Deputy Network Manager

3 weeks ago

London, United Kingdom South West London & St Georges Mental Health NHS Trust Full time

An exciting opportunity has arisen for a dynamic and motivated individual to apply for the post of Deputy Network Manager


Reporting to the Network Manager, the Deputy Network Manager oversees the day-to-day operation and administration of the Trust's WAN and LAN networks, our Unified Communication equipment and the cyber security solutions that guard it all for the Trust.


You will be responsible for the installation, operation and maintenance of all Trust Networks equipment and firewalls, Network Links and Unified Communication equipment.


You will also take a lead in developing and maintaining our cyber security provisions to our infrastructure, keeping pace with changes in technology.
You will line manage the Network Engineers in the team, working out the required site staffing rota to ensure coverage and you will deputise for the Network Manager in their absence.


You will need to be forward looking and have excellent interpersonal and communication skills, a calm positive attitude along with good organisational and management skills.


It is important that the post holder can multi-task and work under pressure as well as deal with any emergency situations which may arise.


We are proud to offer agile and flexible working opportunities as part of our new ways of working, and we are happy to talk flexible working at the interview stage


Given the hands-on nature of Network support, there is an expectation of 2-3 days a week onsite, as the office must always be staffed.


There may also some periods where full time on site will be required due to weight of physical installation works.
We are Proud to Belong at South West London and St George's Mental Health NHS Trust.


We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as 'good' - we aspire to be 'outstanding'.


We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services.


We are proud to co-produce and involve our local communities in all that we do.


We offer flexible working, career development and a variety ofbenefits to enable a positive, welcoming environment in which our people and their careers can thrive.


Come and join our inclusive teams and help our patients on their recovery journey.
To have management responsibilities for the operation and administration of the Trusts network, LAN WAN and network security systems. To be responsible for firewall administration, documentation of all the installations and processes.


To operate and document corporate network monitoring, backup, security, syslog software.


To support and deliver network optimisation. To be responsible for the administration and maintenance of mission critical network devices and business applications.


To deliver a customer-focussed, professional third-line IT support service.To assist in projects and design new network architects along with business requirements.


To support, maintain and take ownership of all the network processes in absence of Network Manager.


To deputise for the Network Manager, managing the work of the network administration team.
Demonstrable experience of working in a large organisation using Cisco technologies at a senior level to include the management of staff
Experience of service development/service review and leading on successful implementation of change
Experience of successfully managing integration and formation ICT systems
Experience of policy review, implementation and writing procedures
Experience of planning and installing networks LAN/WAN
Experience of supporting/leading on IT related project tasks
Experience of working in a service desk environment with service level agreements (preferably ITIL)

Experience of monitoring software e.g. Training & Qualifications
Cisco certified network professional (CCNA/CCNP)
ITIL Foundation certification
Evidence of continuing professional and personal development

PRINCE2 foundation qualification in project management
Acquiring understanding and insights regarding the underlying issues in complex problems or situations through the development of abstract representations, the identification of patterns and the analysis of hypotheses.
Taking account of new information or changed circumstances and/or business requirements and modifying response to a problem or situation accordingly
Determining a course of action by breaking it down into smaller steps and by planning and resourcing each of these, making allowance for potential problems and escalating if necessary
Effective, approachable and sensitive communicator in different communities and cultures. Knowledge of the IT/IS infrastructure (examples, but not limited to: databases and LANs) and the IT applications and service processes used within own organisation, including those associated with sustainability and efficiency (examples, but not limited to: virtualisation and on demand services).

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