Insurance Recruitment Full time

New Vacancy - Operations Assistant
London / Hybrid
Lloyd's MGA

I am currently recruiting for a leading Lloyd's MGA who are seeking a Operations Assistant to join their growing team.

My client is looking for Lloyd's/London Market exposure or experience working within a operational role, however this is a fairly junior role.

Key Responsibilities

  • To oversee administrative tasks for the Operations Team, including managing asset tracking, setting up new starters, handling leavers, updating directories, and maintaining BCP data.
  • Implement best practices and control monitoring for operational areas.
  • Assist with outsourcing, due diligence, and risk assessments for third parties.
  • Manage user access and rights for specified systems.
  • Maintain Application Support structure and communication with third parties.
  • Update and manage the Intranet site as needed. Conduct BCP alert system tests and manage incident management processes.
  • Develop knowledge guides, processes, and procedures with annual reviews.
  • Support Operational Resilience reporting and scenario testing.
  • Oversee day-to-day facilities and provide monthly reports to Operations Manager.
  • Assist with Operational Change Management tasks.
  • Address BAU IT queries, updates, and issues.
  • Assist in admin tasks for projects and provide training on O365.
  • Support Technology Lead in managing Cyber Security Framework.
  • Offer general assistance to Operations Manager and perform other relevant duties as needed.


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