Remote Account Director/Client Services
1 month ago
The International Account Director, (IAD), is responsible for growing and managing business within SHI’s Strategic or Enterprise customer segments. The IAD will own the entirety of the sales process and collaborate with our Sales Leadership, Internal Support, Solutions and Alliances teams to proactively propose and deliver our company’s innovative solutions and world class support.
The International Account Director will develop and grow our business in existing customers and assemble and lead the right teams to acquire net new customers within Strategic and Global segments. This role reports into the Strategic Sales Director and is required to attend a local SHI office 1-2 days a week and make regular customer visits.
SHI UK has been established for over 20 years, growing from a small satellite office to now our EMEA headquarters, with the support from our International partners and colleagues. We offer the opportunity to progress and develop a career within the IT Industry while working in a diverse, fun environment containing a range of departments and specialisms.
With our organic growth and stability within the EMEA market, we are able to provide a variety of technology products, solutions and services to businesses including Cloud Computing, Data Centre Infrastructure, Networking and Security solutions, Configuration and Integration services, Enterprise Mobility and IT Asset Management.
SHI provide innovative solutions and world-class support, as standard, from over 30 offices throughout the U.Develop business in existing customers and win new clients to achieve sales targets as set by the business.
Regular, proactive face time and virtual meetings with customers
Maintain an accurate CRM to forecast and manage the business.
Produce detailed account plans for customers in your portfolio.
Complete all KPI’s as set by the business on a quarterly basis to include any training and development courses as determined for your role.
Drive attendance to customer technology days, events and networking activities to strengthen relationships, credibility and trust.
Minimum of 5-year sales experience in a similar sales role
Excellent time management, planning, and organization skills
Strong interpersonal and customer service skills
Ability to communicate, present and influence all levels of a customer and/or partner organization for the purposes of building relationships and driving sales growth.
Ability to think ahead, plan long-term decisions, and anticipate outcomes.
Excellent consultative sales skills
Industry recognised sales qualifications or certifications preferred.
Obtaining ongoing Sales Certifications is a Learning & Development requirement of this role.
This role is 50% remote and 50% at an SHI location. The International Account Director will be expected to come into a local UK-based office 1-2 days a week and make regular customer visits.
Business working hours are Monday to Friday, 09:00 to 17:00 with a 30-minute lunch break. However due to the nature of the role, with its international reach and shared projects, working outside of these hours to service business needs will occur occasionally, and employees are expected to be readily available in these eventualities.
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