Tenancy Progression Associate

3 weeks ago

London, United Kingdom Home Made Full time

Tenancy Progression Associate |Home Made

Are you eager to immerse yourself in the heart of prop-tech lettings innovation with Home Made?

Then join our vibrant Tenancy Operations Team as we continue our rapid expansion. We're seeking a dynamic individual who thrives in fast-paced startup environments and is passionate about revolutionising the rental industry.

So, if you love the energy of a startup,eager to play a role in team building and expansion,and dream of shaking up the rental industry, then this role is for you

Salary: depending on experience

Working hours : 9am-6pm Monday-Friday and every other Saturday (1/2 day) - with a 1/2 day back in lieu

Office location: Southwark (office base role, 1 day WFH post probation), note that the Saturday 1/2 day is WFH)

The role:

Includes but not limited to…

  • Working through key processes from the moment a payment of intent is received through to move in.
  • Champion a customer-centric journey for tenants, conducting introductory calls, daily check-ins, and ensuring their needs are central to achieving the move-in milestone.
  • Ensuring compliance with all relevant legislation and maintaining up-to-date knowledge of all imminent policy changes pertinent to our operation. Including but not limited to, Tenancy Agreements, HMO’s, Gas & Electrical Safety Regulations, Landlord and Tenant Law, and Fire Safety Regulations.
  • Collaborate closely with the sales team to smoothly convert deals into tenancies, particularly when deals encounter hurdles.
  • Organising and managing third party tenancy services
  • Organising logistics including pre-tenancy maintenance
  • Monitor deposit registration processes to ensure compliance with relevant regulations.
  • Contributing to the development of the department through ad-hoc project work which seeks to identify efficiency gains and improve the customer journey

About You:

  • You excel in written communication
  • Builds strong connections through interpersonal skills and top-notch customer service
  • Navigates administrative tasks like a pro, keeping things running smoothly
  • Drives for results, always seeking effective solutions
  • Prior experience in the world oflettings and knowledge of low level lettings compliance

Benefits of working with us:

  • Annual Leave: 24 days leave + your birthday off
  • Modern, state of the art offices
  • Employee Perks: discounts for stores, cinema etc
  • Yearly Half Day Charity Day
  • Office Social Events (Summer and Winter Parties)
  • Our Culture Club run important initiatives and celebrations throughout the year for everyone to get involved in such as: St. Patricks Day, Diwali, Movember etc.
  • Mental Health First Aiders
  • On site Gym access, showers (towels & shower gel), and indoor bike storage
  • Weekly Friday 5pm Happy Hour in the office
  • Opportunities to upskill in your career through our Learning and Development Programme

Interview Process:

  • Application: Application & CV - help us get to know you
  • 1st Round: Video Interview with Customer Success Manager
  • 2nd Round: Online Assessment
  • 3rd Round: In Person Interview with Customer Success Manager and Head of Operations + assessment

We are an equal-opportunity employer

Diversity and inclusion are important to us at Home Made and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent and our policies ensure that every job application and employee is treated fairly, with equal opportunity to succeed.

All applicants will be considered for employment without regard to any characteristic protected by law. Home Made is an equal opportunity employer and will offer reasonable adjustments to applicants in our recruitment process. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to contact us at joinus@home-made.com.

#J-18808-Ljbffr

  • Tenancy Progression Associate

    4 weeks ago

    London, United Kingdom Home Made Full time

    **Tenancy Progression Associate** | Home Made** Are you eager to immerse yourself in the heart of prop-tech lettings innovation with Home Made? Then join our vibrant Tenancy Operations Team as we continue our rapid expansion. We're seeking a dynamic individual who thrives in fast-paced startup environments and is passionate about revolutionising the rental...

  • Tenancy Progression Associate

    1 month ago

    London, United Kingdom Home Made Full time

    **Tenancy Progression Associate** | Home Made** Are you eager to immerse yourself in the heart of prop-tech lettings innovation with Home Made? Then join our vibrant Tenancy Operations Team as we continue our rapid expansion. We're seeking a dynamic individual who thrives in fast-paced startup environments and is passionate about revolutionising the rental...

  • Tenancy Progression Associate

    2 weeks ago

    London, United Kingdom Home Made Full time

    **Tenancy Progression Associate** | Home Made** Are you eager to immerse yourself in the heart of prop-tech lettings innovation with Home Made? Then join our vibrant Tenancy Operations Team as we continue our rapid expansion. We're seeking a dynamic individual who thrives in fast-paced startup environments and is passionate about revolutionising the rental...

  • Tenancy Progression Associate

    6 days ago

    London, United Kingdom Home Made Full time

    **Tenancy Progression** **Associate** Are you ready to step into the heart of the action with Home Made, the game-changer in prop-tech lettings? We're on the lookout for a versatile, detail-oriented individual to join our dynamic Tenancy Operations Team and be a part of our rapid growth story. If you thrive in a fast-paced startup environment, and are...

  • Tenancy Progression Associate

    5 days ago

    London, United Kingdom Home Made Full time

    **Tenancy Progression** **Associate** Are you ready to step into the heart of the action with Home Made, the game-changer in prop-tech lettings? We're on the lookout for a versatile, detail-oriented individual to join our dynamic Tenancy Operations Team and be a part of our rapid growth story. If you thrive in a fast-paced startup environment, and are...

  • Tenancy Progression Associate

    3 weeks ago

    London, United Kingdom Home Made Full time

    **Tenancy Progression** **Associate** Are you ready to step into the heart of the action with Home Made, the game-changer in prop-tech lettings? We're on the lookout for a versatile, detail-oriented individual to join our dynamic Tenancy Operations Team and be a part of our rapid growth story. If you thrive in a fast-paced startup environment, and are...

