People Support Manager

2 weeks ago

Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full time

Reporting to the Director of Organisational Development, this is a key role in leading and co-ordinating our Trusts cultural development programme towards being a more staff engagement and experience focused organisation where people from all backgrounds feel safe, heard, valued and looked after. Situated within the People Support Team, which also leads programmes of work connected to equality, diversity, inclusion, and health and wellbeing, this post will lead the design and implementation of our Staff Engagement Delivery Plan. The People Support Team are part of the Organisational Development directorate which in itself is part of the People Directorate and we all work together to create a positive employment experience at UHCW in line with our People Strategy, valuing and enabling our people (2023 - 2030).
Lead the development and implementation of a staff engagement delivery plan including leading Trust wide activity relating to the national staff survey, corporate engagement tools and feedback as well as supporting local teams to improvement their engagement activities.
Ensuring all external and internal offers relating to staff engagement are well communicated and built into our corporate and local policies and approaches.
Ensuring our staff engagement activities are closely connected to our aspirations relating to key workforce metrics across the Trust, including sickness absence rates and reasons, engagement scores and recommender scores in staff surveys.
Lead the annual cycle for the national NHS staff survey programme working closely with the external supplier, leading the corporate and local field work communications campaign and, working closely with Organisational Development and the People Business Partners supporting each part of the organisation to respond to the feedback with robust and impactful improvement plans.
Working closely with colleagues across the organisation around change management, quality improvement to ensure a co-ordinated approach to staff engagement compliance.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.


We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.


Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.


Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)


By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. In bringing all this good work together we aim to move our staff engagement support to become a real strategic enabler of organisation performance and organisational health. You will lead a range of staff engagement actions supporting improvement across the full employee life cycle, from resourcing, development and helping people at the end of their time with us to leave us well. Working with teams and leaders across the Trust this includes work on our annual and quarterly staff survey cycles as well as ensuring a range of other activity at corporate and local level. You will lead a small team of people with a specialism in this area across the People Support Team and work closely with the wider Organisational Development Team, People Operations Team and Workforce Information Team.


Develop effective working relationships with internal and external stakeholders, and to promote understanding and engagement in the staff engagement planning process.
Lead the development of policies and guidance required for the implementation of the Staff Engagement Delivery Plan across the organisation including the development of service improvement initiatives.
Identify and influence key leaders to support the cascade delivery of key projects, responding to programme needs, creating confidence supported by evidence.
Review the performance of projects and their reporting so that all key targets are met, ensuring that there is an ongoing review of progress and where necessary, intervention to ensure that projects are delivering to the required quality and levels of effectiveness, productivity and efficiency.
Be active in developing and promoting a cycle of staff engagement activities in collaboration with communications team, the People Support Group, and the staff networks.
Take a pro-active role in promoting external staff engagement learning and development programmes and celebrating achievements and success of Trust participants.
Working in collaboration with others to develop communications plans for specific staff engagement projects/campaigns
Lead the development, publication and review of a robust and compliant Staff Engagement Delivery Plan and appropriate performance measures, aligned with the organisations strategic objectives and the People Strategy
Lead the development and improvement of internal processes and systems that improve the organisations ability to analyse the impact of its policies, processes and operations on the staff engagement of the workforce
Develop and deliver mandatory training and development to support compliance and a deeper understanding of staff engagement in practice across the organisation.
To keep updated on changes in local and national initiatives relating to the post
To assist in producing ad hoc reports and in project work.
See supporting documents


See supporting documents


See supporting documents


See supporting documents


See supporting documents


See supporting documents


University Hospitals Coventry and Warwickshire NHS Trust
University Hospital

  • People Support Manager

    2 weeks ago

    Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full time

    Reporting to the Director of Organisational Development, this is a key role in leading and co-ordinating our Trusts cultural development programme towards being a more wellbeing focused organisation where people from all backgrounds feel safe, valued and looked after. Situated within the People Support Team, which also leads programmes of work connected to...

  • People Support Manager

    2 weeks ago

    Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full time

    Reporting to the Director of Organisational Development, this is a key role in leading and co-ordinating our Trusts cultural development programme towards being a more wellbeing focused organisation where people from all backgrounds feel safe, valued and looked after. Situated within the People Support Team, which also leads programmes of work connected to...

  • People Support Manager

    2 weeks ago

    Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full time

    Reporting to the Director of Organisational Development, this is a key role in leading and co-ordinating our Trusts cultural development programme towards being a more staff engagement and experience focused organisation where people from all backgrounds feel safe, heard, valued and looked after. Situated within the People Support Team, which also leads...

  • People Business Partner

    4 weeks ago

    Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full time

    To work in partnership with Group Management Teams to ensure the delivery of a professional and strategic People Operations support service (HR/Workforce). This role will be working closely with Clinical Groups and Core Service functions to offer strategic and operational guidance on a wide range of employment procedures and key workforce policies. The...

  • People Experiences Coordinator

    1 month ago

    Coventry, United Kingdom JLR Full time

    REQ ID: 121803 JOB TITLE: People Experiences Coordinator SALARY: £33,100-£38,000 (DOE) POSTING END DATE: 05/02/2024 LOCATION: Coventry Beyond Property, Purchasing, HR and IT, more than being part of our Finance or Marketing teams, beyond even Sales and Service, every role in every business area offers unique opportunities to make an impact on the future...

  • People Experiences Coordinator

    4 weeks ago

    Coventry, United Kingdom Jaguar Land Rover Full time

    **Job Description REQ ID: 121803 JOB TITLE: People Experiences Coordinator SALARY: £33,100-£38,000 (DOE) POSTING END DATE: 05/02/2024 LOCATION: Coventry Beyond Property, Purchasing, HR and IT, more than being part of our Finance or Marketing teams, beyond even Sales and Service, every role in every business area offers unique opportunities to make an...

