Service Desk
2 weeks ago
Digital Business Level 3
Employment Contract: 18 months
Schedule: 8:00am-6:00pm* (shift specifics below) Mon - Fri.
Oxfam is a global community of people who believe in a kinder, and radically better world, where everyone has the power to thrive not just survive. Join the thousands of talented and committed people, who are helping to make this a reality.
Join our dynamic IT division as an apprentice and dive into the heart of the action with our Service Desk team We're on the lookout for enthusiastic individuals who are ready to make waves in the world of Information Services (IS). As the frontliner, you'll be the go-to person and problem solver extraordinaire who ensures that our 'live' IS services dazzle our valued customer base. From Monday to Friday, between 8:00 am and 6:00 pm (8 hours a day max), you'll be in the epicenter of technology and make a real impact every day
Serve as the first point of contact for service-related queries, issues, and requests--providing support to our users via phone, email and in-person.
* Log issues to ensure every Service Desk call is captured accurately and can be resolved quickly
* Assist in second-line support functions for the IS department, working alongside our experienced team to resolve bigger and more complex issues.
* Collaborate and escalate any issues to more senior stakeholders to ensure they are probably dealt with.
* Help to source and identify data to aid in identifying, communicating and resolving any 'known problems' within our team and/or work and support in finding solutions.
* Help to create and implement any training materials that support you, your team and our company missions.
GCSE English & Maths 4-9 (C-A*) or equivalent
Adaptable and flexible in your ways of working.
* Some customer facing experience would be beneficial.
*
-
Specialist, Service Desk
7 days ago
South Oxfordshire, Oxfordshire, United Kingdom IT Solutions Group Full timeFriday, March 15, 2024 to Sunday, June 30, 2024 Information Technology Community Employment Services Fanshawe London Nelson Park Plaza This is a full-time hybrid Technical Help Desk Specialist role located in London, ON, with flexibility for remote work. The Technical Help Desk Specialist will provide technical assistance, technical support, and help...
-
IT Manager
2 weeks ago
Oxfordshire, United Kingdom Humand Talent Full timeD'you fancy leading IT for a healthcare revolution? ⬅️ Can you be the tech superhero in a fast-paced start-up? Start-up changing the way that health care is given, looking for a IT Support Engineer - £55k ish - Onsite in Oxfordshire office. How about I tell you more about the role.. They are looking for an IT Support Engineer to provide service...
-
IT Manager
Found in: Jooble UK C2 - 2 weeks ago
Oxfordshire, United Kingdom Humand Talent Full timeD'you fancy leading IT for a healthcare revolution? ⬅️ Can you be the tech superhero in a fast-paced start-up? Start-up changing the way that health care is given, looking for a IT Support Engineer - £55k ish - Onsite in Oxfordshire office. How about I tell you more about the role.. They are looking for an IT Support Engineer to provide service...
-
IT Service Desk Analyst
6 days ago
Bicester, Oxfordshire, United Kingdom Butler Rose Full timeButler Rose is looking for a proactive and customer-focused IT Support Technician to join a friendly team. The main responsibility of this role is to provide user support and excellent customer service on various computer applications and platforms. You will troubleshoot issues, provide advice on appropriate actions, and assist with general duties assigned...
-
Community Services Apprentice
2 weeks ago
Oxford, Oxfordshire, United Kingdom MultiVerse Full timeEmployment Contract: 18 months Digital Business Level 3 Schedule: 8:00am-6:00pm* (shift specifics below) Mon - Fri. Oxfam is a global community of people who believe in a kinder, and radically better world, where everyone has the power to thrive not just survive. Join the thousands of talented and committed people, who are helping to make this a...
-
Service Operations Apprentice, Oxfam
2 weeks ago
Oxford, Oxfordshire, United Kingdom Multiverse Full timeEmployer: Oxfam Apprenticeship Provider: Multiverse Apprenticeship Programme: Digital Business Level 3 Employment Contract: 18 months Schedule: 8:00am-6:00pm* (shift specifics below) Mon - Fri. Start Date: June 2024 About Oxfam Oxfam is a global community of people who believe in a kinder, and radically better world, where everyone has the power to...
-
Service Operations Apprentice, Oxfam
Found in: Jooble UK C2 - 2 weeks ago
Oxford, Oxfordshire, United Kingdom Multiverse Full timeEmployer: Oxfam Apprenticeship Provider: Multiverse Apprenticeship Programme: Digital Business Level 3 Employment Contract: 18 months Schedule: 8:00am-6:00pm* (shift specifics below) Mon - Fri. Start Date: June 2024 About Oxfam Oxfam is a global community of people who believe in a kinder, and radically better world, where everyone has the power to...
-
IT Service Desk Field
2 weeks ago
Oxford, Oxfordshire, United Kingdom CEF - City Electrical Factors Full timeAbout CEF : At CEF we have a bold ambition for growth. We are passionate about delivering an unrivalled service for our customers and providing a strong culture with career opportunities for our people. Across IT we are on an exciting mission to ensure we harness our growth opportunities by designing our technology architecture and solutions for...
