People Support Manager

1 month ago

Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full time

Reporting to the Director of Organisational Development, this is a key role in leading and co-ordinating our Trusts cultural development programme towards being a more wellbeing focused organisation where people from all backgrounds feel safe, valued and looked after. Situated within the People Support Team, which also leads programmes of work connected to equality, diversity, inclusion, and staff engagement, this post will lead the design and implementation of our Health and Wellbeing Delivery Plan. The People Support Team are part of the Organisational Development directorate which in itself is part of the People Directorate and we all work together to create a positive employment experience at UHCW in line with our People Strategy, valuing and enabling our people (2023 - 2030).
We have ambitious plans in terms of our Health and Wellbeing Delivery Plan, which follows a number of years of successful and impactful wellbeing programmes. In bringing all this good work together we aim to move our wellbeing support to become a real strategic enabler of organisation performance and organisational health. You will be instrumental in ensuring we all do our part to support each other, normalise seeking help and support, ensuring all our offers are communicated and clearly accessible and meet the needs of our managers and staff. You will lead a range of health and wellbeing actions supporting improvement across the full employee life cycle, from resourcing, development and helping people at the end of their time with us to leave us well. Working with teams and leaders across the Trust this includes work on our psychological health support, including managing and leading Schwarz Rounds, debrief sessions and providing overall management of interventions such as TRiM. You will 'hold up the mirror' to the organisation in terms of understanding the experience from our staff in relation to their health and wellbeing and ensuring all people feel represented and heard across our organisation. You will lead a small team of people with a specialism in this area across the People Support Team and work closely with the wider Organisational Development Team, People Operations Team and Workforce Information Team.
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.


We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.


Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.


Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)


By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. Lead the development and implementation of a health and wellbeing delivery plan including leading Trust wide activity relating to supporting psychological health and the provision of an counselling service.
Ensuring all external and internal offers relating to supporting wellbeing at work are well communicated and built into our corporate and local policies and approaches.
Ensuring our wellbeing activities are closely connected to our aspirations relating to key workforce metrics across the Trust, including sickness absence rates and reasons, engagement scores and recommender scores in staff surveys.
Working closely with colleagues across the organisation around change management, quality improvement to ensure a co-ordinated approach to health and wellbeing compliance.
Develop effective working relationships with internal and external stakeholders, and to promote understanding and engagement in the health and wellbeing planning and delivery process
Lead the development of policies and guidance required for the implementation of the Wellbeing Delivery Plan across the organisation including the development of service improvement initiatives.
Identify and influence key leaders to support the cascade delivery of key projects, responding to programme needs, creating confidence supported by evidence.
Review the performance of projects and their reporting so that all key targets are met, ensuring that there is an ongoing review of progress and where necessary, intervention to ensure that projects are delivering to the required quality and levels of effectiveness, productivity and efficiency.
Be active in developing and promoting a cycle of wellbeing activities in collaboration with communications team, the People Support Group, and the staff networks.
Take a pro-active role in promoting external health and wellbeing learning and development programmes and celebrating achievements and success of Trust participants.
Lead the production of a broad range of written professional communications tailored to identify the right channels and styles for specific audiences to raise awareness of key terms, phrases and approaches to promote health and wellbeing.
Working in collaboration with others to develop communications plans for specific health and wellbeing projects/campaigns
Lead the development, publication and review of a robust and compliant Wellbeing Delivery Plan and appropriate performance measures, aligned with the organisations strategic objectives and the People Strategy
Lead the development and improvement of internal processes and systems that improve the organisations ability to analyse the impact of its policies, processes and operations on the wellbeing of the workforce
Providing technical health and wellbeing at work expertise across the organisation as required
Develop and deliver mandatory training and development to support compliance and a deeper understanding of wellbeing in practice across the organisation.
To develop the intranet pages and internal communications relating to health and wellbeing at work
To develop knowledge around all aspects of health and wellbeing at work
To keep updated on changes in local and national initiatives relating to the post
To assist in producing ad hoc reports and in project work.
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University Hospitals Coventry and Warwickshire NHS Trust
University Hospital

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