Seniors Outreach Role for Befriending Support through Visits and Calls

2 weeks ago


London, United Kingdom Caritas Volunteer Service Full time

We are a charity that provides services and support to excluded, vulnerable and isolated people in the Irish community in Britain, irrespective of their beliefs and attitude to the Church.
over 1,000 Irish men and women are in custody; The good news is, with your help, we are making a difference:
Please see more information and fill a very brief online form at Please login to contact this organisation:
E-mail address: Password: Register Seniors Outreach Role for Befriending Support through Visits and Calls

Administration / Office / Computers
Befriending / Visiting / Caring
Supporting / Assisting / Advising
Telephone work
Support / Self-help / Associations
The Irish Chaplaincy’s Seniors Project is an outreach effort to enable volunteers to make in person or telephone contact with Irish seniors to ensure they have someone to talk to and to share their hopes and concerns with. The Chaplaincy’s outreach service offers a lifeline to many vulnerable, older Irish seniors who experience loneliness and isolation. Our outreach efforts serve multiple purposes. It involves friendly calls/visits to check-in with seniors and to engage with them and listen to their stories and concerns. Over time, these contacts help build relationships with the seniors. It also helps us to monitor, support and advocate for them by listening and passing on any concerns. It sounds very simple, but these calls/visits help make a significant impact on their wellbeing.
Main Purpose - To listen to and support isolated Irish Seniors in person or over the phone.
To make a periodic visit or phone call to an Irish senior (or seniors) in greater London
• To offer practical, emotional and if requested spiritual support, regardless of their religious background and respecting their religious outlook. This may include some bereavement support which you can discuss with the Chaplaincy team
• To submit a brief report via the Chaplaincy’s online reporting platform after every visit or call, to record and store information regarding the wellbeing of each senior and any necessary follow-up or support needed. To adhere to the policies and practices of the Chaplaincy and in particular to our safeguarding policy. These policies will be provided and discussed at your volunteer induction
• To keep the Chaplaincy Seniors Project Manager or Pastoral Outreach Worker informed of any critical issues, needs or requests that arise from calls or visits
• The ability to talk and chat about a variety of topics
• Ability to give and to accept support as part of a team
• A short induction (which may be carried out online) and on-going support from the Chaplaincy Seniors team. This will include how to use our online reporting platform
• Ongoing support from a named member of the Seniors team throughout your volunteering with us
• Two training sessions a year when you can meet with other volunteers and the Seniors team (in-house)
• Additional training / support opportunities offered by partner organisations
• Invitations to Chaplaincy events – online or in person
• Times of visits to be arranged with Senior.
Responsible to and supported by: Chaplaincy Seniors team Location: London Age limit: Volunteers of any age Hours per week: Availability: One off, Regular Available days/times: Morning Afternoon Evening Monday Tuesday Wednesday Thursday Friday Saturday Sunday



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