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Credit Policy Manager
4 months ago
Forge Holiday Group are seeking their newest Credit Controller to join our business-critical Finance function at our Chester head office.
We are seeking those keen to utilise their diligence, tenacity, and communication skills to contribute to the companys financial performance through the efficient collection of outstanding debts across the Group.
In return, we can ensure you join a vibrant, inclusive work culture and make the most of fantastic career progression opportunities alongside some impressive company benefits
5 hours per week / Monday-Friday, 9am-5.Plus access to our annual STIP (annual company-wide bonus) scheme, up to 10% of your salary
33 days annual leave including bank holidays
Plus an additional day off for your Birthday
A flexible hybrid-working policy, with a min two days a week from our Chester head office
An enhanced maternity and paternity policy
Employee discounts and benefits with your wellbeing at the centre
Opportunities for career progression, personal development and opportunities to be recognised
Comprehensive training and development programs to set you up for success
Numerous dedicated wellbeing initiatives and access to 24/7 mental health support
Regular social events including weekly Breakfast Club
Our newest Credit Controller will be someone with the ability to work well under pressure, hold previous telephony and collection experience and a proven ability of rectifying issues quickly and effectively.
You will be responsible for chasing outstanding debt via telephone, email and letter alongside monitoring the central credit control inbox and responding to call back requests and resolving general customer queries.
Further responsibilities will see you aid the Credit Control Manager as and when required.
This is the perfect opportunity for those with a history of working within a Finance or Accounts team to take their next career step within an industry leader, grow their skills working alongside a team of passionate experts as well as delivering a successful credit control process as part of a crucial function.
Reporting into the Credit Control Manager, our newest Credit Controller will become a key player within our Credit Control team, responsible for:
Contacting debtors by telephone and email (or sometimes post) to collect outstanding sums of money. This will include recording and updating the Credit Control system.
Answering incoming telephone calls, resolving queries and taking payments.
Assisting the Credit Control Manager with any ad hoc tasks as required.
Previous telephone experience.
Experience working with Excel
Telephone Collections Experience
Experience of dealing with high volume Credit Control (business to individual preferred).
Other elements of finance administration
Experience working within a Finance/Accounts Department
The Forge Holiday Group
The Forge Holiday Group encompasses Sykes Holiday Cottages, Forest Holidays, UKcaravans4hire and Bachcare in New Zealand and unites us under four company values, which are the foundations of every aspect of our business and remain at the heart of everything we do.Diversity and Inclusion:
We recognise the role diversity plays in achieving our goals as a business. If you need any particular support or accommodations as part of your application process, please get in touch - our recruitment team are happy to help.
Hybrid Working:
We are proud to support hybrid-working across the business, with a mixture or remote and office working available.