  • People Project Officer

    6 days ago

    Coventry, United Kingdom Cadent Full time

    **Description ***Contract Type: **Permanent / Full Time **Location: **Ansty, Coventry / Hybrid Working **Salary: **£30,962 - £36,426 depending on skills & experience At Cadent we’re excited to be part of the future of UK energy!We’ve got a clear roadmap that will both drive our performance to the forefront of our industry and support the UK...

  • Senior Specialist

    1 month ago

    Coventry, United Kingdom Coventry Building Society Full time

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Coventry Building Society recognises that a key part of its Cyber Security Defences is having a well-rounded and strategically focussed approach to Security Culture through People Cyber Risk Management (PCRM). We are looking for a Senior Specialist -...

  • Project Manager

    4 weeks ago

    Coventry, United Kingdom Fusion People Ltd Full time

    Project Manager Contract - £350 - £400 PAYE Location - Coventry Role Overview: We are looking for an ambitious Project Manager to report direct to the Project Director. The project is part of a Green Recovery Programme which is an ambitious programme of works to support the UK's green economic bounce back. The Programme is in the outline design phase...

  • Project Manager

    7 days ago

    Coventry, United Kingdom Fusion People Ltd Full time

    **Project Manager** **Contract - £350 - £400 PAYE** **Location - Coventry** **Role Overview**: - We are looking for an ambitious Project Manager to report direct to the Project Director. The project is part of a Green Recovery Programme which is an ambitious programme of works to support the UK's green economic bounce back. The Programme is in the...

  • Senior Specialist

    1 month ago

    Coventry, United Kingdom Coventry Building Society Full time

    About the roleThe Society recognises that a key part of its cyber security defences is having a well-rounded and strategically focused approach to Security Culture through People Cyber Risk Management (PCRM). This role is a great opportunity for someone who will provide dedicated focus and expertise, on building a strong organisational cyber culture change....

  • Management Support Officer

    6 days ago

    Coventry, United Kingdom CU Coventry Full time

    Coventry University is a dynamic, global and transformational University Group committed to creating better futures, and being a world leader in all that it does. To support our busy operation, the Faculty of Health and Life Sciences is looking to recruitan experienced and confident Management Support Officer to join the team. The Management Support Officer...

  • Project Manager

    3 weeks ago

    Coventry, United Kingdom Fusion People Ltd Full time

    Project Manager Contract - £350 - £400 PAYELocation - CoventryRole Overview:We are looking for an ambitious Project Manager to report direct to the Project Director. The project is part of a Green Recovery Programme which is an ambitious programme of works to support the UK's green economic bounce back. The Programme is in the outline design phase with...

  • Project Manager

    4 weeks ago

    Coventry, United Kingdom Fusion People Ltd Full time

    Project Manager Contract - £350 - £400 PAYE Location - Coventry Role Overview: We are looking for an ambitious Project Manager to report direct to the Project Director. The project is part of a Green Recovery Programme which is an ambitious programme of works to support the UK's green economic bounce back. The Programme is in the outline design phase...

  • Caseworker

    4 weeks ago

    Coventry, United Kingdom Victim Support Full time

    We have an exciting opportunity for a Caseworker (known internally as Independent Victim Advocate) to join the West Midlands team, working 37.5 hours a week, based in our Coventry office. Victim Support offer a hybrid working policy, where you will be able to work some of your working days from home, if preferable. Do you want to make a difference every...

  • Project Manager

    3 weeks ago

    Coventry, United Kingdom Fusion People Ltd Full time

    An excellent opportunity has arisen for a Senior Project Manager to join a leading UK Tier 1 Main Contractor in Birmingham. Schemes can average between £2MIL - £50MIL across multiple sectors including, Leisure, MOJ, Defence Education, Healthcare and Commercial Reporting to the Project Director, leading a large refurbishment scheme in Coventry. Be...

  • Senior Project Manager Data

    2 weeks ago

    Coventry, United Kingdom Fusion People Ltd Full time

    An excellent opportunity has arisen for a Senior Project Manager to join a leading UK Tier 1 Main Contractor in Birmingham. Schemes can average between £2MIL - £50MIL across multiple sectors including, Leisure, MOJ, Defence Education, Healthcare and Commercial Reporting to the Project Director, leading a large refurbishment scheme in Coventry. Be...

  • KS1 Teacher

    13 hours ago

    Coventry, United Kingdom Aspire People Full time

    Position: KS1 Supply Teacher Location: Coventry Start Date: September 2024 Interviews: Ongoing Agency: Aspire People About the Role: Aspire People, a leading education recruitment agency, is seeking a dynamic and dedicated KS1 Supply Teacher to join our team in Coventry. This is an excellent opportunity for a passionate educator to make a significant impact...

  • Year 5 Teacher

    2 weeks ago

    Coventry, United Kingdom Aspire People Full time

    Aspire People, a leading education recruitment agency, is seeking a dedicated and enthusiastic Year 5 Teacher to join a vibrant school community in Coventry (CV3) for a full-time, on-site position starting in September. Contract Type: Full-time, On-site Qualified Teacher Status (QTS) and Enhanced DBS on the Update Service or willingness to obtain one. As a...

  • KS1 Teacher

    8 hours ago

    Coventry, United Kingdom Aspire People Full time

    Position: KS1 Supply TeacherLocation: CoventryStart Date: September 2024Interviews: OngoingAgency: Aspire PeopleAbout the Role:Aspire People, a leading education recruitment agency, is seeking a dynamic and dedicated KS1 Supply Teacher to join our team in Coventry. This is an excellent opportunity for a passionate educator to make a significant impact in...