Assistant to the General Manager

6 days ago


Stornoway Eilean Siar, United Kingdom Together Travel Co. Full time

Working with the General Manager, the AGM will support in all operational areas of the Castle including events, accommodation, and the Storehouse. This is a fantastic opportunity to work in a premium hospitality operation which sits in the heart of the community.

Please note accommodation is not included with this role so candidates will need to reside in a commutable distance from the Castle.

A large part of the role is overseeing the day to day running of the food and beverage operation in The Storehouse together with the large variety of events that are held in the Castle throughout the year. The role also incorporates managing Housekeeping in the Castle ensuring high standards are maintained at all times.

Assisting in all aspects of running the Castle including organising the Storehouse food and beverage activity, event planning and delivery, site maintenance, health and safety, housekeeping, and dealing with general managerial requests.
To gain an understanding of the financial operation of the site and to support the General Manager to deliver a profitable operation
Work with the Central office to ensure all system requirements are met, and that all stock items are loaded accurately, and changes are updated in the system.

Complying strictly with all legal requirements with regard to liquor licensing
Liaising with Central Office in organising and running events i.e. weddings, corporate and promotional events etc to ensure an excellent result every time.

Brand
To support the General Manager and the company by networking and being involved in the local community.
To maintain good and clear communication through all areas including sub-contractors on site and the General Manager.
Engage with and develop team members on site to ensure that all customers receive fantastic customer service in all aspects of their stay from check in through to housekeeping.
Lead, inspire and champion the team and their talents, encouraging on-going development and progression.
Ensuring that proper training is given to all team members in food safety, food hygiene, COSHH and all other health and safety requirements of their roles.

Do you have excellent experience in the operational management of events with a guest focused approach?



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