  • Tenancy Progression Coordinator

    5 days ago

    London, United Kingdom Home Made Full time

    **Tenancy Progression **Coordinator** | Home Made** Our Tenancy Operations team is at the heart of our business supporting the end-to-end process from the point of offer agreed through to the tenancy starting. The team works in partnership with our Sales and Property Management team to deliver exceptional customer service to both landlords and...

  • Tenancy Progression Administrator

    2 months ago

    London, United Kingdom Home Made Full time

    **Tenancy Progression Administrator | Home Made** - Are you someone who is looking to explore the Property Technology world? Love to make strategic decisions, be relentlessly organised, and collaborate with others to reach resolutions? Then this job is for you_! Our Tenancy Operations team is at the heart of our business supporting the end-to-end process...

  • Tenancy Progression Administrator

    1 month ago

    London, United Kingdom Home Made Full time

    **Tenancy Progression Administrator | Home Made** - Are you someone who is looking to explore the Property Technology world? Love to make strategic decisions, be relentlessly organised, and collaborate with others to reach resolutions? Then this job is for you_! Our Tenancy Operations team is at the heart of our business supporting the end-to-end process...

  • Tenancy Progression Coordinator

    2 weeks ago

    London, United Kingdom Home Made Full time

    **Tenancy Progression Coordinator | Home Made** A great opportunity for an experienced Tenancy Progression Coordinator to be a part of our growing Tenancy Progression team! If you are excited by the opportunity to join a fast-paced start-up, shape a department as it grows, and disrupt the way an entire industry works, this is the role for...

  • Tenancy Progression Coordinator

    2 weeks ago

    London, United Kingdom Home Made Full time

    **Tenancy Progression Coordinator | Home Made** An exciting opportunity for an experienced Tenancy Progression Coordinator to be a part of our growing Tenancy Progression team! If you are excited by the opportunity to join a fast-paced start-up, shape a department as it grows, and disrupt the way an entire industry works, this is the role for...

  • Tenancy Progression Administrator

    2 days ago

    London, United Kingdom Home Made Full time

    **Tenancy Progression Administrator | Home Made** - Are you someone who is looking to explore the Property Technology world? Love to make strategic decisions, be relentlessly organised, and collaborate with others to reach resolutions? Then this job is for you_! Our Tenancy Operations team is at the heart of our business supporting the end-to-end process...

  • Tenancy Progression Coordinator

    4 weeks ago

    London, United Kingdom Savills Full time

    Role Overview We're currently looking for an experienced administrator to join our Richmond head office in our Tenancy Progression team. You'll be responsible for looking after the journey our tenants have when they rent a property through us. The successful candidate will collaborate with cross-functional teams and contribute to the success of...

  • Tenancy Progression Administrator

    1 month ago

    London, United Kingdom Property Personnel Full time

    An** **exciting and challenging** vacancy has arisen within this **boutique, privately-owned** **estate agency** with a small network of offices in central London. Our client is currently looking to recruit an experienced **Tenancy Progression Administrator** to join the team in **Notting Hill.** This role will involve dealing with all the** tenancy...

  • Tenancy Progression Administrator

    2 weeks ago

    London, United Kingdom Property Personnel Full time

    An** **exciting and challenging** vacancy has arisen within this **boutique, privately-owned** **estate agency** with a small network of offices in central London. Our client is currently looking to recruit an experienced **Tenancy Progression Administrator** to join the team in **Notting Hill.** This role will involve dealing with all the** tenancy...

  • Administrator - Tenancy Progression

    1 week ago

    London, United Kingdom KFH Full time

    At KFH we are looking for a tenancy progression administrator to join our Tenancy Progression team in Wimbledon. Have you previously worked in a lettings position, or are experienced in customer focused role? Do you have experience in forming and developing great relationships with customers and colleagues? We’re looking for an individual that can...

  • Tenancy Progression Coordinator

    3 weeks ago

    London, United Kingdom Platinum Recruitment Consultancy Full time

    Role: Tenancy Progression Coordinator Location: Pimlico, London Salary / Rate of pay: 34,080 per annum Platinum Recruitment is working in partnership with an apartment block in Pimlico, London and we have a fantastic opportunity for an Tenancy Progression Coordinator to join their team. What's in it for you? Take a look at some of the perks on...

  • Tenancy Progressions Officer

    4 days ago

    London, United Kingdom Fawkes and Reece Full time

    My client are a well known housing developer who focus heavily on build to rent schemes, they are currently looking for a Tenancy Progressions Coordinator to join their team at their head office in Stratford, they also offer Hybrid Working 1-2 days per week Day to day duties: - Supporting the lettings team to ensure all paperwork is on file for the let -...

  • Tenancy Progression Coordinator

    2 days ago

    London, United Kingdom Home Made Full time

    **Tenancy Progression Coordinator** | Home Made** Are you eager to immerse yourself in the heart of prop-tech lettings innovation with Home Made? Then join our vibrant Tenancy Operations Team as we continue our rapid expansion. We're seeking a dynamic individual who thrives in fast-paced startup environments and is passionate about revolutionising the...

  • Tenancy Progressions Officer

    2 weeks ago

    East London, United Kingdom Fawkes & Reece Full time

    **Location**: East London **Salary**: £28K- £30K per Year **Contract**: Permanent **Type**: Full Time **Reference**: ZG/17772811_1676454431 **Posted**: February 15, 2023 **Consultant**: Zoe Georgiou My client are a well known housing developer who focus heavily on build to rent schemes, they are currently looking for a Tenancy Progressions Coordinator to...