Customer Support Specialist
2 weeks ago
Job Description
Company Overview:
Langdon Ingredients is a leading supplier of quality ingredients and product development expertise to food manufacturers globally. With over 170 years of experience, we pride ourselves on bringing a world of taste to consumers around the world. Our commitment to providing high-quality ingredients and exceptional customer service has made us a trusted partner for our clients.
Job Summary:
We are seeking a dedicated and motivated Customer Support Specialist to join our team in London. The Customer Support Specialist will play a crucial role in providing administrative support to our sales team and ensuring the smooth execution of sales processes. This position requires excellent organisational skills, attention to detail, and the ability to work in a fast-paced environment.
Job Overview
The Customer Support Specialist will play a key role in providing support to the sales team in the London office. This position offers an exciting opportunity to contribute to the growth of a dynamic and innovative company.
Key Responsibilities
- Assisting the sales team with administrative tasks such as preparing sales reports, maintaining customer records, and managing correspondence.
- Coordinating with internal teams to ensure timely delivery of products and resolve any customer issues or inquiries.
- Supporting the development of sales presentations and marketing materials.
- Conducting market research to identify potential leads and sales opportunities.
- Assisting with the organisation of sales events and customer meetings.
Key Skills
- Strong organisational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office suite and CRM software.
- Ability to work effectively in a team environment and independently.
- Analytical and problem-solving skills.
Requirements
- Prior experience in sales support or customer service roles is preferred.
- Knowledge of the food and beverage industry is a plus.
- Ability to work in a fast-paced and dynamic environment.
- Fluency in English, both written and verbal.
Why This is a Great Job for the Right Person
At Langdon Ingredients, we value diversity and promote an inclusive work environment. We provide equal employment opportunities to all applicants regardless of age, race, gender, disability, sexual orientation, or religion.
If you are a highly organised and detail-oriented individual with a passion for providing excellent customer service, we would love to hear from you. Join our team and be part of a company that strives for excellence in everything we do.
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