Data and Systems Manager

3 weeks ago


United Kingdom MACH Alliance Full time

The MACH Alliance is looking for a data & systems specialist who will develop and administer all of the organization’s touchpoints, digital systems, and platforms and provide member and audience/user insight, business intelligence, and data reporting and analysis to internal and external stakeholders.
Reporting to the Managing Director, this role will be responsible for all policies and procedures relating to IT, especially those relating to data security and consent.
This is the opportunity to work with talented technical and business leaders from some of the world’s most cutting-edge tech vendors, integrators, and web service companies.
Contract: Permanent, 40 hours per week, remote. Office hours are 9am to 6pm (1 hour lunch) Monday to Friday. Occasional evening and weekend work will be required.
Holiday - 25 days per annum pro rata
Healthcare Plan

Database management and maintenance: Own and maintain current CRM (Hubspot) and auxiliary/supporting systems, ensure proper utilization (inc. documentation and training), and apply industry best practices and regulatory requirements. Ownership of all event data: Working closely with the events and marketing team, establishing platforms, processes, and workflows for all audience event registration, agenda, and networking across MACH Alliance’s global events calendar.
Systems and platform management and maintenance: Manage operations of all consumer-facing websites, apps (events) and platforms (machalliance.org, rideMACH), member platforms (Slack and Community Portal), and internal operations (Google Workspace, monday.Define and manage reporting, dashboards, and required analysis. Establish and monitor KPIs and performance metrics related to data analytics.
Data Governance and compliance: GDPR, CCPA) and internal data policies. To be the gatekeeper of any personal data shared by or with a third party by establishing and monitoring the appropriate processes.
Lead, with stakeholder input, the review, implementation, and integration of new platforms, and applications to support the organization’s goals. 
Partner closely across the core team to align digital systems and their application with overall business objectives. Work with the Marketing Team on database segmentation and audience development.

5-8 years of proven experience in a fast-paced data, systems or business operations role. Deep subject matter expertise in managing CRM systems, digital/data operations, and marketing technology. Technical expertise in CRM systems and digital analytics tools, including a preference for experience with HTML, CSS, JS, and HUBL.
~ Strong operational background: experience building, publishing, and delivering comprehensive reporting and dashboards for executive audiences.
~ Strategic thinker and self-starter - with analytical capabilities to drive data-driven decisions and optimize performance required.
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