Remote Account Director/Client Services

4 weeks ago

London, United Kingdom Wearecoolr Full time

We’re an independent social media agency and team of creatives, social experts, content publishers and change makers.
Completely wired into popular culture, our work connects brands with their audiences at scale. Due to an exciting new client win we are looking for an experienced Account Manager to join our client services team. Due to the nature of the client, it is essential that the Account Manager leading on the account has experience in Crypto/Financial Services. You will lead the team and support the Account Director in managing the client account and leading on all things social.

Acting as a key liaison between the client and the internal teams to deliver world-class social media programmes, in conjunction with the Account Director
Helping build and direct the client’s communication campaigns ensuring their objectives are met and expectations are exceeded
Managing the day to day social media programmes – ensuring a high quality of output and that everything happens on time and on budget
Experience in a social first agency as an Account Manager/Account Exec
Knowledge of Crypto Currency/Financial services
Detail-orientated – ensuring all work is delivered on time and on budget without ever compromising on quality or creativity.
Solutions focused in approach and bring creative thinking to problem solving.
Comfortable delivering projects in full covering developing timelines, budget management, documentation and delivering against briefs – with a high attention to detail.
Able to build strong relationships with clients to build a position of trust and will help motivate the internal team
Able to demonstrate a good knowledge of popular culture and social media news and updates
Able to demonstrate strong organisational, administrative and time management skills
Flexible Hybrid working. We work 3 days in the office and 2 from home, there are no mandatory days so you manage your diary to work with your lifestyle.
25 days annual leave
Birthday Day off – an extra day to celebrate your big day
Wellbeing Day off – another extra day with a £50 voucher to spend on anything you want to support your wellbeing
Free breakfast, snacks and drinks in the office.
Private Healthcare cover, Cycle to work scheme, Tech scheme + more
Regardless of what you work on at the agency, we will help and support each other on everything. By embracing this culture, it gives space to people to be more creative, innovative, and successful which will drive us in our mission of becoming the world’s best social media agency. Whilst we are proud of our current position and the work we do to support a thriving and diverse workplace, we always know we can do more to not only create change here at Coolr, but in our industry as a whole.
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