-
IT Service Desk Field
Found in: Jooble UK C2 - 2 weeks ago
Oxford, Oxfordshire, United Kingdom CEF - City Electrical Factors Full timeAbout CEF : At CEF we have a bold ambition for growth. We are passionate about delivering an unrivalled service for our customers and providing a strong culture with career opportunities for our people. Across IT we are on an exciting mission to ensure we harness our growth opportunities by designing our technology architecture and solutions for...
-
IT Service Desk Field
2 weeks ago
Oxford, Oxfordshire, United Kingdom City IT Full timeAbout CEF: At CEF we have a bold ambition for growth. We are passionate about delivering an unrivalled service for our customers and providing a strong culture with career opportunities for our people. Across IT we are on an exciting mission to ensure we harness our growth opportunities by designing our technology architecture and solutions for constant...
-
Service Operations Apprentice Oxfam
2 weeks ago
Oxford, Oxfordshire, United Kingdom MultiVerse Full timeEmployment Contract: 18 months Employer: Oxfam Apprenticeship Provider: Multiverse Apprenticeship Programme: Digital Business Level 3 Schedule: 8:00am-6:00pm* (shift specifics below) Mon - Fri. Start Date: June 2024 About Oxfam Oxfam is a global community of people who believe in a kinder, and radically better world, where everyone has the power...
-
Recruitment Consultant
7 days ago
Oxford, United Kingdom Reed Full timeWould you like to join one of Reed’s most successful offices in Oxford as a Recruitment Consultant working in the scientific business? - **Role: Recruitment Consultant - Temps Desk**: - **Specialism - Scientific**: - **Location: Oxford - (with blended home working and office working)**: - **Salary: £21,000 to £30,000 per annum (dependent on experience...
-
Customer Services Advisor
2 days ago
Oxford, United Kingdom Berry Recruitment Full timeCustomer Service Advisor Monday to Friday - 37 hours per week £10.75 to 11.41 per hour **The JOB** You will need to work on the MS office and be able to save and retrieve data. We want someone who can advise customers and help them along the pathway to the best outcomes. Processing their information and payments. **What we are looking for** You will...
-
Recruitment Consultant
2 weeks ago
Oxford, United Kingdom Reed Full timeWould you like to recruit for HR professionals across **Oxford**? Reed’s successful Oxford office has a vacancy in one of its most successful and highest performing specialisms -** HR** - **Role: Recruitment Consultant - Permanent Desk**: - **Specialism - HR**: - **Location: Oxford (with blended home working and office working)**: - **Salary: £24,000...
-
Tech Engineer
Found in: Jooble UK C2 - 2 weeks ago
Oxford, Oxfordshire, United Kingdom Cognizant Full timeThis is an excellent opportunity for EUC Engineer professionals to be part of leading-edge technology projects. Cognizant’s Cloud, Infrastructure & Security Services Practice provides end-to-end solutions covering architecture, design, implementation, management, and on-going support across the entire enterprise technology infrastructure. Our services...
-
Tech Engineer
2 weeks ago
Oxford, Oxfordshire, United Kingdom Cognizant Full timeThis is an excellent opportunity for EUC Engineer professionals to be part of leading-edge technology projects. Cognizant’s Cloud, Infrastructure & Security Services Practice provides end-to-end solutions covering architecture, design, implementation, management, and on-going support across the entire enterprise technology infrastructure. Our services...
-
Senior Technical Support Engineer
7 days ago
Oxford, Oxfordshire, United Kingdom Nsc Global Full timenscglobal (Cisco Gold Partner) provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. nscglobal is an independent, rapidly growing, private company that for more than a decade has delivered tailored solutions to 50 of the world's leading multinational enterprises,...
-
Community Services Apprentice
2 weeks ago
Cowley, Oxfordshire, United Kingdom MultiVerse Full timeEmployment Contract: Digital Business Level 3 8:00am-6:00pm* (shift specifics below) Mon - Fri. Oxfam is a global community of people who believe in a kinder, and radically better world, where everyone has the power to thrive not just survive. Join the thousands of talented and committed people, who are helping to make this a reality. Join our dynamic IT...
-
Community Services Apprentice
Found in: Jooble UK C2 - 2 weeks ago
Cowley, Oxfordshire, United Kingdom MultiVerse Full timeEmployment Contract: Digital Business Level 3 8:00am-6:00pm* (shift specifics below) Mon - Fri. Oxfam is a global community of people who believe in a kinder, and radically better world, where everyone has the power to thrive not just survive. Join the thousands of talented and committed people, who are helping to make this a reality. Join our dynamic IT...
-
Customer Service Advisor
16 hours ago
Oxford, United Kingdom Kream Motor Recruitment Ltd Full timeA skilled customer services specialist is required to join an Oxford based main dealer who represent 4 quality brands, with a superb reputation for build quality, technical innovation, styling and dependability. In the role of a SERVICE ADVISOR, you will be responsible for providing customers with an excellent standard of care whilst conducting all...