Sales Director, Retail Planning

4 weeks ago


London, United Kingdom Project Kahn Full time

We are seeking a Sales Manager to join our Sales Team in London. The Sales Manager is a key position and integral to the ongoing development and success of our parts sales business. The role will suit a driven, tenacious individual able both to apply detailed focus and to work on a more strategic level where required.
Principal responsibilities include:
Management of the Sales Team, including associated administrative responsibilities.
Reviewing and allocating all incoming web/email sales enquiries.
Handling select enquiries personally, including enquiries from prospective important trade customers and VIP enquiries.
Managing select trade accounts including the most important dealer and distributor accounts.
Responsibility for meeting sales targets, KPI'S, and for achieving high levels of customer service and satisfaction.
Identifying new trade business opportunities and progressing these with the Head of Business and the Group CEO.
Handing and resolving escalated customer service issues.
Regular reporting to senior management on sales performance, customer service levels / issues, departmental operations and any day-to-day matters requiring escalation.
Working closely with the Head of Business and the Group CEO to implement the plans and goals of the business.
This is a well-established, exciting and fast-paced company to join, and will allow you to push yourself in a rewarding and dynamic role.
Salary: £30,000 basic - £60k OTE
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