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Digital Service and Support Advisor
4 months ago
Version 1 has celebrated over 28 years in the IT industry and we continue to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. Innovation Partner of the Year Winner 2023 Oracle EMEA Partner Awards, Global Microsoft Modernising Applications Partner of the Year Award 2023, AWS Collaboration Partner of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023.
As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. using these we’ve seen significant growth across our practices and our Digital, Data and Cloud team is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally.
This is a great opportunity for you to grow your career You’ll be responsible for business development, solution design/development and contributing to the continued growth of our Microsoft capability.
This is a great opportunity to progress your existing skills with a leading Microsoft Partner, working with cutting-edge technologies. You will be participating in the planning, design & delivery and support of Dynamics solutions either as development or utilising out-of-the-box Dynamics features.
You will also be involved in planning for upgrades and migrations and Consult/Develop/Support – covering all aspects, product support, development, demonstrations, analysis and implementation.
On a daily basis, you will be using your abilities to combine your technical skills, creativity and customer focus to assist in supporting our customers and developing solutions ensuring they get the best out of their Microsoft Dynamics implementation.
Good knowledge of the MS Dynamics platform and core technologies (Dynamics 365/CRM).
Clear knowledge of Microsoft stack such as .NET, JavaScript, ASP.NET, MVC, C# .NET for Plugins and custom workflows, Integrations using .NET.
Experience working in a managed services environment.
Some experience in an applications management, support or development role.
ITIL Foundation qualification preferred.
Has a good working knowledge of service management, working to SLA's and/or experience of working in an ITIL environment.
Location: This role can be delivered in a hybrid nature from one of these offices, Belfast, Birmingham, Manchester, Edinburgh or London.
At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their well-being, professional growth, and financial stability.
One of our standout advantages is the ability to work with a hybrid schedule along with business travel, allowing our employees to strike a balance between work and life. We also offer a range of tech-related benefits, including an innovative Tech Scheme to help keep our team members up-to-date with the latest technology.
We prioritise the health and safety of our employees, providing private medical and life insurance coverage, as well as free eye tests and contributions towards glasses. Our team members can also stay ahead of the curve with incentivized certifications and accreditations, including AWS, Microsoft, Oracle, and Red Hat.
Our employee-designed Profit Share scheme divides a portion of our company's profits each quarter amongst employees. We are dedicated to helping our employees reach their full potential, offering Pathways Career Development Quarterly, a programme designed to support professional growth.
