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Senior Manufacturing Technologist

2 months ago

Mount Pleasant Rhondda Cynon Taf, United Kingdom Fortnum & Mason Full time

To technically lead and manage the technical and CSR aspects of the F&M New Product Development process for Category Own label products and proprietary brands, including supplier approval and specification sign off.
* To be responsible for ensuring all products developed and launched meet external commitments, product safety and legal due diligence requirements.
* To technically manage our supplier relationships, to manage risk, ensure traceability and to implement and maintain a sustainable supplier quality management system across the F&M supply base.
* The role will also coordinate and provide quantifiable metrics to allow the real-time assessment of supplier performance against the businesses Technical & CSR targets and Operational procedures.
* To provide regular updates on the status of the NPD projects
To flag potential issues in advance and so allow resolution prior the projects falling behind
I.e. operational procedures, surveillance testing, etc.
To be investigated to identify the root cause and corrective actions implemented into business policy if required
To be in place for all food and non-food own label and proprietary branded product
To include all legal DD requirements, quality and all relevant information required to facilitate international approval of product (and generation of labels)
To ensure specifications cover all known risks to the business
All product both OB and Proprietary brands have signed off specifications by on sale date
To include all information required to meet online customer needs and to ensure the product online product has all legal requirements
To ensure specifications contain all information required for the international customers and online ww sales.
External audits to be carried out to the standards agreed and within the timescales stated in the Supplier Assurance policy
- To ensure internal operational procedures, COP and Policies relevant to area of responsibility, manage current known risks to the business with a specific focus on International law
To ensure compliance these documents are audited to both internally (quarterly) and reviewed to a predefined risk assessed rota
Ensure all new suppliers are compliant and audited to all relevant operational procedures prior to manufacture and supply.
Implement and maintain a supplier quality management system
To ensure all new product is launched with full legal due diligence (including online and international channels) and traceability and that the other technical team members are informed with sufficient notice of products in the launch pipeline
Training
All new Fortnum & Mason staff are provided with training on Technical NPD requirements and the compliance of all staff training to be monitored as part of the internal audits and the delivery of the cross functional Technical NPD requirements
Signed training records for all operational procedures relevant for each colleague’s roles to be collated by the Technical Assistant
Training schedule and bespoke Fortnum & Mason training in place that trains out the requirements of the operational procedures and provides add on tailored training for the specific needs of the supply base
All new Fortnum & Mason staff are provided with training to ensure an understanding of the supplier assurance rules and relevant internal and public facing commitments (buyers)
Signed training records for all operational procedures relevant for each colleagues’ roles to be collated and held in a way that enable reporting and quick access
Supplier training compliance to be monitored and reported
- Surveillance testing
Product surveillance testing requirements to be included in all product specifications. Surveillance testing scheduled to be maintained and followed
All relevant products to be tested to the schedule
Fortnum & Mason surveillance acceptable standards to be written, maintained, and communicated to the suppliers and internal food preparation colleagues
Project plans are in place, communicated to the relevant areas, timescales are adhered to and regular updates sent out as agreed
Manage Modern slavery and Worker welfare risks within their category
To ensure supplier plans are completed and goals and KPI status in inputted into the online supplier portal for reporting
Report on supplier performance internally
Scientific degree or equivalent
At least 3 years’ experience in a technical area in either retailing or manufacturing
Create and deliver long term sustainable relations ships with our supply base
* Good understanding of Quality management systems and Food Safety management
* Strong questioning and probing skills to discover issues and to verify the accuracy of information, results and data
* Familiarity with law and regulatory guidelines
* Strong project management skills and ability to prioritise own workload
* A competitive salary
* A generous store and restaurant discount of up to 40%
* 25 days holidays pro rata (excluded bank holidays) and an extra day off for your birthday
* A range of opportunities to develop and grow personally and professionally
* Excellent pension scheme