General Manager
6 days ago
General Manager - Roasting Plant Coffee (London)
Are you a seasoned coffee enthusiast with a passion for leadership? Do you thrive in dynamic, high-tech environments? Join our innovative coffee startup as General Manager and be part of a rapidly growing company
About us:
Every Roasting Plant coffee shop roasts coffee onsite using our proprietary Javabot Coffee System technology because freshly roasted, individually brewed coffee is full flavoured with wonderful aroma and no bitterness. We travel all over the world in search of the highest-grade specialty coffee beans and deliver an artisan-quality experience for every coffee lover, every time, in less than a minute. We’re focused on becoming the world’s first choice in freshly roasted coffee. We’re a coffee-obsessed, high-tech team of innovative, humble, connected, and passionate people who believe in doing well, doing good and having fun.
Position Summary:
As the General Manager, you'll play a pivotal role in running and growing our brand presence. Your expertise in coffee operations and your exceptional leadership skills will drive the success of our venture. Reporting directly to the Head of Operations, you'll be responsible for overseeing all aspects of store operations.
Position Responsibilities:
- Operational Excellence: Lead and manage day-to-day coffee production, quality control, and customer service operations to ensure a seamless and exceptional experience for customers.
- Team Leadership: Recruit, train, and mentor a diverse team of coffee professionals. Foster a positive and collaborative work environment that encourages innovation and growth. Lead with integrity, honesty, and knowledge that establishes and promotes the culture, values, and mission of Roasting Plant.
- Coffee Expertise: Utilize your in-depth knowledge of coffee roasting, brewing techniques, and flavor profiles to educate staff and guide product offering decisions.
- Customer Engagement: Develop and implement strategies to engage with the local coffee community, building brand loyalty and customer satisfaction.
- Financial Management: Oversee budgeting, cost control, and revenue generation to ensure the financial success of the store.
- High-Tech Integration: Leverage our cutting-edge technology platform to optimize operations, inventory management, and customer engagement.
- Compliance: Ensure adherence to health and safety regulations, quality standards, and company policies.
Job Requirements:
- Leadership: Minimum of 2 years proven experience in managing and motivating teams to achieve operational excellence and exceptional customer experiences.
- Experience: Previous roles in F&B, coffee shop or roastery management, with a track record of successful business growth.
- Coffee Enthusiast: A deep love for coffee and a comprehensive understanding of the coffee industry, from bean to cup.
- Adaptability: Comfortable working in a fast-paced startup environment and able to adapt to changing circumstances.
- Communication: Strong interpersonal and communication skills, with the ability to connect with executive team, staff, and customers alike.
- Problem Solver: Creative thinker who can tackle challenges head-on and implement effective solutions.
- Tech-Savvy: Familiarity with using technology platforms to optimize operations is a plus.
If you're ready to lead a coffee revolution in the heart of London, we want to hear from you. Join us as we bring the ultimate coffee experience and create lasting memories for coffee aficionados across the city.
To apply, submit your resume and a cover letter detailing your coffee-related experience and leadership accomplishments.
Pay: Full Time Salaried position commensurate with experience
Work Location: Must be based in or around London
Job Type: Full-time
Benefits:
- Pension
- Bonus Scheme
- Free food and drink
- Paid birthday
- Company events
- Discounted or free food
- Employee discount
- Employee stock ownership plan
- Gym membership
- Referral programme
Experience level:
- 2 years
Shift availability:
- Day Shift (Required)
Reference ID: General Manager
Expected start date: 16/09/2024
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