Tenancy Progression Administrator

2 weeks ago


London, United Kingdom Property Personnel Full time

An** **exciting and challenging** vacancy has arisen within this **boutique, privately-owned** **estate agency** with a small network of offices in central London. Our client is currently looking to recruit an experienced **Tenancy Progression Administrator** to join the team in **Notting Hill.**

This role will involve dealing with all the** tenancy administration processes,** as well as working closely with the lettings team.

**The role will include the following**:

- Preparing the Tenancy Agreement and sending to all parties for signature
- Sending reference links to tenants and supporting the referencing third party if required
- Booking inventory check-ins
- Booking cleaning and compliance for non-managed properties as required
- Sending compliance forms to the landlords
- Completing AML checks on applicants and landlords with guidance from senior management
- Ensuring valid safety certificates are in place for each tenancy and ordering certificates on behalf of clients were instructed to do so in writing by client
- Preparing the Statement of Account and ensuring it is paid expeditiously to ensure execution of tenancy agreement as soon as all parties have signed
- Registering tenants’ deposits with TDS
- Sending all of the safety certificates to the tenants prior to the commencement of the tenancy
- Ensuring all of the documents are on the file and working with property management as necessary
- Checking and verifying new tenancy files
- Ensuring tenants complete their Right to Rent checks
- Ensuring that keys ready for move in from the appropriate office
- Forwarding inventory reports to both landlord and tenant
- Setting the landlord Fees for tenancy
- Sending Google review requests
- Ensuring all tenancy documents are on the system before the property is passed over to tenancy management
- Maintaining and updating the database as necessary.

**Personal specification**:

- At least 2 years’ experience within a tenancy progression role
- Excellent telephone manner
- Excellent written and verbal skills
- Enthusiastic and ‘can do’ attitude
- Superb organisation and prioritisation skills
- Proficient with Microsoft Office packages.

The **salary package** for this role will be in the **region of £32,000 **dependent on your level of experience.



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