Remote Account Director/Client Services

4 weeks ago

London, United Kingdom Kandhu Ltd Full time

An exciting opportunity for a Customer Account Director to lead and grow a Key Account, taking responsibility for it commercially and ensuring delivery of quality work that meets the client's needs and addresses their business problems.
Competitive Salary.
Individual and Family Private Healthcare option
Enhanced Company Pension
Life Insurance option
25 days annual leave plus public holidays as standard
Remote WorkingTHE CUSTOMER ACCOUNT DIRECTOR
The Customer Account Director will have line management responsibility for 3 Lead Account Managers and will be responsible for the commercial performance of the client, management of all commercial negotiations for existing or new services and regular review of the cost-of-service delivery. Identifying opportunities to drive efficiency and improve the profitability of the service.
Quoting, agreeing, and managing service delivery of new projects as agreed with the Client.
Proactively look to deepen client relationships wherever possible- networking, relationship building - professional relationships
Delivery of the service to the Client
Manage the day to day running of all aspects of the service to ensure the client needs are met
Weekly update meetings with the Client to discuss the status of service delivery across the business, raising concerns regarding volumes, category issues and any delaysTHE IDEAL CANDIDATE
The successful candidate will be a positive and pro-active commercial manager and team leader; Ideally the Account Director will have knowledge of the food technical and regulatory processes and ideally experience of working for a supplier to a major retailer.
The Account Director must be experienced in dealing with clients and communicating effectively across all levels of the organisation. Project Management
Product Launch Experience (ideally in food)
Experience working directly with the Major RetailersIf this Customer Account Director role is of interest and you would like to investigate this further, apply TODAY Kandhu Recruitment will consider all applications based on each candidate's suitability to the role or similar roles within the Food Sector and if we feel you are a relevant candidate we will process your application by adding you to our secure recruitment database and then contacting you to progress job opportunities further. Kandhu GDPR & Privacy Policy Statement
Kandhu has fully implemented GDPR & Privacy Policies across its business and a copy of our Privacy Policy can be found by visiting our website. By applying for this role Kandhu will add your details to our database - assuming you have the right level of experience for the roles you apply for, after which we will be in touch Job Info
Customer Account Director
Contract:
Permanent
Full Time
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